Help Desk Manager jobs in Vancouver, WA

Help Desk Manager manages a team of support personnel who troubleshoot and resolve IT issues. Ensure the help desk staff uses the required tools and software to identify, document, track and resolve reported problems. Being a Help Desk Manager plan, prioritize and schedule help desk activities to ensure maximum issue resolutions in minimum time. Develop and train help desk staff. Additionally, Help Desk Manager analyze help desk activities and develop tools and process improvements to optimize service and staff performance. May maintain help desk software and make recommendations for new systems. Typically reports to Unit or department head. Typically requires a bachelor's degree. The Help Desk Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. To be a Help Desk Manager typically requires more than 5 years experience of related support services experience. 1 to 3 years supervisory experience may be required. (Copyright 2020 Salary.com)

452 Help Desk Manager jobs found in Vancouver, WA area

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Operations Manager for Amazon Rep Firm / Run AMZ
  • Run AMZ
  • Portland, OR
  • We partner with great brands to develop and implement strategies to help them thrive in today ... A successful Operations Manager will lead with acute attention-to-detail and an eye for efficiency ...
  • 3 days ago

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SAP Master Data & SAP MM
  • IntelliSoft Technologies
  • Portland, OR
  • Portland OR Required Technology - M/F, ODBA, SQL DBA, M/F DBA, App Support, Incident Management ... Implement adhoc changes to Customer Master as requested by Business to help run the Enterprise ...
  • 4 days ago

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FAST MOVING POSITION : SAP SECURITY/GRC
  • IntelliSoft Technologies
  • Portland, OR
  • Portland OR Required Technology - M/F, ODBA, SQL DBA, M/F DBA, App Support, Incident Management ... Work closely with other Company teams to help implement and operate security controls * CISSP ...
  • 4 days ago

Vancouver is a city on the north bank of the Columbia River in the U.S. state of Washington, and the largest suburb of Portland, Oregon. Incorporated in 1857, it is the fourth largest city in the state, with a population of 161,791 as of April 1, 2010 census. Vancouver is the county seat of Clark County and forms part of the Portland-Vancouver metropolitan area, the 23rd largest metropolitan area in the United States. Originally established in 1825 around Fort Vancouver, a fur-trading outpost, the city is located on the Washington/Oregon border along the Columbia River, directly north of Portl...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Help Desk Manager jobs
$89,390 to $123,137
Vancouver, Washington area prices
were up 3.9% from a year ago

Help Desk Manager in Aberdeen, MD
Installs, troubleshoots, repairs, and instructs users in personal and network computers, as well as peripherals, such as printers, scanners, smart card readers, etc.
September 30, 2019
Demonstrated understanding of and proficiency in current technical and computer related processes.
October 03, 2019
Help Desk Manager in Arlington, VA
Supporting the diagnosis, resolution, and documentation retention of IT problems and trouble reports for customers.
October 13, 2019