Help Desk Manager jobs in Washington

Help Desk Manager manages a team of support personnel who troubleshoot and resolve IT issues. Ensure the help desk staff uses the required tools and software to identify, document, track and resolve reported problems. Being a Help Desk Manager plan, prioritize and schedule help desk activities to ensure maximum issue resolutions in minimum time. Develop and train help desk staff. Additionally, Help Desk Manager analyze help desk activities and develop tools and process improvements to optimize service and staff performance. May maintain help desk software and make recommendations for new systems. Typically reports to Unit or department head. Typically requires a bachelor's degree. The Help Desk Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. To be a Help Desk Manager typically requires more than 5 years experience of related support services experience. 1 to 3 years supervisory experience may be required. (Copyright 2022 Salary.com)

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Help Desk Support
  • Career Transitions, LLC
  • Kirkland, WA
  • Help Desk Support Full-Time Our client is a leading, highly reputable Accounting firm located near ... CISCO Network/equipment. * VMware audit/change resource management. * Verbal and written ...
  • yesterday

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Tier II Help Desk Technician
  • NuWest Group
  • Kirkland, WA
  • Create and update help desk documentation, as appropriate. * Responsible for the ongoing support of ... Use of tools such as IT Ticketing Systems, SCCM, MDM, Active Directory, Remote Management Tools ...
  • yesterday

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Information Technology Coordinator 2 - Help Desk
  • Cornish College of the Arts
  • Seattle, WA
  • Manages the help desk function including: * primary contact for help desk questions * analyzing and troubleshooting computer problems * coordinating computer maintenance * assigning tickets in ...
  • 3 days ago

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Help Desk Technician
  • CorneaGen
  • Seattle, WA
  • Manage the company's help desk: log and resolve user support issues with third party assistance as required. * Maintain Windows desktop computers, laptops, tablets, network printers, scanners, copy ...
  • 4 days ago

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Help Desk Specialist - The McGregor Company
  • AgWorks
  • Colfax, WA
  • ... help desk' definition, but rather span across several disciplines. Part tiers 1-3 of traditional ... project manager- this job is a little bit of everything! We want you to embody our department ...
  • 4 days ago

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Service Desk Analyst
  • CampusPoint
  • Seattle, WA
  • They want to hear from people who share their values and are keen to help deliver their next ... Perform asset and knowledge management duties. * Coordinate issue resolution between operations ...
  • 4 days ago

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Senior IT Service Desk (REMOTE)
  • Railsbank
  • Seattle, WA
  • Key Responsibilities * IT Helpdesk/Service Desk support of users with all IT related software and ... Inventory management, audit and tracking of purchased Software & Hardware * Maintain payment PC ...
  • 4 days ago

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Help Desk Analyst
  • Goodwill of the Olympics & Rainier Region
  • Tacoma, WA
  • The Help Desk Analyst will assist users, who have been gifted a Chromebook device with internet ... and time management skills · Must be able to learn new skills quickly and effectively · ...
  • 4 days ago

Washington (/ˈwɒʃɪŋtən/), officially the State of Washington, is a state in the Pacific Northwest region of the United States. Washington is the northwestern-most state of the contiguous United States. It borders Idaho to the east, bounded mostly by the meridian running north from the confluence of the Snake River and Clearwater River (about 116°57' west), except for the southernmost section where the border follows the Snake River. Oregon is to the south, with the Columbia River forming the western part and the 46th parallel forming the eastern part of the Oregon-Washington border. To the wes...
Source: Wikipedia (as of 04/17/2019). Read more from Wikipedia
Income Estimation for Help Desk Manager jobs
$95,080 to $130,979

Help Desk Manager in La Crosse, WI
We are looking for a very proactive and customer-service oriented manager that has strong project management skills and can bring structure and consistency.
January 17, 2020
Help Desk Manager in Youngstown, OH
We are seeking a Senior Help Desk Manager to join our proposal supporting Department of State Information Technology Enterprise Operations Support contract.
January 18, 2020
Help Desk Manager in Bremerton, WA
CA Service Manager offers integration with the following business systems and applications.
December 06, 2019