Help Desk Supervisor jobs in the United States

Help Desk Supervisor supervises the day-to-day operations of the help desk. Identifies, researches, and resolves complex technical problems. Being a Help Desk Supervisor creates and manages escalation procedures and ensures service levels are maintained. Documents, tracks, and monitors problems to ensure resolution in a timely manner. Additionally, Help Desk Supervisor may require a bachelor's degree. Typically reports to a manager or head of a unit/department. Working team member that may validate or coordinate the work of others on a support team. Suggests improvements to process, is a knowledge resource for other team members. Has no authority for staff actions. Generally has a minimum of 2 years experience as an individual contributor. Thorough knowledge of the team processes. (Copyright 2020

Service Desk Specialist
  • Synectics Inc.
  • Bellevue, WA
  • ... and accurate to help enhance the employee experience. * Answer and resolve a high volume of HR ... Communicate the status of escalated issues to the supervisor/management on a timely basis. * System ...
  • yesterday

Help desk | Desktop Support
  • Softcom Systems Inc
  • Dallas, TX
  • Roles Responsibilities  Windows XP client related issues.  Lotus Notes Client, how to configure the client all level of trouble shooting.  MS office (Word, Excel, Powerpoint), repair ...
  • yesterday

Help Desk Support Technician - PT | IT Help Desk Support | SF
  • Sanford Health
  • Sioux Falls, SD
  • Help Desk Support Certification preferred. Sanford is an EEOAA Employer MFDisabilityVet.
  • yesterday

  • Solutions Staffing- Tempe Professional
  • Phoenix, AZ
  • IT HELP DESK $24-28.00 TO START! Great New career OPPORTUNITY! Your basic functions will be to provide Onsite technical support for basic IT functions. Assist the Director or Program Mgmt with a ...
  • 2 days ago

Help Desk Analyst
  • Teksystems
  • Rancho Cordova, CA
  • The IT Support Specialist is fully capable of resolving readily identifiable incidents and requests through the application of theory and principals in a Service Desk environment. Knowledge ...
  • 3 days ago

Help Desk Analyst
  • BayOne Solutions
  • Salt Lake City, UT
  • Help Desk Analyst Salt Lake City UT Contract- Opportunity Associate Incident Analysts be part of the end-to-end process of monitoring, triage, troubleshooting, recovery, and root cause analysis of ...
  • 4 days ago

IT Help Desk (Tier I)
  • Tri-Starr Personnel
  • San Antonio, TX
  • We are searching for a Tier I Help Desk Specialist that enjoys working with people and has excellent troubleshooting skills. You will be taking care of internal customers including request ...
  • 4 days ago

Windchill Help Desk Support
  • HT Talent LLC
  • Kent, WA
  • We are currently helping our client, a growing spaceflight company, with a search for a Windchill Help Desk Support to provide Tier 1 and some Tier 2 support as the first responder to end user needs
  • 4 days ago

Income Estimation for Help Desk Supervisor jobs
$63,696 to $85,082

Career Path for Help Desk Supervisor