Help Desk Supervisor jobs in Fairfield, CT

Help Desk Supervisor supervises the day-to-day operations of the help desk. Identifies, researches, and resolves complex technical problems. Being a Help Desk Supervisor creates and manages escalation procedures and ensures service levels are maintained. Documents, tracks, and monitors problems to ensure resolution in a timely manner. Additionally, Help Desk Supervisor may require a bachelor's degree. Typically reports to a manager or head of a unit/department. Working team member that may validate or coordinate the work of others on a support team. Suggests improvements to process, is a knowledge resource for other team members. Has no authority for staff actions. Generally has a minimum of 2 years experience as an individual contributor. Thorough knowledge of the team processes. (Copyright 2021

8 Help Desk Supervisor jobs found in Fairfield, CT area

Service Desk Analyst
  • Soni Resources Group
  • Norwalk, CT
  • Job Summary: ´╗┐Our client is seeking a Mid-Level Service Desk Analyst to help round out their existing team. This person will be well versed at providing PC support across an entire organization ...
  • yesterday

Service Desk Specialist
  • Cyitechsearch
  • Naugatuck, CT
  • Supports operation of help desk and serves as focal point for customer concerns * Identifies, researches, and resolves technical problems for end users on a variety of issues * Responds to telephone ...
  • yesterday

Help Desk Support (L1)
  • Insight Global
  • Stamford, CT
  • Insight Global is looking for a Level 1 Help Desk Technician to sit in Stamford, Connecticut. This group is responsible for assisting the business operations team (call center representatives, sales ...
  • yesterday

IT Help Desk
  • The PCA Group of Companies
  • Ronkonkoma, NY
  • This role is full time, in-person in the office. IT Help Desk Key Focus: * Supervise the IT Service Desk, ensure global coordination on processes and procedures to build consistency and continuity ...
  • 2 days ago

VMware/EMC Engineer
  • Top Prospect Group, Inc.
  • Norwalk, CT
  • Develop supporting documentation to be utilized by peers or the Help Desk to improve first call ... Perform all other duties and responsibilities as requested by manager(s) and supervisor(s
  • 2 days ago

Technology Support Specialist I
  • inSync Staffing
  • Stamford, CT
  • Under direct supervision, provide after-hours service for escalated issues from the National Help Desk or supervisor. Assist with the deployment of hardware and software to clients (including the ...
  • 4 days ago

  • Aurora Contractors
  • Ronkonkoma, NY
  • Receptionist / Front Desk Clerk Classification Non-exempt Reports to Office Manager Date 08/21 JOB ... Assisting - Helping and assisting other Aurora employees in various departments as needed under ...
  • 6 days ago

Retail Store Manager Trainee
  • Russell Speeders Car Wash
  • Fairfield County, CT
  • Not Your Average desk job! $ 65,000 1st Year Target Earnings based on full year employment! Russell ... Some College preferred Supervisory experience a plus Mechanical aptitude helpful Company ...
  • 6 days ago

The town is on the shore of Long Island Sound. According to the United States Census Bureau, the town has a total area of 31.3 square miles (81 km2), of which 30.0 square miles (78 km2) is land and 3.4 square kilometres (1.3 sq mi), or 4.15%, is water. The Mill River, the waters of which feed Lake Mohegan, flows through the town. Fairfield consists of many neighborhoods. The best known are wealthy Southport, where General Electric Chief Executive Officer Jack Welch lived for many years, and Greenfield Hill, with its large areas, famous dogwood trees, and picturesque green with its white-spi...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Help Desk Supervisor jobs
$74,400 to $99,375
Fairfield, Connecticut area prices
were up 1.7% from a year ago

Help Desk Supervisor in Aberdeen, MD
Provide hardware and software support for each computer, printer and workstation utilizing both wired and wireless networks so that each device is fully functional to include all of the automated tools.
March 22, 2021
Update and maintain the current approved Microsoft Windows OS images and provide feedback, software, and configuration changes to the image team.
April 24, 2021
Help Desk Supervisor in Adelphi, MD
Requires experience and understanding of MIS environment.
March 24, 2021