Help Desk Supervisor jobs in Greenwich, CT

Help Desk Supervisor supervises the day-to-day operations of the help desk. Identifies, researches, and resolves complex technical problems. Being a Help Desk Supervisor creates and manages escalation procedures and ensures service levels are maintained. Documents, tracks, and monitors problems to ensure resolution in a timely manner. Additionally, Help Desk Supervisor may require a bachelor's degree. Typically reports to a manager or head of a unit/department. Working team member that may validate or coordinate the work of others on a support team. Suggests improvements to process, is a knowledge resource for other team members. Has no authority for staff actions. Generally has a minimum of 2 years experience as an individual contributor. Thorough knowledge of the team processes. (Copyright 2020 Salary.com)

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25 Help Desk Supervisor jobs found in Greenwich, CT area

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Airwatch Specialist
  • SMART IT PROS
  • Orangeburg, NY
  • Coordinate all physical user moves with dept. supervisors, HR & IT management team * Interface w ... Review practices and procedures of help desk and recommend more efficient means of handling and ...
  • 2 days ago

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PC / Desktop Support Specialist
  • Health care Manufacturing Company
  • Orangeburg, NY
  • Coordinate all physical user moves with dept. supervisors, HR & IT management team * Interface w ... Review practices and procedures of help desk and recommend more efficient means of handling and ...
  • 3 days ago

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EHR Application Support Specialist in Glen Cove, NY
  • XiarTech, Inc
  • Glen Cove, NY
  • Setup Phonevoicemail for employees Troubleshoot general PC, printer and wiring issues for all phoneEthernet connections Work with IT vendors Log all work in Help Desk system as needed Document ...
  • 3 days ago

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PC Desktop Support Specialist (S293745 || NP-NY-Apr2020)
  • Production & Manufacturing Company (Materials/Chemicals/Process)
  • Orangeburg, NY
  • Coordinate all physical user moves with dept. supervisors, HR & IT management team * Interface w ... Review practices and procedures of help desk and recommend more efficient means of handling and ...
  • 3 days ago

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Clinical Supervisor (LMSW/LCSW)
  • Atlas Search
  • Bronx County, NY
  • Clinical Supervisor (LMSW/LCSW) Our client provides support services to the formerly homeless and ... Data Scientists, Help Desk/Desktop Support, Systems Administrators/Engineers, Network ...
  • 3 days ago

Greenwich /ˈɡrɛnɪtʃ/ is a town in Fairfield County, Connecticut, United States. As of the 2010 census, the town had a total population of 61,171. It is the 10th largest municipality in Connecticut, and the largest that functions as a town (the remaining largest municipalities in the state function as cities). The largest town on Connecticut's Gold Coast, Greenwich is home to many hedge funds and other financial service firms. Greenwich is the southernmost and westernmost municipality in Connecticut as well as in the six-state region of New England. It is roughly 40 to 50 minutes by train from...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Help Desk Supervisor jobs
$73,296 to $97,908
Greenwich, Connecticut area prices
were up 1.7% from a year ago

Help Desk Supervisor in Aberdeen, MD
Update and maintain the current approved Microsoft Windows OS images and provide feedback, software, and configuration changes to the image team.
October 09, 2019
Provide hardware and software support for each computer, printer and workstation utilizing both wired and wireless networks so that each device is fully functional to include all of the automated tools.
December 05, 2019
Help Desk Supervisor in Adelphi, MD
Requires experience and understanding of MIS environment.
February 18, 2020