Help Desk Supervisor jobs in Hartford, CT

Help Desk Supervisor supervises the day-to-day operations of the help desk. Identifies, researches, and resolves complex technical problems. Being a Help Desk Supervisor creates and manages escalation procedures and ensures service levels are maintained. Documents, tracks, and monitors problems to ensure resolution in a timely manner. Additionally, Help Desk Supervisor may require a bachelor's degree. Typically reports to a manager or head of a unit/department. Working team member that may validate or coordinate the work of others on a support team. Suggests improvements to process, is a knowledge resource for other team members. Has no authority for staff actions. Generally has a minimum of 2 years experience as an individual contributor. Thorough knowledge of the team processes. (Copyright 2021


97 Help Desk Supervisor jobs found in Hartford, CT area

Help Desk/ System Administrator
  • Cheshire, CT
  • The Help Desk/System Administrator is responsible for effective provisioning, installation ... Various other duties as assigned by Supervisor. Participate in training as required 20-40% travel ...
  • 3 hours ago

Technical Support Analyst (100% ONSITE)
  • Conexess Group, LLC
  • Bloomfield, CT
  • We have a wide range of recruiting capabilities extending from help desk technicians to CIOs. We ... supervisor. * Perform other duties and responsibilities, as assigned. * Customer service ...
  • 5 hours ago

Branch Manager
  • Windsor Federal Savings & Loan
  • Windsor, CT
  • Exercises effective management and supervisory skills in the areas of performance appraisal ... Ability to perform a variety of duties, often changing from one desk to another of a different ...
  • 2 days ago

Hartford is the capital city of Connecticut. It was the seat of Hartford County until Connecticut disbanded county government in 1960. The city is nicknamed the "Insurance Capital of the World", as it hosts many insurance company headquarters and is the region's major industry. It is the core city in the Greater Hartford area of Connecticut. Census estimates since the 2010 United States Census have indicated that Hartford is the fourth-largest city in Connecticut, behind the coastal cities of Bridgeport, New Haven, and Stamford. Hartford was founded in 1635 and is among the oldest cities in th...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Help Desk Supervisor jobs
$70,392 to $94,022
Hartford, Connecticut area prices
were up 1.7% from a year ago

Help Desk Supervisor in Aberdeen, MD
Provide hardware and software support for each computer, printer and workstation utilizing both wired and wireless networks so that each device is fully functional to include all of the automated tools.
March 22, 2021
Update and maintain the current approved Microsoft Windows OS images and provide feedback, software, and configuration changes to the image team.
April 24, 2021
Help Desk Supervisor in Adelphi, MD
Requires experience and understanding of MIS environment.
March 24, 2021