Help Desk Supervisor jobs in Meriden, CT

Help Desk Supervisor supervises the day-to-day operations of the help desk. Identifies, researches, and resolves complex technical problems. Being a Help Desk Supervisor creates and manages escalation procedures and ensures service levels are maintained. Documents, tracks, and monitors problems to ensure resolution in a timely manner. Additionally, Help Desk Supervisor may require a bachelor's degree. Typically reports to a manager or head of a unit/department. Working team member that may validate or coordinate the work of others on a support team. Suggests improvements to process, is a knowledge resource for other team members. Has no authority for staff actions. Generally has a minimum of 2 years experience as an individual contributor. Thorough knowledge of the team processes. (Copyright 2020 Salary.com)

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4 Help Desk Supervisor jobs found in Meriden, CT area

A
IT Network Administrator
  • AtlantisFreshMarket
  • Kensington, CT
  • ... to supervisor or technical staff. * Logs and tracks calls using problem management database ... Prepares standard statistical reports, such as help desk incident reports. * Analyzes and evaluates ...
  • 3 days ago

According to the United States Census Bureau, the city has a total area of 24.1 square miles (62.5 km²), of which 23.8 square miles (61.5 km²) is land and 0.4 square miles (1.0 km²), or 1.66%, is water. Meriden is a showcase for a number of prominent peaks of the Metacomet Ridge, a mountainous trap rock ridgeline that stretches from Long Island Sound to nearly the Vermont border. Notable peaks in Meriden include the Hanging Hills (West Peak, East Peak, South Mountain, and Cathole Mountain); Lamentation Mountain, Chauncey Peak, and Besek Mountain. Castle Craig, a city landmark for over a centur...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Help Desk Supervisor jobs
$69,041 to $92,213
Meriden, Connecticut area prices
were up 1.7% from a year ago

Help Desk Supervisor in Aberdeen, MD
Provide hardware and software support for each computer, printer and workstation utilizing both wired and wireless networks so that each device is fully functional to include all of the automated tools.
January 27, 2020
Update and maintain the current approved Microsoft Windows OS images and provide feedback, software, and configuration changes to the image team.
March 17, 2020
Help Desk Supervisor in Adelphi, MD
Requires experience and understanding of MIS environment.
February 21, 2020