Help Desk Supervisor jobs in New Haven, CT

Help Desk Supervisor supervises the day-to-day operations of the help desk. Identifies, researches, and resolves complex technical problems. Being a Help Desk Supervisor creates and manages escalation procedures and ensures service levels are maintained. Documents, tracks, and monitors problems to ensure resolution in a timely manner. Additionally, Help Desk Supervisor may require a bachelor's degree. Typically reports to a manager or head of a unit/department. Working team member that may validate or coordinate the work of others on a support team. Suggests improvements to process, is a knowledge resource for other team members. Has no authority for staff actions. Generally has a minimum of 2 years experience as an individual contributor. Thorough knowledge of the team processes. (Copyright 2021


97 Help Desk Supervisor jobs found in New Haven, CT area

Infrastructure Support Technician
  • TBNG Consulting
  • Milford, CT
  • ... help desk system to create, monitor and close tickets assigned to Technology Support Team ยท ... supervisor Qualifications: * Previous experience in supporting, repairing and managing end-user ...
  • 3 hours ago

Apple Help Desk
  • Private Company
  • Milford, CT
  • Handling Apple Help Desk responsibilities over the phone - including Tier 1 & Tier 2 support using an automated ticket system and software-based repairs (data recovery, OS upgrades, SSD HD upgrades ...
  • 3 days ago

IT Help Desk/Network Consultant
  • Techmate
  • Naugatuck, CT
  • We have an IMMEDIATE consulting opportunity in the Naugatuck, CT area. You will be a key member of our Technology team taking on assignments that could potentially cover all aspects of networking ...
  • 5 days ago

New Haven is a coastal city in the U.S. state of Connecticut. It is located on New Haven Harbor on the northern shore of Long Island Sound in New Haven County, Connecticut, and is part of the New York metropolitan area. With a population of 129,779 as determined by the 2010 United States Census, it is the second-largest city in Connecticut after Bridgeport. New Haven is the principal municipality of Greater New Haven, which had a total population of 862,477 in 2010. New Haven was the first planned city in America. A year after its founding by English Puritans in 1638, eight streets were laid o...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Help Desk Supervisor jobs
$70,974 to $94,800
New Haven, Connecticut area prices
were up 1.7% from a year ago

Help Desk Supervisor in Aberdeen, MD
Provide hardware and software support for each computer, printer and workstation utilizing both wired and wireless networks so that each device is fully functional to include all of the automated tools.
March 22, 2021
Update and maintain the current approved Microsoft Windows OS images and provide feedback, software, and configuration changes to the image team.
April 24, 2021
Help Desk Supervisor in Adelphi, MD
Requires experience and understanding of MIS environment.
March 24, 2021