Help Desk Supervisor jobs in Norwalk, CT

Help Desk Supervisor supervises the day-to-day operations of the help desk. Identifies, researches, and resolves complex technical problems. Being a Help Desk Supervisor creates and manages escalation procedures and ensures service levels are maintained. Documents, tracks, and monitors problems to ensure resolution in a timely manner. Additionally, Help Desk Supervisor may require a bachelor's degree. Typically reports to a manager or head of a unit/department. Working team member that may validate or coordinate the work of others on a support team. Suggests improvements to process, is a knowledge resource for other team members. Has no authority for staff actions. Generally has a minimum of 2 years experience as an individual contributor. Thorough knowledge of the team processes. (Copyright 2021

5 Help Desk Supervisor jobs found in Norwalk, CT area

Service Desk Analyst
  • Soni Resources Group
  • Norwalk, CT
  • Job Summary: ´╗┐Our client is seeking a Mid-Level Service Desk Analyst to help round out their existing team. This person will be well versed at providing PC support across an entire organization ...
  • 3 days ago

Help Desk Support (L1)
  • Insight Global
  • Stamford, CT
  • Insight Global is looking for a Level 1 Help Desk Technician to sit in Stamford, Connecticut. This group is responsible for assisting the business operations team (call center representatives, sales ...
  • 4 days ago

IT Help Desk
  • The PCA Group of Companies
  • Ronkonkoma, NY
  • This role is full time, in-person in the office. IT Help Desk Key Focus: * Supervise the IT Service Desk, ensure global coordination on processes and procedures to build consistency and continuity ...
  • 4 days ago

VMware/EMC Engineer
  • Top Prospect Group, Inc.
  • Norwalk, CT
  • Develop supporting documentation to be utilized by peers or the Help Desk to improve first call ... Perform all other duties and responsibilities as requested by manager(s) and supervisor(s
  • 4 days ago

Technology Support Specialist I
  • inSync Staffing
  • Stamford, CT
  • Under direct supervision, provide after-hours service for escalated issues from the National Help Desk or supervisor. Assist with the deployment of hardware and software to clients (including the ...
  • 6 days ago

Norwalk is a U.S. city located in southwestern Connecticut, in southern Fairfield County, on the northern shore of Long Island Sound. Norwalklies within both the New York metropolitan area as well as the Bridgeport metropolitan area. Norwalk was settled in 1649, and is the sixth most populous city in Connecticut. According to the 2010 United States Census it has had a population of 85,603; with an estimated population of 88,438 in 2016. According to the United States Census Bureau, the city has a total area of 36.3 square miles (94 km2), of which, 22.8 square miles (59 km2) of it is land and 1...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Help Desk Supervisor jobs
$75,366 to $100,667
Norwalk, Connecticut area prices
were up 1.7% from a year ago

Help Desk Supervisor in Aberdeen, MD
Provide hardware and software support for each computer, printer and workstation utilizing both wired and wireless networks so that each device is fully functional to include all of the automated tools.
March 22, 2021
Update and maintain the current approved Microsoft Windows OS images and provide feedback, software, and configuration changes to the image team.
April 24, 2021
Help Desk Supervisor in Adelphi, MD
Requires experience and understanding of MIS environment.
March 24, 2021