Help Desk Supervisor jobs in Norwalk, CT

Help Desk Supervisor supervises the day-to-day operations of the help desk. Identifies, researches, and resolves complex technical problems. Being a Help Desk Supervisor creates and manages escalation procedures and ensures service levels are maintained. Documents, tracks, and monitors problems to ensure resolution in a timely manner. Additionally, Help Desk Supervisor may require a bachelor's degree. Typically reports to a manager or head of a unit/department. Working team member that may validate or coordinate the work of others on a support team. Suggests improvements to process, is a knowledge resource for other team members. Has no authority for staff actions. Generally has a minimum of 2 years experience as an individual contributor. Thorough knowledge of the team processes. (Copyright 2020 Salary.com)

4 Help Desk Supervisor jobs found in Norwalk, CT area

Norwalk is a U.S. city located in southwestern Connecticut, in southern Fairfield County, on the northern shore of Long Island Sound. Norwalklies within both the New York metropolitan area as well as the Bridgeport metropolitan area. Norwalk was settled in 1649, and is the sixth most populous city in Connecticut. According to the 2010 United States Census it has had a population of 85,603; with an estimated population of 88,438 in 2016. According to the United States Census Bureau, the city has a total area of 36.3 square miles (94 km2), of which, 22.8 square miles (59 km2) of it is land and 1...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Help Desk Supervisor jobs
$73,692 to $98,426
Norwalk, Connecticut area prices
were up 1.7% from a year ago

Help Desk Supervisor in Aberdeen, MD
Provide hardware and software support for each computer, printer and workstation utilizing both wired and wireless networks so that each device is fully functional to include all of the automated tools.
January 27, 2020
Update and maintain the current approved Microsoft Windows OS images and provide feedback, software, and configuration changes to the image team.
March 17, 2020
Help Desk Supervisor in Adelphi, MD
Requires experience and understanding of MIS environment.
February 21, 2020