Help Desk Supervisor jobs in Nevada

Help Desk Supervisor supervises the staff and the day-to-day operations of an organization's technical help desk. Supports and coaches team members on effective methods to research, troubleshoot, and deliver solutions. Being a Help Desk Supervisor trains the team on the help desk systems, processes, tools, and procedures required to document, track, and resolve reported problems and to meet operational service levels and standards. Ensures the latest product/technical updates and policies are available and communicated to the team. Additionally, Help Desk Supervisor monitors request queue and tracks key metrics to ensure sufficient coverage and achievement of service standards. Identifies system and workflow improvements to enhance the team's efficiency. Acts as the escalation point for critical issues and facilitates a final resolution. May require a bachelor's degree. Typically reports to a manager. The Help Desk Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Help Desk Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)

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Safety Monitor Supervisor
  • HELP USA
  • Las Vegas, NV FULL_TIME
  • Program: Las Vegas Genesis| 1455 North Main Street, Las Vegas, NV 89101  What You'll Do As a Safety Monitor Supervisor with HELP USA, you'll oversee Safety Monitors at your assigned location.  A member of our Safety Team is usually the first contact with our residents when they enter one of our properties. In addition to ensuring residents' safety, our Safety Team helps our residents feel welcome. It is critical that our Safety Team members are alert, vigilant, and courteous to our residents. Responsibilities include patrolling facility grounds, maintaining accurate documentation, and preparing incident reports when necessary. Supervisory responsibilities will include: Supervising Safety Monitors on duty to ensure adherence to policies and procedures. Assisting in development of training sessions for Safety Team Ensuring minimum daily staff coverage. Documenting individual staff problem as necessary. Preparing and submitting on time all necessary administrative reports including Incident Reports, Electronic Patrol Reports, etc. Schedule You'll have a consistent, 40-hour per week schedule in the same location with the same 2 days in a row off each week. What You Bring High School Diploma or GED, however extensive security an/or military experience may be accepted in lieu of a High School Diploma. Experience supervising staff. Strong interpersonal skills. Computer literacy with Microsoft applications
  • 3 Days Ago

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Help Desk Technician
  • Nevada Donor Network, Inc.
  • NV, NV FULL_TIME
  • The IT Help Desk supports the mission, goals and values of Nevada Donor Network, Inc. (NDN) by providing technical assistance to computer users, answering questions and resolving computer problems for...
  • 14 Days Ago

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Help Desk Technician
  • Boulder City Hospital
  • Boulder, NV FULL_TIME
  • GENERAL PURPOSE: Under the supervision and direction of the Boulder City IT System/Security Manager, The Information System Technician will support the IT initiatives in the hospital and its affiliate...
  • 1 Day Ago

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IT Help Desk II
  • Tuknik Government Services
  • Las Vegas, NV FULL_TIME
  • TGS Job ID 2465054 Tuknik Government Services, a Koniag Government Services company, is seeking an IT Help Desk II with a Public Trust Clearance to support TGS and our government customer in Las Vegas...
  • 8 Days Ago

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Senior Help Desk Analyst
  • Credit Acceptance
  • Henderson, NV FULL_TIME
  • Credit Acceptance is proud to be an award-winning company with local and national workplace recognition in multiple categories! Our world-class culture is shaped by dedicated Team Members who share a ...
  • 1 Month Ago

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IT Help Desk
  • Swickard Shared Services
  • Las Vegas, NV FULL_TIME
  • DescriptionWe are fueled by our goal to be #1 in sales and service in the communities we serve while redefining the car buying experience and delivering personalized service to our guests. We believe ...
  • 21 Days Ago

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Information Technology Help Desk Supervisor
  • Concero
  • Under minimal managerial guidance of the CIO, the IS Service Desk Supervisor is responsible for direct oversight of the ...
  • 3/19/2024 12:00:00 AM

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Information Technology Help Desk Supervisor, 24-13007
  • TeamBradley, Inc.
  • Title: IT Help Desk Supervisor / IT Support Services Supervisor / IT Help Desk and Service Delivery, Manager Are you rea...
  • 3/19/2024 12:00:00 AM

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Help Desk Supervisor
  • ITCNP
  • Laurel, MD
  • Job Description Job Description This job is located in Columbia, MD HELP DESK SUPERVISOR Location: Full Time Employee, O...
  • 3/18/2024 12:00:00 AM

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IT Help Desk Supervisor
  • B&L PC SOLUTIONS INC
  • Hauppauge, NY
  • Job Description Job Description We’re currently in search of a Supervisor to fulfill the following job responsibilities:...
  • 3/18/2024 12:00:00 AM

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Help Desk Supervisor
  • ITCNP
  • Columbia, MD
  • Job Description Job Description HELP DESK SUPERVISOR Location: Full Time Employee, On-Site Columbia, MD Description: We ...
  • 3/17/2024 12:00:00 AM

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Help Desk Supervisor
  • Creative Financial Staffing
  • Houston, TX
  • Join Our Team as a Help Desk Supervisor! Are you a Human Resources professional looking to make a significant impact? Ou...
  • 3/17/2024 12:00:00 AM

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Service Coordinator/Help Desk
  • Donohoe Companies Inc., The
  • Washington, DC
  • Overview: The Donohoe Companies is a company that is passionate about the operation and maintenance of buildings/facilit...
  • 3/16/2024 12:00:00 AM

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IT Support Services Coordinator (Help Desk Supervisor)
  • Oregon Shakespeare Festival
  • Ashland, OR
  • Job Description Job Description Job Summary: Responsible for managing and coordinating IT Support for the Oregon Shakesp...
  • 3/15/2024 12:00:00 AM

Nevada is almost entirely within the Basin and Range Province, and is broken up by many north-south mountain ranges. Most of these ranges have endorheic valleys between them, which belies the image portrayed by the term Great Basin. Much of the northern part of the state is within the Great Basin, a mild desert that experiences hot temperatures in the summer and cold temperatures in the winter. Occasionally, moisture from the Arizona Monsoon will cause summer thunderstorms; Pacific storms may blanket the area with snow. The state's highest recorded temperature was 125 °F (52 °C) in Laughlin (e...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Help Desk Supervisor jobs
$76,854 to $97,657

Help Desk Supervisor in Des Moines, IA
The Supervisor will be responsible for scheduling, directing the activities of the Help Desk staff, reviewing and evaluating their work.
January 11, 2020
Help Desk Supervisor in El Paso, TX
Computer support specialists provide help and advice to people and organizations using computer software or equipment.
February 21, 2020
Help Desk Supervisor in York, PA
The role of help desk supervisor is similar to that of any call center supervisor, except that help desk customers are generally employees.
December 28, 2019