Help Desk Supervisor jobs in Troy, MI

Help Desk Supervisor supervises the day-to-day operations of the help desk. Identifies, researches, and resolves complex technical problems. Being a Help Desk Supervisor creates and manages escalation procedures and ensures service levels are maintained. Documents, tracks, and monitors problems to ensure resolution in a timely manner. Additionally, Help Desk Supervisor may require a bachelor's degree. Typically reports to a manager or head of a unit/department. Working team member that may validate or coordinate the work of others on a support team. Suggests improvements to process, is a knowledge resource for other team members. Has no authority for staff actions. Generally has a minimum of 2 years experience as an individual contributor. Thorough knowledge of the team processes. (Copyright 2020


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28 Help Desk Supervisor jobs found in Troy, MI area

Help Desk Technician
  • Advantage Resourcing
  • Sterling Heights, MI
  • Knowledge of basic computer hardware, including desktops and laptops * 1 -3 year's experience working in an IT help desk call center or equivalent support function * Proficient in Microsoft Office
  • 4 hours ago

Medical Assistant Certified (MA)
  • Ascension
  • Rochester, MI
  • We Are Hiring Medical Asst-Cert - Academic FM Rochester - FT Days working front desk position ... Across the state, Ascension Michigan is working together to help bring patients more resources and ...
  • 5 hours ago

  • Kelly Services
  • Sterling Heights, MI
  • Our Client is expanding and currently seeks a HELP DESK ANALYST - I For a 12 month "Contract" opportunity! With possible extensions!! LOCATION: Sterling Heights, Leverage your HELP DESK and CUSTOMER ...
  • 23 hours ago

Help Desk Support
  • HRU Technical Resources
  • Sterling Heights, MI
  • ... IT help desk call center or equivalent support function · Proficient in Microsoft Office · ... Supervisory and Technical related placements. However, we are able to place just about any skill ...
  • yesterday

No exp. needed - Entry Level Sales - Immediate Hire
  • ZEM Group
  • Oak Park, MI
  • ... supervisor, general, advertising, writer, graphic, office manager, communications, sales manager ... help desk, law enforcement, trainer, media, professional, trainee, data entry, internship ...
  • yesterday

Troy is a city located in Metropolitan Detroit's northern suburbs in Oakland County in the U.S. state of Michigan. The population was 80,980 at the 2010 census, making it the 11th-largest city in Michigan by population, and the largest city in Oakland County. Troy has become a business and shopping destination in the Metro Detroit area, with numerous office centers and the upscale Somerset Collection mall. In 2011, Troy was ranked the safest city in Michigan, as well as the 19th safest city in the nation. In 2008, Troy was ranked 22nd on a list of "Best Places to Live" in the United States by...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Help Desk Supervisor jobs
$65,260 to $87,164
Troy, Michigan area prices
were up 1.2% from a year ago

Help Desk Supervisor in Aberdeen, MD
Provide hardware and software support for each computer, printer and workstation utilizing both wired and wireless networks so that each device is fully functional to include all of the automated tools.
January 27, 2020
Update and maintain the current approved Microsoft Windows OS images and provide feedback, software, and configuration changes to the image team.
March 17, 2020
Help Desk Supervisor in Adelphi, MD
Requires experience and understanding of MIS environment.
February 21, 2020