Help Desk Supervisor jobs in Waterbury, CT

Help Desk Supervisor supervises the day-to-day operations of the help desk. Identifies, researches, and resolves complex technical problems. Being a Help Desk Supervisor creates and manages escalation procedures and ensures service levels are maintained. Documents, tracks, and monitors problems to ensure resolution in a timely manner. Additionally, Help Desk Supervisor may require a bachelor's degree. Typically reports to a manager or head of a unit/department. Working team member that may validate or coordinate the work of others on a support team. Suggests improvements to process, is a knowledge resource for other team members. Has no authority for staff actions. Generally has a minimum of 2 years experience as an individual contributor. Thorough knowledge of the team processes. (Copyright 2020 Salary.com)

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10 Help Desk Supervisor jobs found in Waterbury, CT area

Waterbury (nicknamed "The Brass City") is a city in the U.S. state of Connecticut on the Naugatuck River, 33 miles southwest of Hartford and 77 miles northeast of New York City. Waterbury is the second-largest city in New Haven County, Connecticut. As of the 2010 census, Waterbury had a population of 110,366, making it the 10th largest city in the New York Metropolitan Area, 9th largest city in New England and the 5th largest city in Connecticut. Throughout the first half of the 20th century, Waterbury had large industrial interests and was the leading center in the United States for the manu...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Help Desk Supervisor jobs
$68,543 to $91,558
Waterbury, Connecticut area prices
were up 1.7% from a year ago

Help Desk Supervisor in Aberdeen, MD
Update and maintain the current approved Microsoft Windows OS images and provide feedback, software, and configuration changes to the image team.
October 09, 2019
Provide hardware and software support for each computer, printer and workstation utilizing both wired and wireless networks so that each device is fully functional to include all of the automated tools.
December 05, 2019
Help Desk Supervisor in Adelphi, MD
Requires experience and understanding of MIS environment.
February 18, 2020