Help Desk Supervisor jobs in Waterbury, CT

Help Desk Supervisor supervises the day-to-day operations of the help desk. Identifies, researches, and resolves complex technical problems. Being a Help Desk Supervisor creates and manages escalation procedures and ensures service levels are maintained. Documents, tracks, and monitors problems to ensure resolution in a timely manner. Additionally, Help Desk Supervisor may require a bachelor's degree. Typically reports to a manager or head of a unit/department. Working team member that may validate or coordinate the work of others on a support team. Suggests improvements to process, is a knowledge resource for other team members. Has no authority for staff actions. Generally has a minimum of 2 years experience as an individual contributor. Thorough knowledge of the team processes. (Copyright 2021 Salary.com)

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103 Help Desk Supervisor jobs found in Waterbury, CT area

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Help Desk/ System Administrator
  • HANWHA AEROSPACE USA LLC
  • Cheshire, CT
  • The Help Desk/System Administrator is responsible for effective provisioning, installation ... Various other duties as assigned by Supervisor. Participate in training as required 20-40% travel ...
  • 5 hours ago

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Technical Support Analyst (100% ONSITE)
  • Conexess Group, LLC
  • Bloomfield, CT
  • We have a wide range of recruiting capabilities extending from help desk technicians to CIOs. We ... supervisor. * Perform other duties and responsibilities, as assigned. * Customer service ...
  • 7 hours ago

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IT Help Desk/Network Consultant
  • Techmate
  • Naugatuck, CT
  • We have an IMMEDIATE consulting opportunity in the Naugatuck, CT area. You will be a key member of our Technology team taking on assignments that could potentially cover all aspects of networking ...
  • yesterday

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Help Desk Technician
  • Robert Half
  • Torrington, CT
  • Robert Half is seeking a Help Desk Analyst to accommodate field users in an ever-changing, active environment. This may be the Help Desk Analyst position for you, if you have strong problem-solving ...
  • 3 days ago

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Associate Team Leader
  • H&R Block
  • New Haven, CT
  • Helping others is what we do best at H&R Block, which means you'll get to see the impact of your ... Lead the office from the front desk, providing phone coverage and engaging with clients to deliver ...
  • 3 days ago

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Associate Team Leader
  • H&R Block
  • West Haven, CT
  • Helping others is what we do best at H&R Block, which means you'll get to see the impact of your ... Lead the office from the front desk, providing phone coverage and engaging with clients to deliver ...
  • 3 days ago

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Chief Engineer OEM
  • Aimbridge Hospitality
  • New Haven, CT
  • ... Supervisory experience required. + Current Certification as required by Federal State or Local ... Front Desk and Kitchen to maintain basic upkeep of their departments and equipment. + Adhere to ...
  • 4 days ago

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IT Help Desk Technician - CONTRACT
  • CyberCoders
  • Torrington, CT
  • If you are an IT Help Desk Technician with experience, please read on! We have a CONTRACT role on our Help Desk team that will start as a 6-12 week assignment that could go longer or even full time. ...
  • 6 days ago

Waterbury (nicknamed "The Brass City") is a city in the U.S. state of Connecticut on the Naugatuck River, 33 miles southwest of Hartford and 77 miles northeast of New York City. Waterbury is the second-largest city in New Haven County, Connecticut. As of the 2010 census, Waterbury had a population of 110,366, making it the 10th largest city in the New York Metropolitan Area, 9th largest city in New England and the 5th largest city in Connecticut. Throughout the first half of the 20th century, Waterbury had large industrial interests and was the leading center in the United States for the manu...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Help Desk Supervisor jobs
$70,602 to $94,303
Waterbury, Connecticut area prices
were up 1.7% from a year ago

Help Desk Supervisor in Aberdeen, MD
Provide hardware and software support for each computer, printer and workstation utilizing both wired and wireless networks so that each device is fully functional to include all of the automated tools.
March 22, 2021
Update and maintain the current approved Microsoft Windows OS images and provide feedback, software, and configuration changes to the image team.
April 24, 2021
Help Desk Supervisor in Adelphi, MD
Requires experience and understanding of MIS environment.
March 24, 2021