Help Desk Supervisor jobs in West Des Moines, IA

Help Desk Supervisor supervises the day-to-day operations of the help desk. Identifies, researches, and resolves complex technical problems. Being a Help Desk Supervisor creates and manages escalation procedures and ensures service levels are maintained. Documents, tracks, and monitors problems to ensure resolution in a timely manner. Additionally, Help Desk Supervisor may require a bachelor's degree. Typically reports to a manager or head of a unit/department. Working team member that may validate or coordinate the work of others on a support team. Suggests improvements to process, is a knowledge resource for other team members. Has no authority for staff actions. Generally has a minimum of 2 years experience as an individual contributor. Thorough knowledge of the team processes. (Copyright 2020 Salary.com)

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4 Help Desk Supervisor jobs found in West Des Moines, IA area

West Des Moines is a city in Polk, Dallas, and Warren counties in the U.S. state of Iowa. Most of the city is in Polk County, with slivers extending into Dallas and Warren counties. As of the 2010 census, the city population was 56,609. West Des Moines is the second-largest city in the Des Moines metropolitan area and the tenth-largest city in Iowa. It ranked 94th in Money magazine's list of the "100 Best Places to Live and Launch" in 2008, 77th and 57th on the 100 Best Places to Live in 2014 and 2015, respectively, and 18th on the Hipster Cities of 2015. West Des Moines is located at 41°34′25...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Help Desk Supervisor jobs
$61,841 to $82,598
West Des Moines, Iowa area prices
were up 0.8% from a year ago

Help Desk Supervisor in Aberdeen, MD
Provide hardware and software support for each computer, printer and workstation utilizing both wired and wireless networks so that each device is fully functional to include all of the automated tools.
January 27, 2020
Update and maintain the current approved Microsoft Windows OS images and provide feedback, software, and configuration changes to the image team.
March 17, 2020
Help Desk Supervisor in Adelphi, MD
Requires experience and understanding of MIS environment.
February 21, 2020