Help Desk Supervisor jobs in West Virginia

Help Desk Supervisor supervises the day-to-day operations of the help desk. Identifies, researches, and resolves complex technical problems. Being a Help Desk Supervisor creates and manages escalation procedures and ensures service levels are maintained. Documents, tracks, and monitors problems to ensure resolution in a timely manner. Additionally, Help Desk Supervisor may require a bachelor's degree. Typically reports to a manager or head of a unit/department. Working team member that may validate or coordinate the work of others on a support team. Suggests improvements to process, is a knowledge resource for other team members. Has no authority for staff actions. Generally has a minimum of 2 years experience as an individual contributor. Thorough knowledge of the team processes. (Copyright 2020 Salary.com)

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Call Center Supervisor
  • Integrity Marketing Group
  • Saint Albans, WV
  • Monitoring calls and providing feedback to the Agents to help better manage missed opportunities ... Supervisory Responsibilities This job supervises 5-20 individuals reporting within the Medicare ...
  • 12 hours ago

West Virginia (/vərˈdʒɪniə/ (listen)) is a state located in the Appalachian region in the Southern United States and is also considered to be a part of the Middle Atlantic States. It is bordered by Pennsylvania to the north, Maryland to the east and northeast, Virginia to the southeast, Kentucky to the southwest, and Ohio to the northwest. West Virginia is the 41st largest state by area, and is ranked 38th in population. The capital and largest city is Charleston. West Virginia became a state following the Wheeling Conventions of 1861, after the American Civil War had begun. Delegates from so...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Help Desk Supervisor jobs
$56,830 to $75,912

Help Desk Supervisor in Adelphi, MD
Requires experience and understanding of MIS environment.
May 27, 2020
Help Desk Supervisor in Aberdeen, MD
Update and maintain the current approved Microsoft Windows OS images and provide feedback, software, and configuration changes to the image team.
June 28, 2020
Provide hardware and software support for each computer, printer and workstation utilizing both wired and wireless networks so that each device is fully functional to include all of the automated tools.
May 17, 2020