Help Desk Support Specialist/ MES Support Analyst Location - Troy, NY 12180 Duration: 12+ Months possible temp to perm Shift: Schedule - night shift 8pm to 4am, Sunday night through Thursday night
Customer Service oriented. * 3 to 5 years of Service Desk or Help Desk experience within large IT ... Level 1 Support. * VPN troubleshooting. * Active directory understanding. * Should have experience ...
Provides direct support in the day-to-day operations on user systems via remote support and desk ... Able to analyze user computing needs and recommend solutions. Qualifications * Bachelor degree in ...
Job Description Synectics is seeking a Help Desk Analyst to support our government client located in Rockville, MD. Under supervision of the Help Desk Lead, the Help Desk Analyst will assist with ...
... analysis to implement temporary or permanent fixes with the aim of restoring service to the customer as soon as possible; escalating incidents to other support teams where necessary. * To maintain a ...
Help Desk Analyst 100% Remote Provides computer support to end-users for PC, server or mainframe applications, and hardware by responding to and diagnosing problems through discussion with users
Tracks support requests using help desk ticketing software. 12. Create technical and end user ... documentation. 13. Regular attendance and promptness are considered part of each employee ...
Loyal Source is looking for an Entry Level Help Desk Support Coordinator to support our Recruitment ... Demonstrate the propensity of higher learning and analytical thinking EDUCATION/CERTIFICATION: BA ...