Help Desk Support Analyst jobs in the United States

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IT Support/Help Desk Analyst
  • Global Help Desk Services, Inc.
  • Rocky Hill, CT PART_TIME
  • Position: IT Help Desk Analyst (IT Support). This is a technical support position.

    Expected Hours (subject to change): Part-Time Open Position(s): Mon-Fri 8:30a-12:30p

    Who We Are: We are a growing technical help desk outsourcer that believes in the core values of integrity, honesty, the spirit of excellence and great customer service. Our goal is to have great relationships with our customers and provide service that exceeds today’s best industry standards via phone, web portal, email, and CHAT. We guarantee our service levels to our customers. We believe in treating our employees well because happy employees give great customer service. We promote from within so all managers understand our culture. Employees are treated with respect and shown appreciation through monthly and quarterly awards, and ‘Honor the Analysts’ days.

    What We’re Looking For: Mature, honest, IT professionals with great soft skills who value integrity and want to put their IT knowledge and customer service experience to work by servicing our customers with excellence. This position entails:

    • Resolving support issues to decrease downtime for the customer.
    • Providing excellent documentation skills in call-tracking systems.
    • Possessing strong troubleshooting skills because half of what we do is non shrink-wrap-related.
    • Maintaining knowledge of industry trends and support best practices including attending training sessions/workshops.
    • Working as a team player. (communicating well with w/coworkers & managers)
    • Enhancing business, verbal, and written skills.

    Requirements

    • Either previous help desk experience, desktop experience, or network administration experience with at least client-side VPN and Citrix experience.
    • Must also type at least 30 WPM.
    • Beneficial Certifications: A , NET , MCP, MOUS Certification, HDI's SCA Certification. A drug test will be required.

    Reports to: Team Lead.

    Only those candidates selected for an interview will be contacted

    Work Remotely

    • No.
  • Just Posted

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Bilingual Help Desk Analyst
  • Global Help Desk Services, Inc.
  • Rocky Hill, CT FULL_TIME
  • Job Details:Position: Bilingual (Spanish/English) IT Help Desk Analyst (IT Support). This is a technical support position.Expected Hours (subject to change):Full-Time Open Position(s): Wed 4:30p-10:30...
  • 27 Days Ago

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Bilingual IT Help Desk Analyst
  • Global Help Desk Services, Inc.
  • Rocky Hill, CT FULL_TIME
  • Job DetailsPosition: Bilingual (Spanish/English) IT Help Desk Analyst (IT Support). This is a technical support position.Expected Hours (subject to change):Full-Time Open Position(s): Mon-Fri 8a-4:30p...
  • 18 Days Ago

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Help Desk Analyst
  • Management Support Technology, Inc.
  • Huntsville, AL FULL_TIME
  • Management Support Technology, Inc. (MSTI) is seeking a Help Desk Analyst to join our team in Huntsville, AL. The successful candidate will be responsible to efficiently design, implement, operate, co...
  • 2 Months Ago

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IT Support Analyst II
  • The Trade Desk
  • Sydney, FL FULL_TIME
  • The Trade Desk is a global technology company with a mission to create a better, more open internet for everyone through principled, intelligent advertising. Handling over 1 trillion queries per day, ...
  • 10 Days Ago

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IT Support Analyst
  • The Trade Desk
  • New York, NY FULL_TIME
  • The Trade Desk is a global technology company with a mission to create a better, more open internet for everyone through principled, intelligent advertising. Handling over 1 trillion queries per day, ...
  • 22 Days Ago

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Service Desk Analyst
  • Insight Global
  • Washington, DC
  • Day-to-Day: A defense technology company with a mission to transform U.S. and allied military capabilities is looking fo...
  • 7/20/2024 12:00:00 AM

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Local to St. Louis ONLY - Remote Help Desk Analyst (Mon - Fri NIGHT SHIFT) (2-5 yrs of exp) - huge growth potential
  • neteffects
  • Washington, DC
  • First 2 weeks of training are Onsite during normal business hours then 100% Remote Position is Night Shift, available to...
  • 7/20/2024 12:00:00 AM

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Help Desk Analyst / Technical Support Specialist with Secret clearance
  • Veterans Enterprise Technology Solutions
  • Frederick, MD
  • Overview: VETS, Inc., is looking to add an experienced Help Desk Analyst to our growing team. This is a full-time, perma...
  • 7/20/2024 12:00:00 AM

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Desktop Installer/Integrator (TS/SCI)
  • Nana Regional Corporation
  • Fort Belvoir, VA
  • OverviewWork Where it MattersAkima Systems Engineering (ASE), an Akima company, is not just another federal system suppo...
  • 7/19/2024 12:00:00 AM

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TOC Service Desk Analyst
  • Apex Systems
  • Arlington, VA
  • Below is the full job description, if interested in applying for this position please email a copy of your updated resum...
  • 7/18/2024 12:00:00 AM

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Help Desk Analyst (Part time 7:30am-11:30am M-F)
  • DMI
  • Arlington, VA
  • About DMI: DMI is a leading global provider of digital services working at the intersection of public and private sector...
  • 7/17/2024 12:00:00 AM

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Lead BMC Remedy/Helix Service Desk Professional
  • Martek Global Services Inc.
  • Washington, DC
  • Job Description Job Description Martek Global Services, Inc. (“Martek”) working a proposal with the Bureau of Engraving ...
  • 7/16/2024 12:00:00 AM

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Information Systems Manager - TS/SCI w/Poly
  • General Dynamics Information Technology
  • Annapolis Junction, MD
  • Information Systems Manager Transform technology into opportunity as an Information Systems Manager with GDIT. A career ...
  • 7/16/2024 12:00:00 AM

Income Estimation for Help Desk Support Analyst jobs
$53,531 to $66,868