Help Desk Support Assistant jobs in the United States

Help Desk Support Assistant provides support to end users for basic computer, application, system, device, access and hardware issues. Identifies, researches and resolves routine technical problems of low complexity. Being a Help Desk Support Assistant responds to telephone, email and on line requests for technical support. Documents, tracks, and monitors the problem using applicable systems and tools. Additionally, Help Desk Support Assistant may coordinate with other teams or departments to resolve user problems. May perform password re-sets for users. May require an associate degree or its equivalent. Typically reports to a supervisor. The Help Desk Support Assistant possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. May require 0-1 year of general work experience. (Copyright 2020 Salary.com)

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Help Desk Support Agent
  • Express Employment Professionals
  • Rockville, MD
  • Successful Help Desk candidates will monitor and respond to incoming phone calls to support data collection activities. Agents may also be assigned to respond to voice mails, emails, and engage in ...
  • 15 hours ago

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Assistant Director (Assistant Director (CO) - L1) - Enterprise Support Services
  • New York City Health & Hospitals Corp.
  • Independence, KS
  • Assess, define, and continuously improve service desk and incident/Service Request management ... for the department and * help to translate this plan into activities that enable execution
  • 19 hours ago

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Service Desk Specialist
  • Synectics Inc.
  • Bellevue, WA
  • Provides basic functional support for HR Systems for employees, managers and HR Business Partners ... and accurate to help enhance the employee experience. * Answer and resolve a high volume of HR ...
  • 2 days ago

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Help Desk Analyst
  • Teksystems
  • Rancho Cordova, CA
  • The IT Support Specialist is fully capable of resolving readily identifiable incidents and requests through the application of theory and principals in a Service Desk environment. Knowledge ...
  • 4 days ago

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Sr. IT Support Specialist
  • Silk Road Medical
  • Sunnyvale, CA
  • The Sr. IT Support Specialist will be responsible for providing IT service desk support and ... ยท Assist with IT infrastructure deployments, setup employee IT equipment/peripherals and ...
  • 4 days ago

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Service Desk Specialist with Security Clearance
  • Semper Valens Solutions
  • Honolulu, HI
  • Includes both customer telephone support as well as electronically submitted requests, provides ... Our solutions help bridge the gap between IT and business prioritizations to optimize budgets ...
  • 4 days ago

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Windchill Help Desk Support
  • HT Talent LLC
  • Kent, WA
  • We are currently helping our client, a growing spaceflight company, with a search for a Windchill Help Desk Support to provide Tier 1 and some Tier 2 support as the first responder to end user needs
  • 5 days ago

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IT Support Technician (Tier 2)
  • Reno Computer Services, LLC
  • Reno, NV
  • ...  assist with projects, and is interested in the opportunity to help grow a business. About Us ... Detail oriented This is tough to quantify, but here are some examples: leave a client's desk the ...
  • 5 days ago

Income Estimation for Help Desk Support Assistant jobs
$40,644 to $51,338

Career Path for Help Desk Support Assistant