Help Desk Support Assistant jobs in the United States

Help Desk Support Assistant provides support to end users for basic computer, application, system, device, access and hardware issues. Identifies, researches and resolves routine technical problems of low complexity. Being a Help Desk Support Assistant responds to telephone, email and on line requests for technical support. Documents, tracks, and monitors the problem using applicable systems and tools. Additionally, Help Desk Support Assistant may coordinate with other teams or departments to resolve user problems. May perform password re-sets for users. May require an associate degree or its equivalent. Typically reports to a supervisor. The Help Desk Support Assistant possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. May require 0-1 year of general work experience. (Copyright 2021

Lead Help Desk Support Technician
  • Sanford Health
  • Fargo, ND
  • Provides critical data support to the Service Desk. Works with callers and other help desk ... standards or systems. Assist in taking calls and processing electronic requests as needed
  • 9 hours ago

Help Desk Team Lead
  • SmileDirectClub
  • Antioch, TN
  • Are you up for it? The Help Desk Team Lead Technician is responsible for support providing ... Work with cross functional business units to assist in problem resolutions * Train new Service Desk ...
  • 20 hours ago

Help Desk Specialist
  • Renton, WA
  • Our Help Desk Specialist will assist with computer hardware and software issues. The incumbent will ... A top-class Help Desk Specialist provides fast and effective support for internal staff ...
  • yesterday

Help Desk Lead
  • Ledgent Technology
  • Cypress, CA
  • Proactively completes support tickets following the prioritization framework. * Answer questions ... * Assist in assessing and maintaining IT infrastructure such as servers, workstations, laptops ...
  • 2 days ago

Help Desk Support Specialist
  • MEI Rigging & Crating LLC
  • Albany, OR
  • ... assist users in solving data processing problems. Initially the position will begin by working f ... A minimum one (1) year proven experience as Help Desk Support or comparable field in an environment ...
  • 3 days ago

Help Desk Level 1
  • Taurean Consulting Group, Inc
  • Las Vegas, NV
  • Maintain computer systems and act as support if any system goes down. * Maintain user PCs ... needed. * Assist with onboarding of new users. * Install, configure, and upgrade PC software ...
  • 5 days ago

Assistant Help Desk Technician (51000168)
  • DXC Technology
  • Northfield, VT
  • Answers help desk telephones and responds to basic customer inquiries to ensure customer needs are ... One or more years of technical training in computer support preferred * Zero or more years of ...
  • 6 days ago

Help Desk Analyst
  • IDR, Inc.
  • Phoenix, AZ
  • Escalate complex issues to the appropriate department * Assist in Password Resets and Locked out ... Basic technical support knowledge - specifically around desktops, laptops, Windows, MS Office ...
  • 6 days ago

Income Estimation for Help Desk Support Assistant jobs
$41,709 to $52,682

Career Path for Help Desk Support Assistant