Help Desk Support Assistant jobs in the United States

Help Desk Support Assistant provides support to end users for basic computer, application, system, device, access and hardware issues. Identifies, researches and resolves routine technical problems of low complexity. Being a Help Desk Support Assistant responds to telephone, email and on line requests for technical support. Documents, tracks, and monitors the problem using applicable systems and tools. Additionally, Help Desk Support Assistant may coordinate with other teams or departments to resolve user problems. May perform password re-sets for users. May require an associate degree or its equivalent. Typically reports to a supervisor. The Help Desk Support Assistant possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. May require 0-1 year of general work experience. (Copyright 2020 Salary.com)

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Senior IT Team Lead, Tiers 2 and 3 Help-desk
  • Stafford Consulting Company, Inc.
  • Seattle, WA
  • Able to supervise and assist junior staff. Company Description Stafford Consulting Company (SCC ... We currently provide this support to large federal agencies and commercial clients. SCC provides ...
  • 14 hours ago

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GLOBAL HELP DESK SUPPORT SME
  • Silverlink Technologies LLC
  • Beverly Hills, CA
  • Hello, Please go through below job description and let me know your interest Job RoleGLOBAL HELP DESK SUPPORT SME Work Location with Zip code? Beverly Hills, CA 90210 Duration of the project?12 ...
  • yesterday

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IT Help Desk Lead with Secret Clearance
  • CALNET INC
  • Hampton, VA
  • About the Job As the IT Help Desk Lead for CALNET, Inc., you will be supporting the Army's Information Technology Systems Services 2 (ITSS2) program at Langley Air Force Base (Hampton, VA) Required ...
  • yesterday

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Help Desk
  • V Group Inc
  • San Mateo, CA
  • Job Title Help Desk Technician Duration36+ Months Start Date ASAP Location San Mateo, CA. Position ... The services include, but are not limited to, third-party application support, state system support ...
  • yesterday

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Service Desk Analyst
  • TEKsystems
  • Phoenix, AZ
  • ...  - Assist customers in gaining access to various systems and servers. - Provide support for remote ... Its power to change everything. Technology fuels our passion and commitment to helping ...
  • yesterday

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Help Desk Specialist Trainer
  • ECS Federal, LLC
  • NAS Pax River, MD
  • Responsible for supporting the NAVAIR National Help Desk and ~93,000 customers world-wide. Provides assistance and support related to Navy Enterprise Resource Planning (ERP) system technical and ...
  • 3 days ago

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Help Desk Specialist
  • ECS Federal, LLC
  • NAS Pax River, MD
  • Responsible for supporting the NAVAIR National Help Desk and ~93,000 customers world-wide. Provides ... Act as an ERP resource for help desk associates and other organizations. Assist in developing and ...
  • 3 days ago

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Help Desk Technician
  • Ness USA Inc
  • Cheyenne, WY
  • This Help Desk role/person provides end user support for issue triaging, resolution, and prioritization for root cause analysis. Essential Job functions Triaging issues received via phone, fax, or ...
  • 6 days ago

Income Estimation for Help Desk Support Assistant jobs
$40,867 to $51,619

Career Path for Help Desk Support Assistant