Help Desk Support Assistant jobs in the United States

Help Desk Support Assistant responds to end-user phone, email, or chat requests for support to resolve basic computer, application, system, device, access, or performance issues. Utilizes product information or solution database to research, troubleshoot, and deliver solutions. Being a Help Desk Support Assistant advises users on the methods, steps, and actions to resolve and avoid future issues and provides documentation as needed. Documents incidents using help desk systems or tools. Additionally, Help Desk Support Assistant escalates problems to appropriate levels or teams to achieve issue resolution. May support installs or upgrades of software or devices, set up user profiles, or re-set passwords. Fulfills all service level standards for response time and quality. May require an associate degree or equivalent. Typically reports to a supervisor. The Help Desk Support Assistant works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. May require 0-1 year of general work experience. (Copyright 2022 Salary.com)

P
Medical Assistant/Front Desk - 9795_2143
  • Power Personnel
  • Novato, CA
  • If you are a Medical Assistant who is ready to advance your career and be part of a world-renowned ... If you want competitive pay, excellent working conditions and a team that supports you, we can help
  • yesterday

C
Help Desk Technician
  • Cascade Federal CU
  • Kent, WA
  • Summary/Objective Help desk technician provides technical advice and support to system users and our Cascade FCU's membership. Requirements/Duties : Must meet the following standards of service as ...
  • yesterday

C
Help Desk Support Specialist
  • CornerStone Staffing
  • Fort Worth, TX
  • IT Service Desk/Help Desk Support Specialists Needed! Temp to Perm Opportunity! Job Title: Help ... Respond to questions from callers and remotely assist with technology problems. Follow standard ...
  • 2 days ago

M
IT Help Desk Specialist
  • Mountain Alarm Fire & Security
  • Ogden, UT
  • Mountain Alarm Fire and Security is hiring for a IT Support Specialist in our Ogden Corporate ... Assist in Daily IT tasks as defined by Network Administrator • Works with Manager of IT / ...
  • 2 days ago

V
Help Desk Tier 1 Support
  • Volt
  • Seattle, WA
  • Volt is hiring for an onsite Help Desk Level 1 contract position in the Ballard area. This position is primarily responsible for helpdesk inquiries, maintaining business Windows 10 workstations and ...
  • 2 days ago

G
Service Desk Specialist I
  • GCB Services LLC
  • Bellevue, WA
  • ...  Assist HR Business Partners with retrieval of employee indicative data from HRMS system. Acquire ... Role will support HR Help Desk / COVID Support Position will be remote. Possibility for extension ...
  • 3 days ago

G
Help Desk Analyst II
  • Generis Tek Inc.
  • Tempe, AZ
  • Help Desk Analyst II- Tempe, AZ Location: Tempe, AZ (85281) Duration: 3 months (contract to hire ... Key Responsibilities: • Answer, troubleshoot and document support calls and tickets • Assist ...
  • 4 days ago

G
HELP DESK TECHNICIAN
  • Grimaldi Staffing Services
  • San Carlos, CA
  • Join a well-established IT company that is dedicated to bringing technology support, repair ... help desk support the next day, then this opportunity is for you! This is a full-time position. We ...
  • 4 days ago

G
IT Help Desk Analyst (TEMP)
  • Global Help Desk Services, Inc.
  • Rocky Hill, CT FULL_TIME
  • IT Help Desk Analyst (TEMP - In Office) Positions: Three (3) IT Help Desk Analyst (Temporary ~9/6/22-12/16/22). This is ...
  • 11 Days Ago

H
Help Desk Technician
  • Hawaii Tech Support
  • Honolulu, HI FULL_TIME
  • PURPOSE OF POSITION: The role of the Help Desk Technician is to assist customers who are experiencing any procedural or ...
  • 17 Days Ago

G
IT Help Desk Analyst (TEMP)
  • Global Help Desk Services, Inc.
  • Rocky Hill, CT FULL_TIME
  • IT Help Desk Analyst (TEMP - In Office) Positions: Three (3) IT Help Desk Analyst (Temporary ~9/6/22-12/16/22). This is ...
  • 11 Days Ago

H
Help Desk Technician
  • Hawaii Tech Support
  • Honolulu, HI FULL_TIME
  • PURPOSE OF POSITION: The role of the Help Desk Technician is to assist customers who are experiencing any procedural or ...
  • 17 Days Ago

S
Help Desk Technician
  • Support Services Group
  • Waco, TX FULL_TIME
  • Job description This role is responsible for taking initial technical support calls, email, or ticket inquiries and trou...
  • 20 Days Ago

S
Help Desk Technician
  • Support Services Group Utah
  • St. George, UT FULL_TIME
  • Job description This role is responsible for taking initial technical support calls, email, or ticket inquiries and trou...
  • 28 Days Ago

C
Facilities Help Desk Specialist
  • Corporate Support Center | Eatn Park Hospitality...
  • Homestead, PA FULL_TIME
  • Eat’n Park Hospitality Group, LLC Corporate Support Center Title: Facilities Help Desk Specialist Department: Facilities...
  • 2 Months Ago

T
IT TECHNICIAN
  • TOM'S HELP DESK
  • Quakertown, PA FULL_TIME
  • nformation Technology Technician: Responsibilities include computer repairs, upgrades and setups in store. Interacting w...
  • 2 Months Ago

Income Estimation for Help Desk Support Assistant jobs
$43,132 to $53,857