Help Desk Support Assistant jobs in Eugene, OR

FRONT DESK/SPA ASSISTANT

*Voted best MASSAGE in Community Votes Eugene 2021, 2022, 2023 and BEST MASSAGE in the Register Guard's READER'S CHOICE 2022 and 2023!

JOB DESCRIPTION

Azalea Bodycare just expanded our space and are looking to add another member to our stellar team! This is a permanent and busy position at Azalea Bodycare in Oakway Center. Applicant must possess a high attention to detail, be efficient and reliable with excellent interpersonal skills for communicating with clients in person and on the phone. Must enjoy portraying a professional demeanor through appearance and communication and work well under pressure. You have to be naturally friendly and "people person"!

HOURS ARE SET: (you must be available ALL of these hours to apply)

WEDNESDAY 2 - 830 pm

THURSDAY 5 - 830 pm

FRIDAYS - switching every other Friday 10 - 630 and the next is 10 - 2.

SATURDAY 10 - 630

SUNDAY every other 10 - 6:30 pm

This means one week you would have about 35.5 and the following week you would have about 22.5 hours

- You are off Mon and Tuesday and every other Sunday!

We need to fill this position as soon as possible! Accepting applicants now through Sunday November 24. Phone interviews will take place the week of November 25 - 27, and final qualifying applicants will have a shadow/working interview the first week of December. The new team member will start training December 9, with a goal to work alone without supervision starting December 12. Training pays minimum wage. Once working without training, you will make your full hourly amount. Once you work for 30 days after training, you qualify for our monthly employee massage.

Is this a job for you? Does this describe you?:

Calm, professional, friendly demeanor with a fantastic attention to detail

Naturally positive upbeat personality, self starter, enjoy organizing/cleanliness

Excellent at time management, self starter

Can put your phone down while at work and focus on the job

Greeting and checking out clients/entering client information in computer program

Scheduling clients through computer software, knowledge of Google Apps, Mac computer, quick typist

Answering phones and returning voicemails and emails, texts

Make clients comfortable and welcome from the time they walk in the door to when they leave - we treat our clients like "guests in our home" and they are our first priority

Help staff change over treatment rooms when needed, communicate clearly with LMT's

Laundry - towels and sheets (we have lots!) - you gotta love to do laundry!

Side work to start and end shift - lots of cleaning to maintain a beautiful and sanitary space

Knowledge of staff modalities

Cornerstone roll of helping the clinic run smoothly

Resolve issues/complaints from clients in a respectful, timely, calm manner

Maintain the spa premise in a neat and clean working environment

Manage inventory of supplies and note when new supplies is needed

Dress: Professional appearance. No jeans, graphic tees, crop tops, sweatshirts or tennis shoes. We have black scrub tops available for use if you would prefer to wear them with gray or black bottoms.

Opportunity for growth in the future with a growing, local company

PAY: Starting rate listed with a possible raise after 90 days based on responsibilities. If you want to learn insurance billing or have other valued skills, this can be added to your responsibility/pay as you gain more confidence and knowledge in your front desk duties.

10% discount at many stores in Oakway Center

One free monthly massage - after first 30 days

Employee discounts on items

Employee provided wellness tools

We are a very small staff and this job takes a few months to really get down. Please do not apply if you are not looking for a long term position or available to work all of the hours listed.

Please email your resume to Shannon and tell me what is something interesting about yourself and include 3 references! We do check your references! I look forward to hearing from you!

Job Type: Part-time

Pay: From $15.50 per hour

Expected hours: 24.5 – 35.5 per week

Benefits:

• Employee discount

Application Question(s):

• Interviews will be held by phone and in person starting April 27 for up to 2 weeks. Are you able to interview during this time? What date can you start training?

Experience:

• Customer service: 1 year (Preferred)

Ability to Commute:

• Eugene, OR 97401 (Required)

Work Location: In person