Help Desk Support Assistant jobs in Flagstaff, AZ

Help Desk Support Assistant responds to end-user requests for technical assistance by phone, email, or ticketing system. Troubleshoots and resolves basic computer, application, system, device, access, or performance issues. Being a Help Desk Support Assistant uses established processes and procedures to document, track, and resolve reported problems and to meet operational service levels and standards. Utilizes product information or solution database to research, troubleshoot, and deliver solutions. Additionally, Help Desk Support Assistant advises users on the methods, steps, and actions to resolve and avoid future issues and provides documentation as needed. Escalates problems to appropriate levels or teams to achieve issue resolution. May support installs or upgrades of software or devices, set up user profiles, or re-set passwords. Fulfills all service level standards for response time and quality. May require an associate degree. Typically reports to a supervisor. The Help Desk Support Assistant works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)

Recently Added Help Desk Support Assistant jobs

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I.T. Technician - Help Desk
  • Prescott Unified School District
  • Prescott, AZ FULL_TIME
    • JobID: 2440

      Position Type:
      Technology/Computer Technician
      Date Posted:
      2/9/2023
      Location:
      District Wide
      Date Available:
      as soon as possible
      Closing Date:
      Open until filled
      I.T. Technician - Help Desk
      12 month 8 hrs. per day
      $16.04 - 17.02 per hour benefits
      All P.U.S.D. employees must have an IVP fingerprint card.
      Visit this website for your IVP Application: https://www.azdps.gov/services/public/fingerprint
      • Make sure you select the electronic option to expedite the process and save you some money
      • The reason you are applying for an IVP card is to be a non-certificated public school employee. Make sure you check that box.
      • Following completion of your application with DPS you will be directed to a link with Field Print. You must create an account with them as well and schedule your actual fingerprinting.
      • Currently there is not a local Field Print location. You will have to go to Sedona or possible Flagstaff. We are hopeful Field Print will set up a location here very soon.
      • Check the account on DPS after your fingerprints are done for notification that you have been issued a valid IVP Fingerprint Card; at that point we can move forward with the new hire onboarding process.
      • You must use Google Chrome web browser. Other web browsers do not work.

      Para Pro requirements: In order to be eligible for a position as a Para Pro in a P.U.S.D. elementary school prospective employee must meet ONE of the following:
      • High School diploma or GED AND An Associate’s degree or higher OR
      • Completed two years of study (equaling 60 or more credit hours) from an accredited institution of higher education OR
      • Obtained a passing score on one of the Arizona Department of Education approved **Para Pro assessments.

      ** NOTICE: Please contact Denise Stevens at 928 445 5400 for information regarding Para Pro assessments.

      All Full time (6 or more hours per day) PUSD employees receive the following benefits in addition to their salary or hourly pay.
      • Medical Insurance for employee 100% paid by PUSD, valued at $9,408.00 per year. Option to purchase insurance for dependents at PUSD’s group rates.
      • Life Insurance ($50,000) with option to purchase additional for self and family
      • Arizona State Retirement System*; district matches employee contributions (appx 12%)
      • Generous PTO/Sick leave plan
      • 12 month employees receive generous annual leave
      • Opportunities for additional pay as an after-school club leader or athletics coach, and/or assisting with Summer School (all optional)

      • Candidates receiving Arizona State Retirement are welcome to apply. If selected for a posted position candidate may be employed through a third party employer, Educational Services, Inc.






      Attachment(s):
      • Helpdesk Technician Job Description (PUSD).docx

  • 1 Month Ago
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P
Front Desk Assistant
  • Prescott Medical Aesthetics
  • Prescott, AZ PART_TIME
  • Medical Front Office position available for a Naturopathic Aesthetics office in Prescott, AZ.Approximately 32-35 hours per week. Seeking an energetic individual with a welcoming, personable personalit...
  • 30 Days Ago
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S
Front Desk Receptionist/Dental Assistant
  • Smile by Design
  • Prescott, AZ FULL_TIME
  • Overview:We are seeking a Front Desk Receptionist to join our team. The ideal candidate should have a strong background in dental imaging systems and patient assessment, ensuring the smooth operation ...
  • 11 Days Ago
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C
Youth Support Specialist
  • Child & Family Support Services
  • Prescott, AZ FULL_TIME
  • Child & Family Support Services (CFSS) is accepting applications for Full-time Direct Support Specialists in Yavapai County. Come join us for a rewarding career working with young people by helping th...
  • 20 Days Ago
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C
Direct Support Specialist
  • Child & Family Support Services
  • Flagstaff, AZ FULL_TIME
  • Child & Family Support Services (CFSS) is accepting applications for Full-time Direct Support Specialists in Coconino County. Come join us for a rewarding career working with young people by helping t...
  • 20 Days Ago
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N
Domestic Violence Shelter Advocate - Full-Time
  • Northland Family Help Center
  • Flagstaff, AZ FULL_TIME
  • Position: Domestic Violence Shelter Advocate Hours: Full-time. Minimum 32 hours/week, 4 shifts/week. Some weekend and overnight availability required. Status: Non-exempt Salary: $17.50/hr, $18.50/hr f...
  • 10 Days Ago
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0 Help Desk Support Assistant jobs found in Flagstaff, AZ area

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Dental Operations Manager
  • North Country HealthCare AZ
  • Flagstaff, AZ
  • General Description Under the direction of the Operations Manager - Special Programs, oversee the dental clinic operatio...
  • 4/23/2024 12:00:00 AM
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D
Service Coordinator
  • Dexian
  • Flagstaff, AZ
  • Job Title- Service Coordinator Duration- Long Term Contract Location- Flagstaff AZ (100% Onsite) SUMMARY: Serve as liais...
  • 4/22/2024 12:00:00 AM
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G
IT Specialist (Customer Support)
  • Geological Survey
  • Flagstaff, AZ
  • Summary What General Information Do I Need To Know About This Position? Salary: $72,553 (Step 01) to $94,317 (Step 10) N...
  • 4/21/2024 12:00:00 AM
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C
Voter Services Specialist - Recorder's Office (0424)
  • Coconino County, AZ
  • Flagstaff, AZ
  • Salary: $20.25 Hourly Location : Flagstaff, AZ Job Type: Regular Part Time- 20 hours Job Number: 0804118 Department: Rec...
  • 4/21/2024 12:00:00 AM
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Front Desk Receptionist
  • National Vision
  • Flagstaff, AZ
  • Company Description America's Best is part of National Vision, one of the largest optical retailers in the United States...
  • 4/21/2024 12:00:00 AM
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K
Office Administrator
  • Kinney Construction Services, Inc. (KCS)
  • Flagstaff, AZ
  • OFFICE ADMINISTRATOR Join our Award-Winning Team! Kinney Construction Services, Inc. (KCS) is a growing Construction Ser...
  • 4/21/2024 12:00:00 AM
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D
Service Coordinator
  • Dexian
  • Flagstaff, AZ
  • Job Title- Service Coordinator Duration- Long Term Contract Location- Flagstaff AZ (100% Onsite) SUMMARY: Serve as liais...
  • 4/21/2024 12:00:00 AM
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H
Sales Gallery Coordinator
  • Hilton Grand Vacations
  • Sedona, AZ
  • Job Description HGV Now Offers Day One Team Member Benefits - eligible for health benefits and 401k as of Day 1 of emplo...
  • 4/8/2024 12:00:00 AM
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About Flagstaff, Arizona

Flagstaff is a city in and the county seat of Coconino County in northern Arizona, in the southwestern United States. In 2015, the city's estimated population was 70,320. Flagstaff's combined metropolitan area has an estimated population of 139,097. The city is named after a ponderosa pine flagpole made by a scouting party from Boston (known as the "Second Boston Party") to celebrate the United States Centennial on July 4, 1876. Flagstaff lies near the southwestern edge of the Colorado Plateau, along the western side of the largest contiguous ponderosa pine forest in the continental United Sta...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Help Desk Support Assistant jobs
$43,446 to $53,489
Flagstaff, Arizona area prices
were up 2.5% from a year ago
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What does a Help Desk Support Assistant do?

Help Desk Support Assistant in Fort Smith, AR
Provide direct technical assistance to projects in a bid to help them reach their objectives.
December 04, 2019
Help Desk Support Assistant in Sioux City, IA
Respond to calls for technical support through telephones, emails or in person.
January 19, 2020
Help Desk Support Assistant in Champaign, IL
Under the guidance of senior Telecommunications Analyst and the IT Help Desk staff, provide in-depth, effective, and timely technical assistance to NDSU students, staff and faculty for services offered by Telecommunications and Emergency Technologies and Help Desk.
February 19, 2020