Help Desk Support Assistant jobs in Milwaukee, WI

Help Desk Support Assistant responds to end-user requests for technical assistance by phone, email, or ticketing system. Troubleshoots and resolves basic computer, application, system, device, access, or performance issues. Being a Help Desk Support Assistant uses established processes and procedures to document, track, and resolve reported problems and to meet operational service levels and standards. Utilizes product information or solution database to research, troubleshoot, and deliver solutions. Additionally, Help Desk Support Assistant advises users on the methods, steps, and actions to resolve and avoid future issues and provides documentation as needed. Escalates problems to appropriate levels or teams to achieve issue resolution. May support installs or upgrades of software or devices, set up user profiles, or re-set passwords. Fulfills all service level standards for response time and quality. May require an associate degree. Typically reports to a supervisor. The Help Desk Support Assistant works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)

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Help Desk
  • WB Holdings, Inc.
  • Allenton, WI FULL_TIME
  • I: Department Purpose:The IT department develops and provides flexible, responsive and innovative information systems.  These are aligned with WB Holdings’ and affiliates’ business goals and objectives, driving process improvement and productivity. The IT department provides stewardship of company data environment, ensuring the availability of critical production systems and information for staff members working to fulfill the company vision. II: Job Purpose/Scope:  The Help Desk Technician is responsible for providing technical assistance and support related to computer systems, hardware, or software.  The position is responsible for configuring systems and installing software as specified, providing first level problem determination, problem/incident recording, problem resolution and problem escalation for all supported systems and services.  In this capacity, the technician responds to requests for assistance, runs diagnostic programs, isolates problems, and determines and implements solutions.  These systems and services include networks, client/server systems, PC desktops and laptops, desktop application software, enterprise software, peripheral devices, and others.  Support is provided both locally and remotely.  Additionally, the Help Desk Technician serves as the primary contact for cell phone support.  The technician is responsible for maintaining backup tapes and procedures.
  • 22 Days Ago

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Help desk
  • Sterling Engineering, Inc.
  • Menomonee Falls, WI FULL_TIME
  • Title : IT Support Specialist Location : Menomonee Falls, WI Hire Type : 1 Year Contract Overview : Sterling has helped build careers for thousands of professionals like yourself. Our expert recruiter...
  • Just Posted

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Help Desk Technician
  • 3Fold IT, LLC
  • Milwaukee, WI FULL_TIME
  • ***Applicants must live in the Greater Milwaukee Area at the time of applying***3Fold IT is an I.T. Managed Services Provider that serves clients in the Greater-Milwaukee area. We are looking to hire ...
  • 2 Days Ago

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IT Help Desk Analyst
  • Reinders, Inc
  • Sussex, WI FULL_TIME
  • As an IT Helpdesk Analyst, the primary focus will be to provide technical support and resolution to customers experiencing technology-related issues, including software, hardware, network, and applica...
  • 2 Days Ago

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Technical Help Desk
  • Volt
  • Menomonee Falls, WI CONTRACTOR
  • Technical Help Desk Opportunity!We are working with an exciting company in Menomonee Falls who asked us to find them an IT Help Desk Technician. You will assist the Divisional Manager in acting as a l...
  • 2 Days Ago

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Help Desk Technician II
  • 3Fold IT, LLC
  • Milwaukee, WI FULL_TIME
  • ****DO NOT APPLY IF YOU DO NOT LIVE IN THE GREATER MILWAUKEE AREA AT THE TIME OF APPLICATION****Are you a geek that just loves to help make technology work for people?Do unresolved technical problems ...
  • 5 Days Ago

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0 Help Desk Support Assistant jobs found in Milwaukee, WI area

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Patient Service/Front Desk Coordinator
  • MyEyeDr
  • Cudahy, WI
  • About the role See yourself starting a new career journey? As a Patient Service Coordinator at MyEyeDr. you play an esse...
  • 3/28/2024 12:00:00 AM

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Insurance Help Desk & Customer Service Representative
  • US HealthCenter
  • Mequon, WI
  • Job Description Job Description Position Overview: We are seeking a motivated and customer-focused individual to join ou...
  • 3/27/2024 12:00:00 AM

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Overnight Member Service Rep (East Capitol Milwaukee)
  • Planet Fitness East Capitol
  • Milwaukee, WI
  • At Planet Fitness, we pride ourselves in creating a culture that empowers people to live a healthy lifestyle. Our goal i...
  • 3/27/2024 12:00:00 AM

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Patient Service/Front Desk Coordinator
  • MyEyeDr.
  • Cudahy, WI
  • Description About the role See yourself starting a new career journey? As a Patient Service Coordinator at MyEyeDr. you ...
  • 3/27/2024 12:00:00 AM

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Per Diem Patient Access Registration Representative - Waukesha, WI
  • Optum
  • Butler, WI
  • Opportunities with ProHealth Care, part of the Optum family of businesses. ProHealth Care is proud to be a leader in hea...
  • 3/26/2024 12:00:00 AM

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Customer Service Representative - Columbia St Mary's Hospital Milwaukee, Ascension - (PRN)
  • R1 RCM Inc.
  • Milwaukee, WI
  • ** Customer Service Representative - Columbia St Mary's Hospital Milwaukee, Ascension - (PRN)** **Job Category****:** Pa...
  • 3/25/2024 12:00:00 AM

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Patient Access Coordinator (front desk) - AHN Cancer Institute - Butler - Full Time
  • Highmark Inc.
  • Butler, WI
  • Company : Allegheny Health Network Job Description : GENERAL OVERVIEW: Completes one or more of the following processes ...
  • 3/25/2024 12:00:00 AM

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Member Services Rep Part Time Evening
  • Planet Fitness
  • Milwaukee, WI
  • Position: Member Services Rep - Part Time - Evening We are searching for a motivated Member Services Representative to j...
  • 3/24/2024 12:00:00 AM

Milwaukee lies along the shores and bluffs of Lake Michigan at the confluence of three rivers: the Menomonee, the Kinnickinnic, and the Milwaukee. Smaller rivers, such as the Root River and Lincoln Creek, also flow through the city. Milwaukee's terrain is sculpted by the glacier path and includes steep bluffs along Lake Michigan that begin about a mile (1.6 km) north of downtown. In addition, 30 miles (48 km) southwest of Milwaukee is the Kettle Moraine and lake country that provides an industrial landscape combined with inland lakes. According to the United States Census Bureau, the city has ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Help Desk Support Assistant jobs
$44,848 to $55,215
Milwaukee, Wisconsin area prices
were up 1.8% from a year ago

Help Desk Support Assistant in Fort Smith, AR
Provide direct technical assistance to projects in a bid to help them reach their objectives.
December 04, 2019
Help Desk Support Assistant in Sioux City, IA
Respond to calls for technical support through telephones, emails or in person.
January 19, 2020
Help Desk Support Assistant in Champaign, IL
Under the guidance of senior Telecommunications Analyst and the IT Help Desk staff, provide in-depth, effective, and timely technical assistance to NDSU students, staff and faculty for services offered by Telecommunications and Emergency Technologies and Help Desk.
February 19, 2020