Help Desk Support Assistant jobs in Passaic, NJ

Help Desk Support Assistant responds to end-user requests for technical assistance by phone, email, or ticketing system. Troubleshoots and resolves basic computer, application, system, device, access, or performance issues. Being a Help Desk Support Assistant uses established processes and procedures to document, track, and resolve reported problems and to meet operational service levels and standards. Utilizes product information or solution database to research, troubleshoot, and deliver solutions. Additionally, Help Desk Support Assistant advises users on the methods, steps, and actions to resolve and avoid future issues and provides documentation as needed. Escalates problems to appropriate levels or teams to achieve issue resolution. May support installs or upgrades of software or devices, set up user profiles, or re-set passwords. Fulfills all service level standards for response time and quality. May require an associate degree. Typically reports to a supervisor. The Help Desk Support Assistant works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)

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Help Desk
  • Kamakaze Tickets LLC
  • Clifton, NJ FULL_TIME
  • Our team needs additional members to join our family.

    Currently, we are looking for hires to join our communications and fulfillment dept.

    The job entails making sure our orders are successfully handled in a timely fashion by means of uploading, shipping and communicating with our exchanges that we do business with.

    This is a full time 40 hours a week job. Note that Saturday is required. We do pay for training and training usually takes 4-6 weeks. There is a 6 month probationary period after hire. 18 paid days-off a year once prohibition period ends. Paid days-off renew 12 months after probationary period ends.

    Shift schedule is 2pm-10pm; Saturdays required. The shift days are Tuesday, Wednesday, Thursday, Friday, and Saturday.

    No previous experience in the field is required.

    Responsibilities include but not limited to;

    • Answering and making phone calls
    • Minor data entry
    • Buying and listing inventory
    • Managing deliveries and shipping out inventory
    • Reporting to the team leaders and communicating with team members
    • Must be able to keep up in fast paced environment
    • Must have understanding of computer applications and web browsers
    • Must be able to work well with others
    • Must be able to communicate over phone
    • Must be able to compose a professional, well written email
    • Must be able to prioritize efficiently
    • Must be computer literate on windows

    Please respond with your email on your resume as well as days/hours that work for an in person interview.

    If you do not plan on showing up for the interview please do not apply for this job, we will not give a second opportunity to show up for an interview.

    Job Type: Full-time

    Pay: From $20.00 per hour

    Benefits:

    • Health insurance
    • Paid time off

    Schedule:

    • 8 hour shift
    • Evening shift
    • Every weekend

    Education:

    • Associate (Preferred)

    Work Location: In person

  • 23 Days Ago

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Help Desk Specialist
  • DSA Inc.
  • Wharton, NJ FULL_TIME
  • DSA is seeking a highly qualified Help Desk Specialist with an active secret clearance to join our team at Picatinny Arsenal, NJ. Required Qualifications Experience providing Help Desk/Support with SA...
  • 17 Days Ago

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Direct Support Professional that DRIVES own car- Urgent Hire
  • Help At Home Services, LLC
  • Wayne, NJ PART_TIME,FULL_TIME
  • Help at Home Services, LLC looking for a caring Female Direct Support Professional for a client in Wayne. Requirements: At least 18 years of age Must have reliable transportation and clean driving rec...
  • 15 Days Ago

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IT Help Desk Specialist I
  • Leader Communications Inc
  • Wharton, NJ FULL_TIME
  • Position SummaryThe IT Help Desk Specialist I will provide support for comprehensive, integrated, end-to-end IT services that include desktop, software, and peripheral support. Individuals must be abl...
  • 30 Days Ago

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Front Desk/Medical Assistant
  • Medirite Corporation
  • Clifton, NJ FULL_TIME,PART_TIME
  • Urgent Hiring Busy CARDIOLOGY and OB/GYN Practice in Clifton, NJOpen minded, Energetic and can work around 28 -30 hrs. / Week,BUSY office seeking qualified, hardworking individual. Experienced Candida...
  • 9 Days Ago

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Front Desk Administrative Assistant
  • Denville Medical and Sports Rehab Center
  • Denville, NJ FULL_TIME,PART_TIME
  • Ideal Candidate will be possess the following traits.....Compassion, Caring, Ability to Multi-Task, and greet patients on phone and in person with a smile.Job Duties will Include: Answering Phones Sch...
  • 6 Days Ago

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0 Help Desk Support Assistant jobs found in Passaic, NJ area

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IT Support Technician
  • Amentum
  • New York, NY
  • Amentum is seeking **IT Support Technicians** to support our DHS customer at their regional CONUS and OCONUS facilities....
  • 4/18/2024 12:00:00 AM

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Front Desk/ Patient Services Coordinator
  • Reproductive Medicine Associates of New Jersey
  • West Orange, NJ
  • ** Front Desk/ Patient Services Coordinator** **Job Category****:** None **Requisition Number****:** FRONT002047 Showing...
  • 4/18/2024 12:00:00 AM

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Daymaker/Customer Service Representative *NEW*
  • Phillip Jeffries Ltd
  • Fairfield, NJ
  • **Daymaker/Customer Service Representative** Customer Happiness Agency Fairfield, New Jersey Minimum Experience **Experi...
  • 4/18/2024 12:00:00 AM

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Desktop Support (on site)
  • Momentum Resource Solutions
  • New York, NY
  • Job Description Job Description Responsibilities: Providing exceptional IT Services to employees Installing and supporti...
  • 4/17/2024 12:00:00 AM

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Remote Senior SAP SD Urgent
  • tekHouse
  • New York, NY
  • 12month Plus contract Must be USC 1099 or Corp to Corp Primary Job Duties: Provide SD expertise to confirm/develop busin...
  • 4/16/2024 12:00:00 AM

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Desktop Support
  • Momentum Resource Solutions
  • New York, NY
  • Job Description Job Description Responsibilities: Providing exceptional IT Services to employees Installing and supporti...
  • 4/16/2024 12:00:00 AM

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Customer Service Advisor
  • Sunbelt Rentals Limited
  • Newark, NJ
  • **Customer Service Advisor** **Customer Service Advisor** *Location* Newark *Business Area* Plant & Tools *Advertising S...
  • 4/16/2024 12:00:00 AM

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Desktop Support (Remote to start) - Weekend Overnight Shift
  • Momentum Resource Solutions
  • New York, NY
  • Job Description Job Description Responsibilities: Providing exceptional IT Services to employees Installing and supporti...
  • 4/14/2024 12:00:00 AM

According to the United States Census Bureau, the city had a total area of 3.244 square miles (8.401 km2), including 3.146 square miles (8.149 km2) of land and 0.098 square miles (0.253 km2) of water (3.01%). Unincorporated communities, localities and place names located partially or completely within the city include Davis Bridge and Pleasant Plains. Passaic's only land border is with neighboring Clifton, which borders Passaic to the north, south, and west. The Passaic River forms the eastern border of Passaic. Four additional neighboring towns in Bergen County immediately across the river fr...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Help Desk Support Assistant jobs
$52,308 to $64,399
Passaic, New Jersey area prices
were up 1.5% from a year ago

Help Desk Support Assistant in Fort Smith, AR
Provide direct technical assistance to projects in a bid to help them reach their objectives.
December 04, 2019
Help Desk Support Assistant in Sioux City, IA
Respond to calls for technical support through telephones, emails or in person.
January 19, 2020
Help Desk Support Assistant in Champaign, IL
Under the guidance of senior Telecommunications Analyst and the IT Help Desk staff, provide in-depth, effective, and timely technical assistance to NDSU students, staff and faculty for services offered by Telecommunications and Emergency Technologies and Help Desk.
February 19, 2020