Help Desk Support Assistant jobs in Petaluma, CA

LGC Genomics locations Petaluma and Novato, CA, as well as our sister site in Denmark, represent a focused, collaborative culture of producing mission-critical genomics components, primarily oligonucleotides and supporting reagents, for our diverse customer base. We believe in Science for a Safer World and have embodied our mission by supporting first responders during the COVID-19 pandemic where our Biosearch Technologies portfolio has been and continues to be enabling millions of PCR tests worldwide. We are currently seeking candidates who are up for the challenge of operating in a high-growth, purpose-driven organization.

The Production Support Laboratory Assistant will perform tasks associated with supporting the manufacture of modified oligonucleotides in a high-paced environment. A Production Support Laboratory Assistant can be called on to work in any production support shift in the Oligo & Chemical Productions observing ISO 9001 & 13485 regulations as well as GMP practices.

Roles and Responsibilities

• Performs all assigned job functions per documented procedures as directed by a supervisor.
• Responsible for the restocking of consumables throughout multiple areas.
• Responsible for the disposal of hazardous waste throughout multiple areas.
• Responsible for the cleaning of glassware and other laboratory equipment & spaces.
• Responsible for the archiving of small scale processed oligos.
• Performs monthly, quarterly & semi-annual preventative maintenance on Liquid Handling instruments.
• Preparing instruments to be used in daily production. (Such as: Instrument flushes & calibrations, water carboy filling, refilling bottled reagents, autoclaving)
• Ability to communicate and coordinate with colleagues and cross-functional teams, including EHS, Facilities, Procurement, Production, Material Handling, and Operations
• Stocking inventory to their assigned locations using manual and barcode scanning methods.
• Utilization of inventory tracking systems and reviewing levels of supplies
• Other duties as directed by the departmental supervisor, manager, or director.
• Able to follow all documented procedures.
• Able to effectively assist in the training of the new employees for all duties required of a Production Support Lab Assistant.
• Able to effectively manage multiple priorities and adapt to change

Education/Experience/Licenses/Certifications

• High School Diploma required or equivalent with 2 years of work experience.
• Self-motivated with the ability to function as a team player.
• Must possess the ability to manage time effectively.
• Must possess the ability to follow detailed directions without difficulty.
• Must be able to work without close supervision.
• Able to multi-task work in a fast-paced environment.
• High attention to detail.
• Ability to add, subtract, multiply, and divide all units of measure, using whole numbers, common fractions, and decimals.
• Microsoft Office, Outlook, Word, and Excel.

What we offer (US based-employees):

• Competitive compensation with strong bonus program
• Comprehensive medical, dental, and vision benefits for employees and dependents
• FSA/HSA Pre-tax savings plans for health care, childcare, and elder care
• Deductible Buffer Insurance and Critical Illness Insurance
• 401(k) retirement plan with matching employer contribution
• Company-paid short- and long- term disability, life insurance, and employee assistance program
• Flexible work options
• Pet Insurance for our furry friends
• Enhanced Parental leave of 8 additional weeks
• PTO that begins immediately
• Town Hall monthly meeting onsite/virtual, Cheer program where employees are recognized for outstanding work, Company wide social events, frequent catered lunches and much more!

The typical pay range for this role is:

Minimum: $ 21.00/Hourly

Maximum: $ 33.05/Hourly

This range represents the low and high end of the anticipated salary range for the California -based position. The actual base salary will depend on several factors such as: experience, skills, and location.