Help Desk Support Assistant jobs in Rock Hill, SC

Job Overview:
We are on the lookout for a skilled and organized Dental Receptionist to become an integral part of our team. As a Dental Receptionist, you'll play a pivotal role in delivering exceptional customer service, efficiently managing patient appointments, and ensuring the accuracy of dental records. The ideal candidate will possess a robust background in dental assisting along with a solid understanding of medical terminology and documentation.

Responsibilities:

• Manage patient scheduling, appointment confirmations, and follow-up communications to optimize patient flow and elevate satisfaction levels.
• Handle patient inquiries, registration, insurance verification, and billing processes with meticulous attention to detail.
• Provide invaluable assistance to dental providers during procedures, including preparing treatment rooms, sterilizing instruments, and offering chairside support as required.
• Uphold electronic health records (EHR) standards, ensuring strict compliance with HIPAA regulations and privacy protocols.
• Foster collaboration with other dental team members to streamline treatment planning, financial arrangements, and insurance claims processing.
• Contribute to administrative tasks such as inventory management, equipment maintenance, and overall office organization.

Qualifications:

• High school diploma or equivalent; additional certification in dental assisting is advantageous.
• Demonstrated experience as a Dental Receptionist or Dental Assistant.
• Proficiency in medical terminology and familiarity with dental procedures.
• Competent in utilizing dental software for appointment scheduling and record maintenance.
• Exceptional communication skills, both verbal and written.
• Outstanding customer service aptitude, including the ability to handle challenging situations professionally.

Equal Opportunity Employer:
Sanders Dental Studio is deeply committed to fostering diversity, inclusion, and equity within our workplace. We warmly encourage qualified individuals from all backgrounds to apply.

Join Our Team:
Come aboard and help us deliver outstanding dental care and service to our valued patients!

Job Types: Full-time, Part-time

Pay: $17.38 - $24.11 per hour

Schedule:

• 3x12
• Extended hours
• Weekends as needed

Experience:

• Dental assisting: 1 year (Preferred)

License/Certification:

• X-Ray Certification (Preferred)

Ability to Commute:

• Fort Mill, SC 29708 (Required)

Work Location: In person