Help Desk Support jobs in the United States

Help Desk Support responds to end-user phone, email, or chat requests for support to resolve basic computer, application, system, device, access, or performance issues. Utilizes product information or solution database to research, troubleshoot, and deliver solutions. Being a Help Desk Support advises users on the methods, steps, and actions to resolve and avoid future issues and provides documentation as needed. Documents incidents using help desk systems or tools. Additionally, Help Desk Support escalates problems to appropriate levels or teams to achieve issue resolution. May support installs or upgrades of software or devices, set up user profiles, or re-set passwords. Fulfills all service level standards for response time and quality. May require an associate degree or equivalent. Typically reports to a supervisor. The Help Desk Support works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Help Desk Support typically requires 1-3 years of related experience, or may need 0 years of experience with additional specialized training and/or certification. (Copyright 2022 Salary.com)

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IT Helpdesk Technician
  • CyberCoders
  • Union City, CA
  • Provide Tier 1 and Tier 2 technical support and services for end users Provide support with ... desk and working on a computer. "Must be able to lift up to 20 pounds at times. So, if you are a ...
  • 22 hours ago

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IT Service Desk Support
  • Varite Inc
  • Novato, CA
  • Job Title IT Service Desk Relevant Experience (in Yrs) 2 or 3 years of Helpdesk or Service Desk exp ... Escalate unresolved calls to the infrastructure support team and maintain end to end ownership of ...
  • 22 hours ago

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IT Service Desk Technician
  • MacDonald-Miller Facility Solutions
  • Seattle, WA
  • Help with incident support and resolution * Computer imaging * Setup, and deployment * Company network account management * Inventory tracking * IT customer service The Service Desk Technician role ...
  • 23 hours ago

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Help Desk Coordinator
  • Foster Garvey PC
  • Seattle, WA
  • Duties include: -- Perform problem resolution from Help Desk tickets, emails, and telephone calls ... Available for after hours support by the week (rotating schedule) for which you are compensated
  • yesterday

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Service Desk Analyst - Remote (West Coast)
  • Oldcastle
  • Seattle, WA
  • If you're an experienced Customer Support Expert that sees beyond the "ticket", we're in the market ... Someone who can apply the same care and urgency we use in making our products toward helping people ...
  • 2 days ago

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Customer Support/Help Desk Management
  • Volt
  • Mountain View, CA
  • Our client has an exciting Customer Support/Help Desk Management direct hire opportunity available. This is an onsite position located in Mountain View, California. Position Summary: The Help Desk ...
  • 5 days ago

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Information Technology - Support Specialist
  • Haws
  • Sparks, NV
  • Answers and resolves help desk tickets in an efficient and scalable manner. Ensures the security ... Supports business tools and relationships such as cellular, VoIP, and VPN providers * Maintains ...
  • 5 days ago

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Help Desk Specialist
  • DeVine Consulting, Inc.
  • Monterey, CA
  • This position will be supporting a government customer, hence only US Citizens may apply. The Help Desk Specialist will join DeVine, and collaborate with our government customer. If you have the ...
  • 6 days ago

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IT Help Desk Analyst (Temp)
  • Global Help Desk Services, Inc.
  • Rocky Hill, CT TEMPORARY
  • IT Help Desk Analyst (TEMP - In Office) Positions: Four (4) IT Help Desk Analyst (Temporary ~11/1/22-1/31/23). This is a...
  • 5 Days Ago

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IT Help Desk Analyst (TEMP)
  • Global Help Desk Services, Inc.
  • Rocky Hill, CT FULL_TIME
  • IT Help Desk Analyst (TEMP - In Office) Positions: Three (3) IT Help Desk Analyst (Temporary ~9/6/22-12/16/22). This is ...
  • 13 Days Ago

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IT Help Desk Analyst (Temp)
  • Global Help Desk Services, Inc.
  • Rocky Hill, CT TEMPORARY
  • IT Help Desk Analyst (TEMP - In Office)Positions: Four (4) IT Help Desk Analyst (Temporary ~11/1/22-1/31/23). This is a ...
  • 5 Days Ago

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IT Help Desk Analyst (TEMP)
  • Global Help Desk Services, Inc.
  • Rocky Hill, CT FULL_TIME
  • IT Help Desk Analyst (TEMP - In Office) Positions: Three (3) IT Help Desk Analyst (Temporary ~9/6/22-12/16/22). This is ...
  • 13 Days Ago

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IT Help Desk Manager
  • COMMUNITY SUPPORT SERVICES INC
  • Gaithersburg, MD FULL_TIME
  • COVID-19 considerations: To keep all employees and the individuals supported safe, PPE and training on the use of PPE is...
  • 1 Day Ago

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IT Help Desk Technician
  • Victor Community Support Services
  • Chico, CA FULL_TIME
  • Salary Range- $26-$28 Hourly JOB SUMMARY Under the direct supervision of the IT Help Desk Manager, the IT Help Desk Tech...
  • 6 Days Ago

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Help Desk Specialist
  • MyPath Support Services
  • Oconomowoc, WI FULL_TIME
  • Overview MyPath and its Operating Companies provide specialized services and dignified care for children, adolescents an...
  • 12 Days Ago

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Help Desk Technician
  • Support Services Group
  • Waco, TX FULL_TIME
  • Job description This role is responsible for taking initial technical support calls, email, or ticket inquiries and trou...
  • 16 Days Ago

Income Estimation for Help Desk Support jobs
$50,911 to $64,199