Help Desk Support jobs in Madison, WI

Help Desk Support provides support to end users for computer, application, system, device, access and hardware issues. Identifies, researches and resolves technical problems of moderate complexity. Being a Help Desk Support responds to telephone, email and on line requests for technical support. Documents, tracks, and monitors the problem using applicable systems and tools. Additionally, Help Desk Support may coordinate with other teams or departments to resolve user problems. May require an associate degree or its equivalent. Typically reports to a supervisor or manager. The Help Desk Support gains or has attained full proficiency in a specific area of discipline. Works under moderate supervision. To be a Help Desk Support typically requires 1-3 years of related experience. (Copyright 2020


12 Help Desk Support jobs found in Madison, WI area

Backend Developer
  • Beacon Hill Staffing Group, LLC
  • Dane, WI
  • Will provide second level application support for any help desk tickets that cannot be answered by the help desk team. Write code and debug software applications. Write IT test plans and execute ...
  • yesterday

IT Help Desk Technician
  • Royle Printing
  • Sun Prairie, WI
  • Under the direction of the IT Manager, this position provides end user support for hardware ... help desk incident reports. 5. Assists users and provides support for personal computers ...
  • 2 days ago

Front Desk Receptionist
  • Avallon & Associates LLC
  • Village of DeForest, WI
  • Our dedicated team of professional accountants help our clients reach their financial goals by ... support (faxing, copying, ordering supplies, emailing) Computer proficient is a must, along with a ...
  • 3 days ago

Help Desk Technician - Level 2
  • Express Employment Professionals
  • Waunakee, WI
  • This position is responsible for providing Help Desk and Desktop Support for all Northern and Southern American facilities. Must have the ability to not only troubleshoot, but be able to fix end user ...
  • 4 days ago

IT Support Specialist
  • CFS - Technology
  • Madison, WI
  • You will be managing Windows desktop workstations, helping troubleshoot system errors, and working to solve problems.. Job Responsibilities As an IT Support Specialist you will play an integral part ...
  • 5 days ago

Project Manager - Low Voltage
  • KU Consulting
  • Madison, WI
  • Help desk troubleshooting experience * Proficient in Microsoft Office applications & general PC ... Work with technicians onsite for check in, check out, and technical support. * Update and Maintain ...
  • 5 days ago

Desktop Support II
  • V-Soft Consulting
  • Madison, WI
  • This position receives escalated level support issues from an internal Service Desk. * The ... V-Soft is a trusted partner with experience across diverse technology stacks to help business get ...
  • 6 days ago

IT Desktop Support Technician Level 2 - Madison, WI
  • Hemmersbach
  • Madison, WI
  • Previous experience as a help desk technician, computer technician, or IT support in a customer oriented environment. * Knowledge of ticketing system or equivalent * Qualified to support MAC and PC
  • 6 days ago

Madison is located in the center of Dane County in south-central Wisconsin, 77 miles (124 km) west of Milwaukee and 122 miles (196 km) northwest of Chicago. The city completely surrounds the smaller Town of Madison, the City of Monona, and the villages of Maple Bluff and Shorewood Hills. Madison shares borders with its largest suburb, Sun Prairie, and three other suburbs, Middleton, McFarland, and Fitchburg. Other suburbs include the city of Verona and the villages of Cottage Grove, DeForest, and Waunakee as well as Mount Horeb, Oregon, Stoughton, and Cross Plains among others. According to th...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Help Desk Support jobs
$47,260 to $60,318
Madison, Wisconsin area prices
were up 1.3% from a year ago

Help Desk Support in Aberdeen Proving Ground, MD
Provide Tier I support per request from tier I/II service desk.
February 13, 2020
Investigate and troubleshoot issues.
April 30, 2020
Help Desk Support in Adelphi, MD
Active DoD Secret Clearance with ability to upgrade to Top Secret.
March 27, 2020