Help Desk Support Specialist jobs in Aurora, CO

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LU Help Desk Support
  • FOCUSED HR SOLUTIONS LLC
  • Denver, CO FULL_TIME
  •  

    100% on-site in Denver,CO

    Work Address
    201 E Colfax Ave   Denver,  Colorado    80203

     


     


    Our direct client has an opening for a  Help Desk Support III  ID24-DSU-HP01


     


     


    This position is up to 12 months with the option of extension, and the client is in Denver, CO


     



      If you are interested, please send us your rate and resume.  


     


     


     


    4.1.         Provide email and phone support for data respondents throughout the year.


     


    4.2.         Utilize the existing documentation to assist with the overall collection process.


     


    4.3.         Track, research and respond to questions from data respondents.  Questions may range from basic system access and functionality questions to highly technical and nuanced questions. 


     


    4.4.         The person in this position will collaborate with and serve as a collection liaison between the CDE Data Services Unit and the LEAs.  Regular communication with the Data Services Unit team is critical to the success of this work.


     


    4.5.       Understand the Data Pipeline technical and non-technical processes and assist LEA and CDE personnel to perform the tasks required to send data to CDE. 


     


    4.6.       Pull and/or view collection data as needed using SQL and/or Toad to validate accuracy or resolve issues.


     


    4.7.       Attend, participate and present in a weekly Town Hall meeting to provide information and training as well as answering LEA personnel questions.


     


    4.8.       Investigate and solve reported issues.


     


    4.9.       Prepare documentation for CDE and LEA staff for new processes or revisions of existing processes.


     


    4.10.    Create tickets and track issues until resolution.


     


    4.11.    Attend and participate in team and client meetings. 


     


    4.12.    Manage multiple tasks/activities simultaneously, switch priorities as needed.


     


    4.13.    Maintain a schedule of tasks and meet deadlines.


     


    4.14.    Communicate equally well with all levels. e.g., executive, administrators, educators, and technical personnel.


     


    4.15.    The person in this position must be able to work both autonomously and as part of a team.


     


    4.16.    Other duties as assigned.  Other Duties that facilitate or enhance the work required by the Data Services Unit.


     


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  • Just Posted

F
Help Desk Support
  • Fennemore Craig
  • Denver, CO FULL_TIME
  • HELP DESK SUPPORT FOR MORE THAN 138 YEARS, WE HAVE BEEN A POWERFUL, INNOVATIVE FULL-SERVICE LAW FIRM HELPING TO BUILD THE AMERICAN WEST. Fennemore isn’t your average law firm. With 17 offices in 5 sta...
  • 4 Days Ago

A
Help Desk Support Engineer
  • All Copy Products
  • Denver, CO FULL_TIME
  • Help Desk Support Engineer Due to expansion we are currently seeking a Help Desk Support Engineer. You will be responsible for answering customer calls and emails, preparing and monitoring service tic...
  • 4 Days Ago

F
IT Help Desk Support
  • Flexential
  • Denver, CO FULL_TIME
  • Job DetailsPay Rate TypeJob Description:Responsible for the initial analysis, and classification of customer cases, as well as following troubleshooting documentation to quickly assess the customer si...
  • 4 Days Ago

T
Help Desk Support I
  • Tri-Force Consulting Services
  • Golden, CO FULL_TIME
  • Job Information Industry Technology Work Experience 5 years Salary $150000 budget 7 month contract City Golden State/Province Colorado Country United States Zip/Postal Code 80401 Job Description Title...
  • 1 Month Ago

I
Help Desk Support I
  • Intellibee
  • Golden, CO FULL_TIME
  • The purpose of this Help Desk position is to provide a proactive response and resolution to any problems or incidents discovered while monitoring the ITS fiber network, roadside devices and software a...
  • 1 Month Ago

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0 Help Desk Support Specialist jobs found in Aurora, CO area

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Tier 2 System Admin, TS/SCI/with Polygraph
  • General Dynamics Information Technology
  • Aurora, CO
  • Systems Administrator Advisor Transform technology into opportunity as a Systems Administrator Advisor with GDIT. A care...
  • 4/18/2024 12:00:00 AM

H
Help Desk Support Specialist
  • Hanker Systems
  • Golden, CO
  • Job Description Job Description Job Description: · Job Title: - Help Desk Support I · Location: - Golden, Colorado 80401...
  • 4/18/2024 12:00:00 AM

J
Global Head of Investments Trading and Compliance Technology
  • Janus Henderson Investors
  • Denver, CO
  • Why work for us? A career at Janus Henderson is more than a job, its about investing in a brighter future together. Our ...
  • 4/18/2024 12:00:00 AM

L
Journeyman Network Support Specialist
  • Leader Communications Inc
  • Denver, CO
  • Job Description Job Description Sign-On Bonus available - Up to $1000K. Position Summary The Journeyman Computer Network...
  • 4/18/2024 12:00:00 AM

G
IT Support Specialist
  • Guarantee Electrical Co
  • Denver, CO
  • ***Partner. Energize. Deliver.*** Join our Colorado team as an IT Support Specialist and become an employee of a nationa...
  • 4/17/2024 12:00:00 AM

M
IT Support Specialist
  • Myr Group Inc
  • Denver, CO
  • Location: Location: IT Support Specialist in Denver, CO at MYR Group Inc. **Location:** **Experience:** Not Specified **...
  • 4/17/2024 12:00:00 AM

G
Hardware Technician, TS/SCI with Polygraph
  • General Dynamics Information Technology
  • Aurora, CO
  • Key Responsibilities: The person in this position will perform numerous functions to include the handling, installation,...
  • 4/15/2024 12:00:00 AM

O
IT Support Specialist
  • Open Systems Technologies
  • Denver, CO
  • IT/Help Desk Support $20-25/HR Based on Experience (40 Hours a Week) Denver, CO 80209 POSITION PURPOSE: Systems Technici...
  • 4/14/2024 12:00:00 AM

Aurora (/əˈroʊrə/, /əˈrɔːrə/) is a Home Rule Municipality in the U.S. state of Colorado, spanning Arapahoe and Adams counties, with the extreme southeastern portion of the city extending into Douglas County. Aurora is one of the principal cities of the Denver-Aurora-Lakewood, CO Metropolitan Statistical Area (Metro Denver). The city's population was 325,078 in the 2010 census, which made it the third most populous city in the state of Colorado and the 54th most populous city in the United States. The Denver-Aurora-Lakewood, CO Metropolitan Statistical Area had an estimated population of 2,645,...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Help Desk Support Specialist jobs
$38,243 to $51,053
Aurora, Colorado area prices
were up 0.4% from a year ago

Help Desk Support Specialist in Jasper, AL
Demonstrates professional verbal and written communication skills, able to speak with authority and can provide accurate and detailed written reports and documentation.
March 09, 2023
Help Desk Support Specialist
Follows set policies and procedures when assisting clients to ensure proper handling of requests as identified in the Service Level Agreements (SLAs).
November 05, 2022
Install, build, support, maintain, and diagnose hardware, software and network components needed to support academic and administrative desktop computers, as directed.
December 11, 2022
Support of regional offices for MVB Financial equipment including network devices, computers and peripherals, IP camera systems, mobile devices, and any MVB owned technology at the direction of the IT Support Manager.
February 14, 2023
Assists with administrative matters, programs, activities, and operations in the Information Technology Division including but not limited to the preparation of expenditure requests for purchase of office supplies, equipment, maintenance renewals, and other purchases and services.
March 14, 2023
Documents daily activities, system updates, communication system status to on-coming staff for shift change and develop policies and procedure affecting Help Desk Support Service Staff for after-hours and weekends.
May 16, 2023