Help Desk Support Specialist jobs in Bakersfield, CA

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SUD Peer Support Specialist
  • Pathways Health and Community Support, LLC.
  • Tehachapi, CA FULL_TIME
  • Description



    Peer Specialist – Job Description


    Welcome to Pathways of California’s career website! If you are passionate about helping others and enthusiastic about your future, we want you to join our team!

    Our company is known for an unwavering commitment to exceptional value and recovery-focused, quality care. We are experts in the field of behavioral health care, providing cutting-edge mental health and substance use community-based services and offer a dynamic employment experience! Pathways offers competitive salaries and benefits, comprehensive on-boarding and job training, a supportive learning environment, ongoing education in the use of evidence-based, promising practices and much more! We have over 30 outpatient behavioral health locations nestled throughout our communities located in Kern County, Los Angeles County, Orange County, and San Diego County.


    Pathways is seeking an innovative and purpose driven individual to join our team as a Full-Time Peer Specialist.


    Essential Duties/Responsibilities

    • Carry out duties as a member of the team, under the direction of the Program Manager. Specific job responsibilities will vary
      depending on education and experience.
    • Use of personal vehicle is required. May be asked to attend outreach events.
    • Perform navigation and linkage for callers, problem solve options, provide follow up, as well as offer encouragement.
    • Support and communicate with callers timely to answer questions, while making a difference in our Call Center/Caller
      Relationships. Answer calls immediately and provide profesional/supportive support while prividing referrals/ linkages
    • Provide practical help and mentoring, advocacy, coordination, individualized support, problem solving and direct assistance
      to help callers obrtain the necessary services.
    • Develop effective working relationships with agencies and organizations to advocate for First Responders.
    • Document all activities as required.
    • Maintain and ensures HIPAA, ethical standards and professional boundaries with all staff and clients.
    • Other duties assigned or necessary to support the program and/or the company.

    Recovery Requirements

    • Provide the best customer care possible.
    • Identify and build upon the strenghts of clients, coworkers, and the communities we serve.
    • Support clients’ steps towards Recovery and Wellness.
    • Create an organizational culture that respects and celebrates the diversity of our clients.
    • Value learning as an ongoing process that enables us to better service our consumers and establishes our leadership in the
      industry.
    • Research and utilize our industry’s best practices and analyze our own servies to ensure the best possible outcomes.
    • Provide outreach and develop relationships with community partners• Works under direct supervision from the Program Manager.

    Education/Licensing Requirements

    Education and/or Experience

    • High school diploma or general education degree (GED) required with computer or business courses.
    • Bachelor’s degree preferred but not required.
    • Lived experience as a first responder or has family members as a first responder. Preferred history of being a consumer of
      mental health and/or substance use services.
      Certificates, Licenses, Registrations
    • Proof of: valid California driver’s license and auto insurance, as well as proof of education are required. Prior behavioral health experience preferred.

    Knowledge, Skills and Experience

    • Knowledge of ways to encourage First Responder community to accept opportunities for assistance with community
      providers to explore and regain strengths, skills, and/or talents that may be inherent in individual consumers and to become
      more social, through community events and outings, as well as within the program’s internal activities.
    • Skills to provide essential expertise and consultation to the First Responder community, to promote a culture in which each
      callers’ preferences are recognized, understood, respected
    • Knowledge of community resources and connections and experience working with peers.
    • Excellent organizational skills, interpersonal skills, and communication skills are a must.
    • Basic-Intermediate computer skills.
    • Ability to effectively prioritize and manage time.
    • Ability to develop and maintain strong working and professional relationships with a wide range of community agencies and
      organizations.
    • Knowledge of how to obtain and record accurate information for case documentation and other reports.
    • Knowledge of the needs and difficulties faced by consumers
    • Possess effective oral and written communication skills.
    • Ability to communicate the First Responder experience and perspective at all levels within the mental health system and the
      community.

    Physical Requirements

    • Primarily Remote Position. May be called to work from an office or attend required in-office staff meetings based on need.
      Requires extensive sitting with periodic standing and walking.
    • May be required to lift and/or move up to 20 pounds.
    • Requires significant use of computer, tablet, phone and/or general office equipment.
    • Needs adequate visual acuity, ability to grasp and handle objects.
    • Needs ability to communicate effectively through reading, writing, and speaking in person or on telephone.
    • Will require outreach, engagement, training and education to groups of First Responder organizations
    • Will use personal car or vehicle as required for travel and/ or transportation.
    • May travel for meetings, training, etc. as needed.
    • *NOW OFFERING DAILY PAY TO OUR EMPLOYEES*

    • Competitive salaries & benefits
      • Paid Vacation Days (1st year 12 days; increases with tenure)
      • Paid Sick Days (Accrual per pay period)
      • 9 Paid Holidays (including Day after Thanksgiving)
      • Medical, Dental, Vision including a Health Savings Account or FSA
      • Health, Dependent and Transportation Flexible Spending Accounts
      • Basic and Optional Life Insurance for Employee, Spouse and/or Dependents
      • 401K
      Perks @ Pathways (student loan refinancing, pet insurance, Verizon wireless discount, movie, hotel, concert and sporting event discounts)
    • If you're #readytowork PATHWAYS CA is #readytohire!
    • Not the job you’re looking for?
    • Pathways has a variety of positions in various locations; please go to www.pathwaysofcalifornia.com
    • Pathways is an equal opportunity employer with a commitment to diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability, veteran status or any other protected characteristic.

  • Just Posted

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Mental Health Peer Support Specialist
  • Pathways Health and Community Support, LLC.
  • Tehachapi, CA FULL_TIME
  • Description Peer Specialist – Job Description Welcome to Pathways of California’s career website! If you are passionate about helping others and enthusiastic about your future, we want you to join our...
  • Just Posted

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IT Help Desk Technician Apprenticeship
  • OpenClassrooms
  • Bakersfield, CA FULL_TIME
  • Position SummaryThe IT Help Desk Technician Apprenticeship is an earn-and-learn opportunity within an organization geared toward building upon the foundations of a career as an IT Help Desk Technician...
  • 9 Days Ago

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Level I Technician - Help Desk
  • American Office Solutions LLC
  • Bakersfield, CA FULL_TIME
  • Overview American Office Solutions is looking for a smart and motivated Level 1 IT Consultant, that loves to learn and share what they know. In this role, you need to be good at and really enjoy inter...
  • 27 Days Ago

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Peer Specialist
  • Pathways Health and Community Support, LLC
  • Bakersfield, CA FULL_TIME
  • Description Position at College Community Services Welcome to Pathways of California’s career website! If you are passionate about helping others and enthusiastic about your future, we want you to joi...
  • 18 Days Ago

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Fiscal Support Specialist - Bilingual
  • Kern County
  • Depending on Assignment, CA FULL_TIME
  • This is a continuous recruitment and may close at any time without notice. EXAMINATION SCHEDULE: Qualified candidates will be notified of the testing date five days prior to the examination.Examinatio...
  • 2 Days Ago

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0 Help Desk Support Specialist jobs found in Bakersfield, CA area

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Geographic Information Systems Technician
  • McCormick Biological Inc.
  • Bakersfield, CA
  • McCormick Biological, Inc. (MBI) is a biological consulting firm based in Bakersfield, CA, which specializes in biologic...
  • 3/28/2024 12:00:00 AM

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System Systems Analyst- Warehouse
  • Bolthouse Farms
  • Bakersfield, CA
  • THE ROLE: This position will report to the: Sr. Manager - Warehouse Shipping Travel Requirement: None FLSA Status: Exemp...
  • 3/28/2024 12:00:00 AM

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Internal Revenue Agent (Compliance Automation Specialist - Examiner) 12 MONTH ROSTER (Amended)
  • Department Of The Treasury
  • Bakersfield, CA
  • Duties WHAT IS THE SMALL BUSINESS/SELF EMPLOYED (SBSE) DIVISION? A description of the business units can be found at: ht...
  • 3/28/2024 12:00:00 AM

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Technical Support Specialist
  • AppleOne Employment Services
  • Bakersfield, CA
  • ***Not a Remote Position*** Job Description: • Assist internal and external customers by troubleshooting in-house softwa...
  • 3/28/2024 12:00:00 AM

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System Integrator
  • Eramosa International Inc
  • Bakersfield, CA
  • Job Description Job Description Eramosa International, Inc is a specialist firm providing instrumentation & control and ...
  • 3/28/2024 12:00:00 AM

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Internal Revenue Agent (Reviewer - Examiner) 12 MONTH ROSTER - AMENDED
  • Department Of The Treasury
  • Bakersfield, CA
  • Duties WHAT IS THE WHISTLEBLOWER OFFICE (WBO) DIVISION? A description of the business units can be found at: https://www...
  • 3/27/2024 12:00:00 AM

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Business Intelligence Developer III
  • CommonSpirit Health
  • Bakersfield, CA
  • Overview: ***This position is remote. The purpose of Dignity Health Management Services Organization (Dignity Health MSO...
  • 3/25/2024 12:00:00 AM

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Business Intelligence Developer II
  • CommonSpirit Health
  • Bakersfield, CA
  • Overview: ***This position is remote. The purpose of Dignity Health Management Services Organization (Dignity Health MSO...
  • 3/25/2024 12:00:00 AM

Bakersfield is a city in and the county seat of Kern County, California, United States. It covers about 151 sq mi (390 km2) near the southern end of the San Joaquin Valley and the Central Valley region. Bakersfield's population is around 380,000, making it the 9th-most populous city in California and the 52nd-most populous city in the nation. The Bakersfield–Delano Metropolitan Statistical Area, which includes all of Kern County, had a 2010 census population of 839,631, making it the 62nd-largest metropolitan area in the United States. The more built-up urban area that includes Bakersfield and...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Help Desk Support Specialist jobs
$40,120 to $53,563
Bakersfield, California area prices
were up 2.5% from a year ago

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