Help Desk Support Specialist jobs in Miami, FL

S
Help Desk Level 2 Support Specialist
  • Scheck Hillel Community School
  • North Miami, FL FULL_TIME
  • A large private school located in the Aventura, Florida area has openings for qualified Help Desk Level 2 Support Specialist.

    We are a nationally recognized college preparatory and community school located in North Miami Beach, Florida. Our well-rounded, rigorous, dual curriculum program serves over 1300 students in PKT through 12th grade. As a Blue Ribbon School of Excellence, we attract and retain a diverse faculty who demonstrate professional excellence with an unwavering commitment to delivering an education of unsurpassed quality, As a community school, we understand that our school isn't just about education, it's about the whole child. 

    The Help Desk Level 2 Support Specialist role is responsible for providing technical assistance in answering questions and resolving computer hardware/software problems in person, via telephone, or utilizing a remote support tool. This includes receiving, prioritizing, documenting, and actively resolving end user requests.  This role will also work closely with internal and external support teams to quickly identify and bring resolution to critical business needs and incidents.

    The IT Help Desk team troubleshoots desktop PCs, laptops, scanners, printers, phones and a variety of commercial and proprietary software in a Windows, VMWare, and Mac OS environment. Including but not limited to creating, tracking, and closing trouble tickets using the help desk ticketing system. The selected candidate must ensure that all support calls, helpdesk tickets, and related procedures adhere to organizational values and guidelines. Other duties may be assigned by supervisor or designee.

    A successful candidate must have strong problem-solving skills, be able to think creatively and see assignments through, be dedicated and have a customer-centric approach, as well as a desire to learn and grow.


    Working knowledge required

    • Windows 10
    • Windows Server 2016 or newer
    • Active Directory
    • Office365
    • Excel
    • Networking and TCP/IP
    • Mac OSX Catalina and newer
    • Printers
    • SmartBoards
    • Chromebooks
    • Mosyle or other MDM

    Working Knowledge preferred

    • Linux
    • VMware
    • Python
    • PowerShell

    Preferred Certifications

    • Google IT Support Certification
    • Apple Certified Support Professional
    • Network
    • Security

    This onsite full time position includes a comprehensive compensation package with competitive salary, benefits, generous paid time off and holiday schedule, professional development, opportunity for growth, free lunch, and more. Visit our website at www.ehillel.org for more information about us.  Scheck Hillel is an equal opportunity employer.

  • 1 Month Ago

A
Help Desk Specialist *Contingent
  • AXSEUM Inc
  • Doral, FL FULL_TIME
  • **This position is contingent upon award**aXseum seeks a Help Desk Specialist for an upcoming contingent project in Doral, FL. Requirements: • Hands-on experience with databases, and user account mana...
  • 1 Day Ago

D
Help Desk Specialist
  • DASI LLC
  • Doral, FL OTHER
  • Job Details Job Location: Corporate Headquarters Miami - Doral, FL Salary Range: Undisclosed Description For nearly 30 years, DASI has been in the business of providing comprehensive aircraft inventor...
  • 7 Days Ago

B
Help Desk Specialist
  • Best Doctors Insurance Services, LLC
  • Miami, FL FULL_TIME
  • POSITION PURPOSE: Service Desk Specialists provide day-to-day support regarding a variety of issues to our internal clients. Expected duties will include supporting our in-house developed applications...
  • 10 Days Ago

R
Help Desk Technician
  • Real Time Technologies, LLC
  • Miami, FL FULL_TIME
  • Get to Know Us BetterRT² offers the most flexible cutting-edge Retail Management Solutions that encompass sales,inventory management, frontline employee management and engagement, payments, businessin...
  • 17 Days Ago

A
IT Help Desk (Junior)
  • All Florida Paper LLC
  • Medley, FL FULL_TIME
  • Description About All Florida PaperAll Florida Paper is a leading privately-held distributor in the United States, which supplies over 8,000 products throughout 25 countries and across 10 key market s...
  • 1 Month Ago

Filters

Clear All

  • Filter Jobs by companies
  • More

0 Help Desk Support Specialist jobs found in Miami, FL area

W
Front-End Specialist FT
  • Winn-Dixie Retail Stores
  • Hialeah, FL
  • Overview: Southeastern Grocers is committed to a culture of belonging and fostering an inclusive environment where we ce...
  • 3/28/2024 12:00:00 AM

H
EHR Support Analyst II
  • HCA
  • Miami, FL
  • Introduction Do you want to join an organization that invests in you as a(an) EHR Support Analyst II? At HCA Florida Ave...
  • 3/28/2024 12:00:00 AM

T
Sr. Director, IT Client Success - UHealth
  • The University of Miami
  • Miami, FL
  • Current Employees: If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click he...
  • 3/28/2024 12:00:00 AM

C
Crew and Travel Operations Systems Product Specialist
  • Carnival Cruise Line
  • Miami, FL
  • **Job Description** The CATO Product Specialist is a digital product expert for the entirety of the CATO applications po...
  • 3/27/2024 12:00:00 AM

A
Helpdesk IT Support Specialist Level II
  • ADS Technology
  • Miami, FL
  • Job Description Job Description Support Specialist Level II is onsite and remote support for multiple client; applying t...
  • 3/27/2024 12:00:00 AM

A
Helpdesk IT Support Specialist
  • ADS Technology
  • Miami, FL
  • Job Description Job Description Support Specialist is onsite and remote support for multiple client; applying time manag...
  • 3/27/2024 12:00:00 AM

B
Senior Software Application Support Specialist
  • Benjamin Douglas
  • Miami, FL
  • My client is a leading company in their field is looking for a Senior Software Application Support Specialist to join th...
  • 3/25/2024 12:00:00 AM

C
Network Engineer
  • Cambridge International Systems Inc
  • Miami, FL
  • When you join the Cambridge team, you are part of a skilled and talented global community that is united by a set of cor...
  • 3/25/2024 12:00:00 AM

Miami, officially the City of Miami, is the cultural, economic and financial center of South Florida. Miami is the seat of Miami-Dade County, the most populous county in Florida. The city covers an area of about 56.6 square miles (147 km2), between the Everglades to the west and Biscayne Bay on the east; with a 2017 estimated population of 463,347, Miami is the sixth most densely populated major city in the United States. The Miami metropolitan area is home to 6.1 million people and the seventh-largest metropolitan area in the nation. Miami's metro area is the second-most populous metropolis i...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Help Desk Support Specialist jobs
$36,356 to $48,537
Miami, Florida area prices
were up 2.9% from a year ago

Help Desk Support Specialist in Jasper, AL
Demonstrates professional verbal and written communication skills, able to speak with authority and can provide accurate and detailed written reports and documentation.
March 09, 2023
Help Desk Support Specialist
Follows set policies and procedures when assisting clients to ensure proper handling of requests as identified in the Service Level Agreements (SLAs).
November 05, 2022
Install, build, support, maintain, and diagnose hardware, software and network components needed to support academic and administrative desktop computers, as directed.
December 11, 2022
Support of regional offices for MVB Financial equipment including network devices, computers and peripherals, IP camera systems, mobile devices, and any MVB owned technology at the direction of the IT Support Manager.
February 14, 2023
Assists with administrative matters, programs, activities, and operations in the Information Technology Division including but not limited to the preparation of expenditure requests for purchase of office supplies, equipment, maintenance renewals, and other purchases and services.
March 14, 2023
Documents daily activities, system updates, communication system status to on-coming staff for shift change and develop policies and procedure affecting Help Desk Support Service Staff for after-hours and weekends.
May 16, 2023