Help Desk Support Specialist jobs in New Britain, CT
Recently Added Help Desk Support Specialist jobs
IT Support/Help Desk Analyst (FT)
- Global Help Desk Services, Inc.
-
Rocky Hill, CT
FULL_TIME
-
Position: IT Help Desk Analyst (IT Support). This is a technical support position.Expected Hours (subject to change):Full-Time Open Position(s): Mon, Thu-Sat 8a-6:30pWho We Are:
We are a growing technical help desk outsourcer that believes in the core values of integrity, honesty, the spirit of excellence and great customer service. Our goal is to have great relationships with our customers and provide service that exceeds today’s best industry standards via phone, web portal, email, and CHAT. We guarantee our service levels to our customers. We believe in treating our employees well because happy employees give great customer service. We promote from within so all managers understand our culture. Employees are treated with respect and shown appreciation through monthly and quarterly awards, and ‘Honor the Analysts’ days.What We’re Looking For:
Mature, honest, IT professionals with great soft skills who value integrity and want to put their IT knowledge and customer service experience to work by servicing our customers with excellence.
This position entails:- Resolving support issues to decrease downtime for customers.
- Providing excellent documentation skills in call-tracking systems.
- Possessing strong troubleshooting skills because half of what we do is non-shrink-wrap-related.
- Maintaining knowledge of industry trends and support best practices including attending training sessions/workshops.
- Working as a team player (communicating well with w/coworkers & managers).
- Enhancing business, verbal, and written skills.
Requirements:- Either previous help desk experience, desktop experience, or network administration experience with at least client-side VPN and Citrix experience.
- Must also type at least 30 WPM.
- Beneficial Certifications: A , NET , MCP, MOUS Certification, HDI's SCA Certification.
- A drug test will be required.
Reports to: Team Lead.Company Benefits:- Vacation and Sick benefits start accruing on 1st day of training.
- Nine paid holidays (with or without Personal days).
- $270 toward employee’s monthly medical premium paid by the company.
- $10K life insurance and Short-term disability paid by the company.
- Dental, Long-term disability, and additional Voluntary Term Life insurance available.
Only those candidates selected for an interview will be contacted. - 8 Days Ago
IT Support / Help Desk Analyst (FT)
- Global Help Desk Services, Inc.
-
Rocky Hill, CT
FULL_TIME
- Position: IT Help Desk Analyst (IT Support). This is a technical support position.Expected Hours (subject to change):Full-Time Open Position(s): 3rd Shift - Sun-Tue 7p-7a; Wed 7p-1a.Who We Are:We are ...
- 22 Days Ago
Bilingual IT Help Desk Analyst
- Global Help Desk Services, Inc.
-
Rocky Hill, CT
FULL_TIME
- Position: Bilingual (Spanish/English) IT Help Desk Analyst (IT Support). This is a technical support position.Expected Hours (subject to change):Full-Time Open Position(s): Sun-Wed 8a-6:30pWho We Are:...
- 14 Days Ago
Bilingual Spanish Help Desk Analyst
- Global Help Desk Services, Inc.
-
Rocky Hill, CT
FULL_TIME
- Position: Bilingual (Spanish/English) IT Help Desk Analyst (IT Support). This is a technical support position.Expected Hours (subject to change):Full-Time Open Position(s): 3rd shift Wed-Sat 11p-9:30a...
- 19 Days Ago
Help Desk Support
- RGBSI
-
Rocky Hill, CT
FULL_TIME
- Job Location: One Henkel Way, Rocky Hill, CT 06067 Position Type: contract( 8 months) with possible extension Pay rate $29/hr on w2 with Benefits Hybrid -With one day in the Rocky Hill office per week...
- 1 Day Ago
Technical Help Desk Support
- RGBSI
-
Rocky Hill, CT
FULL_TIME
- Job Location: One Henkel Way, Rocky Hill, CT 06067 Position Type: contract( 8 months) with possible extension Pay rate $29/hr on w2 with Benefits Hybrid -With one day in the Rocky Hill office per week...
- 1 Day Ago
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0 Help Desk Support Specialist jobs found in New Britain, CT area
Network Technician
- Laz Parking
-
Hartford, CT
- LAZ Parking is one of the largest and fastest growing parking companies in the country. LAZ operates hundreds of thousan...
- 4/18/2024 12:00:00 AM
Help Desk Specialist (26493)
- Dahl Consulting
-
Hartford, CT
- Job Description Job Description Help Desk Specialist Pay Rate: $20-25/hr depending on experience plus benefits Duration:...
- 4/18/2024 12:00:00 AM
Military Engine System Specialist-2nd Shift Remote
- Raytheon Technologies
-
East Hartford, CT
- Date Posted: 2024-04-10 Country: United States of America Location: PW100: East Hartford 400 Main Street, East Hartford,...
- 4/18/2024 12:00:00 AM
Help Desk Support Specialist
- Zobility
-
Rocky Hill, CT
- Job Location: One Henkel Way, Rocky Hill, CT 06067 Position Type: contract( 8 months) with possible extension Pay rate $...
- 4/17/2024 12:00:00 AM
Help Desk Support Specialist (13929) Full Time | Springfield - Springfield, VA chevron_right
- Tucci Learning Solutions, Inc.
-
Springfield, MA
- Help Desk Support Specialist Job Details Level Experienced Job Location Springfield - Springfield, VA Remote Type N/A Po...
- 4/17/2024 12:00:00 AM
Help Desk Support Analyst
- Zobility
-
Rocky Hill, CT
- Job Description Job Description Job Location: One Henkel Way, Rocky Hill, CT 06067 Position Type: contract( 8 months) wi...
- 4/16/2024 12:00:00 AM
Remote SAP Technical Support Specialist
- Insight Global
-
East Hartford, CT
- The Digital Strategy Team for a large aerospace defense company is looking for a SAP Technical Support Specialist to joi...
- 4/16/2024 12:00:00 AM
Network Technician
- LAZ Parking
-
Hartford, CT
- LAZ Parking is one of the largest and fastest growing parking companies in the country. LAZ operates hundreds of thousan...
- 4/14/2024 12:00:00 AM
About New Britain, Connecticut
New Britain is a city in Hartford County, Connecticut, United States. It is located approximately 9 miles (14 km) southwest of Hartford. According to 2010 Census, the population of the city is 73,206.
Among the southernmost of the communities encompassed within the Hartford-Springfield Knowledge Corridor metropolitan region, New Britain is home to Central Connecticut State University and Charter Oak State College.
The city's official nickname is the "Hardware City" because of its history as a manufacturing center and as the headquarters of Stanley Black & Decker. Because of its large Polish p...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Help Desk Support Specialist jobs
$40,197 to $53,661
New Britain, Connecticut area prices
were up 1.7% from a year ago
were up 1.7% from a year ago
What does a Help Desk Support Specialist do?
Help Desk Support Specialist in Jasper, AL
Demonstrates professional verbal and written communication skills, able to speak with authority and can provide accurate and detailed written reports and documentation.
March 09, 2023
Help Desk Support Specialist
Follows set policies and procedures when assisting clients to ensure proper handling of requests as identified in the Service Level Agreements (SLAs).
November 05, 2022
Install, build, support, maintain, and diagnose hardware, software and network components needed to support academic and administrative desktop computers, as directed.
December 11, 2022
Support of regional offices for MVB Financial equipment including network devices, computers and peripherals, IP camera systems, mobile devices, and any MVB owned technology at the direction of the IT Support Manager.
February 14, 2023
Assists with administrative matters, programs, activities, and operations in the Information Technology Division including but not limited to the preparation of expenditure requests for purchase of office supplies, equipment, maintenance renewals, and other purchases and services.
March 14, 2023
Documents daily activities, system updates, communication system status to on-coming staff for shift change and develop policies and procedure affecting Help Desk Support Service Staff for after-hours and weekends.
May 16, 2023