Help Desk Support Specialist jobs in Nevada
Recently Added Help Desk Support Specialist jobs
IT Help Desk Specialist
- Veteran Benefits Guide
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Las Vegas, NV
FULL_TIME
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Who we are:VBG (Veteran Benefits Guide) was founded by a former United States Marine with the goal of ensuring that Veterans receive the correct disability benefits in a timely manner. Since it was founded, VBG has helped more than 35,000 Veterans with their VA (Veteran Affairs) disability claims. As a company founded by a Veteran and staffed by many Veterans and families of Veterans, Veteran Benefits Guide is committed to advocating for policies that protect the rights and interests of former servicemembers.Summary:At VBG, the IT Support Specialist I plays a pivotal role in delivering technical assistance to both internal teams and clients. We seek an individual with a foundational understanding of handling technical support tickets, providing exceptional customer service, and a genuine passion for technology. This role serves as an ideal starting point for individuals aspiring to embark on their IT career journey.
Basic Function/Responsibilities:- Address technical issues reported by employees through work tickets, phone calls, or direct interactions.
- Ensure timely follow-up on pending requests, meticulously documenting steps taken and resolving work tickets efficiently.
- Manage installation, removal, and repair of sanctioned software, printer drivers, and utilities within the organization.
- Configure and troubleshoot Outlook 365 email clients and other essential office software.
- Facilitate synchronization of cloud-based data with local devices.
- Exhibit strong teamwork, attention to detail, and a proactive approach in addressing client and user needs daily.
- Operate with minimal oversight, independently solving problems while seeking guidance or collaborating with IT leadership as necessary.
Required Experience:- Proficiency in Windows 10 & 11 Professional, Office 365 suite, and MacOS.
- Familiarity with Adobe Creative Cloud Suite, Softphone applications (e.g., RingCentral), and CRM systems.
- Understanding scripting and basic software development principles.
- Knowledgeable in troubleshooting Windows and Mac PC hardware, peripheral devices, printers, and select mobile devices (iOS, Android).
- Experience in creating technical and IT operational documentation.
- Skills in hardware and software troubleshooting, basic network issue resolution, and error-state remediation.
- Ability to communicate technical concepts clearly to diverse audiences.
- Knowledge of HIPAA compliance and US data protection standards.
- Strong written and verbal communication skills, proficient in customer service, computer software, and online research.
Education:- Technical or college degree is preferred.
- 1-2 years of experience in technical support is desirable.
- 21 Days Ago
Help Desk Specialist
- Ariana Solutions
-
Reno, NV
CONTRACTOR
- Duties:Come join the Workforce Technology team here at Intuit as a contractor where our mission is to remove barriers for our employees and connect them to Intuit's bigger mission so they can do great...
- 30 Days Ago
IT Help Desk Specialist I
- JoshCo Group LLC
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Las Vegas, NV
FULL_TIME
- Description Who we are: VBG (Veteran Benefits Guide) was founded by a former United States Marine with the goal of ensuring that Veterans receive the correct disability benefits in a timely manner. Si...
- 25 Days Ago
Bilingual Customer Support | Internet Help Desk
- LV.Net
-
Las Vegas, NV
FULL_TIME
- Internet Customer Support Help Desk Representative (Bilingual)Company: LV.NetLocation: 2595 Fremont St., Las Vegas, Nevada 89104About Us:LV.Net is a dynamic and innovative provider of Wireless Interne...
- 1 Month Ago
Help Desk Technician
- NEVADA DONOR NETWORK INC
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Las Vegas, NV
OTHER
- Job Details Level: Experienced Job Location: Main Office - Las Vegas, NV Position Type: Full Time Education Level: Not Specified Salary Range: $20.00 - $25.00 Hourly Travel Percentage: Negligible Job ...
- 16 Days Ago
Help Desk Technician
- KnowIT
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Las Vegas, NV
PART_TIME,FULL_TIME
- - Provide technical support and troubleshooting for network administration, mobile devices, and desktop support.- Communicate effectively with customers to identify and resolve technical issues.- Inst...
- Just Posted
Help Desk Support Specialist jobs at Popular Companies
Help Desk Support Specialist
- StevenDouglas
-
Tampa, FL
- We are looking for an IT professional providing technical support in a fast-paced, service-oriented environment. As part...
- 4/24/2024 12:00:00 AM
Help Desk Support Specialist
- SeaSpine Holdings Corporation
-
Carlsbad, CA
- ** Help Desk Support Specialist** **Job Category****:** Information Technology **Requisition Number****:** HELPD01692 Sh...
- 4/24/2024 12:00:00 AM
IT Help Desk Support Specialist
- Saras Micro Devices
-
Chandler, AZ
- About Us: Saras Micro Devices is a fully funded start-up company developing innovative power delivery solutions enabling...
- 4/23/2024 12:00:00 AM
Help Desk Support Specialist
- Transperfect
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Portland, OR
- Summary: TransPerfect and its growing family of companies is looking for an energetic individual to work full-time in ou...
- 4/22/2024 12:00:00 AM
Help Desk Support Specialist
- Software Technology Inc.
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Golden, CO
- Job Title: Help Desk Support I Location: Golden, CO Duration: 5 Month+ Assignment Provides support to end users on a var...
- 4/22/2024 12:00:00 AM
Help Desk Support Specialist
- Brooksource
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Charlotte, NC
- Help Desk Support Analyst Hybrid – Charlotte, NC Brooksource is searching for a Help Desk Support Analyst in Charlotte, ...
- 4/21/2024 12:00:00 AM
Help Desk Support Specialist
- GStek, Inc.
-
Leesville, LA
- Salary: Commen surate with experience Required: Active/recent U.S. Government Security Clearance Minimum of 3 years Help...
- 4/21/2024 12:00:00 AM
Help Desk Support Specialist
- YourSix inc.
-
- Help Desk Support Specialist Saint Paul, MN 55113 Temporarily remote Full-time **Qualifications** * Associate (Preferred...
- 4/20/2024 12:00:00 AM
About Nevada
Nevada is almost entirely within the Basin and Range Province, and is broken up by many north-south mountain ranges. Most of these ranges have endorheic valleys between them, which belies the image portrayed by the term Great Basin.
Much of the northern part of the state is within the Great Basin, a mild desert that experiences hot temperatures in the summer and cold temperatures in the winter. Occasionally, moisture from the Arizona Monsoon will cause summer thunderstorms; Pacific storms may blanket the area with snow. The state's highest recorded temperature was 125 °F (52 °C) in Laughlin (e...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Help Desk Support Specialist jobs
$37,717 to $50,351
Most Popular Cities in Nevada for Help Desk Support Specialist Jobs
What does a Help Desk Support Specialist do?
Help Desk Support Specialist
Documents daily activities, system updates, communication system status to on-coming staff for shift change and develop policies and procedure affecting Help Desk Support Service Staff for after-hours and weekends.
May 16, 2023
Assists with administrative matters, programs, activities, and operations in the Information Technology Division including but not limited to the preparation of expenditure requests for purchase of office supplies, equipment, maintenance renewals, and other purchases and services.
March 14, 2023
Support of regional offices for MVB Financial equipment including network devices, computers and peripherals, IP camera systems, mobile devices, and any MVB owned technology at the direction of the IT Support Manager.
February 14, 2023
Install, build, support, maintain, and diagnose hardware, software and network components needed to support academic and administrative desktop computers, as directed.
December 11, 2022
Follows set policies and procedures when assisting clients to ensure proper handling of requests as identified in the Service Level Agreements (SLAs).
November 05, 2022
Help Desk Support Specialist in Jasper, AL
Demonstrates professional verbal and written communication skills, able to speak with authority and can provide accurate and detailed written reports and documentation.
March 09, 2023