Help Desk Support Specialist jobs in Peoria, AZ

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Help Desk Support Specialist
  • CRS Temporary Housing
  • Phoenix, AZ FULL_TIME
  • Help Desk Support Specialist

    Job Location: Corporate Headquarters
    10851 N. Black Canyon Hwy # 700, Phoenix, AZ  85029.

    Position Type: Full Time

    Job Category: Information Technology

    This position will provide Helpdesk support via telephone, e-mail, instant messaging and in-person for all departments. This position requires using computer and office equipment, sitting or standing, and moving furniture and equipment when requested. Casual dress code. The Pay rate $20-$22/HR, depending on experience. 

    Full-time hours Monday through Friday - Day Shift.

    Duties/Responsibilities:
    • Monitors the Help Desk ticketing system to respond to problems identified by users in a timely manner.
    • Identifies, researches, resolves, or escalates technical problems.
    • Create useful and easy to follow knowledge-based articles.
    • Installs, configures, and maintains desktop, laptop hardware and software.
    • Maintain inventory of office equipment.
    • Assist with office moves, and new computer set ups.
    • Observe, review, and document department processes to improve and streamline.
    • Providing support hardware provisioning and User/Manager support for new hires, position changes, and generally on/off boarding processes.
    • Performs other duties as necessary or assigned.

    Qualifications:
    • Ability to research solutions to problems, gather information, and make recommendations.
    • Excellent written and verbal communication skills.
    • Strong problem-solving skills with a proactive and innovative focus.
    • Must demonstrate accuracy, attention to detail, and excellent organization skills.
    • Strong ability to multitask. Sense of urgency and deadline oriented.
    • Proficient with Microsoft Office Suite (Outlook, Word, Excel, Teams, etc.)

    Education and/or Experience:
    • High School Diploma or equivalent required.
    • A Certified preferred.
    • Typing speed 50 wpm or higher preferred.
    • Stable work history with excellent attendance.
    • College coursework preferred.
    • Atlassian Service Desk and JIRA issues tracking experience.

    Physical Requirements:
    • Prolonged periods sitting at a desk (or standing) and working on a computer and phone headset.
    • Ability to lift 25 pounds and move equipment and furniture.
    • Ability to bend and craw under desks.
  • 1 Month Ago

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IT Help Desk Support Specialist
  • Test
  • Phoenix, AZ FULL_TIME
  • At Cavco Industries, Inc. (NASDAQ CVCO), our 7000 team members are at the heart of everything we do. We design and produce quality, affordable factory-built homes. We are also a leading producer of pa...
  • 1 Month Ago

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IT Support / Help Desk
  • PK Tech
  • Phoenix, AZ FULL_TIME
  • BEFORE APPLYING, PLEASE MAKE SURE YOU MEET THE REQUIRED CRITERIA BELOW: 1) You live within 30 minutes of 7th St and Camelback in Phoenix. 2) Your resume reflects a person trying to make a career out o...
  • 28 Days Ago

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ITSD - Help Desk Specialist II
  • Arizona Superior Court in Pima County
  • Congress, AZ FULL_TIME
  • JOB OPEN UNTIL FILLED. Applications are evaluated as received. Please upload your resume and cover letter with the application (REQUIRED). This is an on-site position located at 110 W. Congress Street...
  • 26 Days Ago

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Direct Support Professional
  • HealthCare Specialist Staffing Solutions LLC
  • Peoria, AZ FULL_TIME,TEMPORARY,PART_TIME
  • Job description JOIN OUR CARING TEAM at Healthcare Specialist! We are a State Certified Home and Community Home Based Service (HCBSS) agency that aims high quality care services, we are dedicated and ...
  • 4 Days Ago

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Direct Support Professional
  • HealthCare Specialist Staffing Solutions LLC
  • Peoria, AZ FULL_TIME,TEMPORARY,PART_TIME
  • Job description JOIN OUR CARING TEAM at Healthcare Specialist! We are a State Certified Home and Community Home Based Service (HCBSS) agency that aims high quality care services, we are dedicated and ...
  • 4 Days Ago

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0 Help Desk Support Specialist jobs found in Peoria, AZ area

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Technical Support Specialist I - Online Division - Grand Canyon University (Remote)
  • Grand Canyon Education Inc.
  • Phoenix, AZ
  • Technical Support Specialist I - Online Division - Grand Canyon University (Remote)Click Here toApply OnlineJob Descript...
  • 4/22/2024 12:00:00 AM

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IT Desktop Support Specialist
  • Southwest Autism Research & Resource Center
  • Phoenix, AZ
  • IT DESKTOP SUPPORT SPECIALIST Position Summary: SARRCs Desktop Support Specialist investigates and resolves software and...
  • 4/21/2024 12:00:00 AM

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IT Help Desk Support Specialist
  • Saras Micro Devices
  • Chandler, AZ
  • About Us: Saras Micro Devices is a fully funded start-up company developing innovative power delivery solutions enabling...
  • 4/20/2024 12:00:00 AM

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SharePoint Administrator
  • Tech Providers Inc.
  • Phoenix, AZ
  • Position: SharePoint Administrator Location: Phoenix, AZ 85003 (Onsite) Expected Duration of Project: 06 + Months Contra...
  • 4/19/2024 12:00:00 AM

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IT Help Desk Support Specialist
  • Saras Micro Devices
  • Chandler, AZ
  • About Us: Saras Micro Devices is a fully funded start-up company developing innovative power delivery solutions enabling...
  • 4/18/2024 12:00:00 AM

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IT Desktop Support Specialist
  • Southwest Autism Research & Resource Center
  • Phoenix, AZ
  • IT DESKTOP SUPPORT SPECIALIST Position Summary: SARRC’s Desktop Support Specialist investigates and resolves software an...
  • 4/18/2024 12:00:00 AM

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SharePoint Administrator
  • Tech Providers Inc.
  • Phoenix, AZ
  • Position: SharePoint Administrator Location: Phoenix, AZ 85003 (Onsite) Expected Duration of Project: 06 + Months Contra...
  • 4/18/2024 12:00:00 AM

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HRTS Analyst
  • StandardAero
  • Scottsdale, AZ
  • Remote or local candidates (Scottsdale, AZ) preferred Travel not required Position Description: StandardAero specializes...
  • 4/15/2024 12:00:00 AM

Peoria is located at 33°34′57″N 112°14′19″W / 33.58250°N 112.23861°W / 33.58250; -112.23861 (33.582439, −112.238548). According to the United States Census Bureau, the city has a total area of 141.7 square miles (367 km2), of which, 138.2 square miles (358 km2) of it is land and 3.5 square miles (9.1 km2) of it (2.44%) is water. Peoria has now annexed over 170 square miles (440 km2) and is in two counties Maricopa County and Yavapai County. It is technically the largest incorporated city in Yavapai County even though almost all of Peoria's current population resides on the Maricopa side. Th...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Help Desk Support Specialist jobs
$37,041 to $49,448
Peoria, Arizona area prices
were up 2.2% from a year ago

Help Desk Support Specialist in Jasper, AL
Demonstrates professional verbal and written communication skills, able to speak with authority and can provide accurate and detailed written reports and documentation.
March 09, 2023
Help Desk Support Specialist
Follows set policies and procedures when assisting clients to ensure proper handling of requests as identified in the Service Level Agreements (SLAs).
November 05, 2022
Install, build, support, maintain, and diagnose hardware, software and network components needed to support academic and administrative desktop computers, as directed.
December 11, 2022
Support of regional offices for MVB Financial equipment including network devices, computers and peripherals, IP camera systems, mobile devices, and any MVB owned technology at the direction of the IT Support Manager.
February 14, 2023
Assists with administrative matters, programs, activities, and operations in the Information Technology Division including but not limited to the preparation of expenditure requests for purchase of office supplies, equipment, maintenance renewals, and other purchases and services.
March 14, 2023
Documents daily activities, system updates, communication system status to on-coming staff for shift change and develop policies and procedure affecting Help Desk Support Service Staff for after-hours and weekends.
May 16, 2023