Help Desk Support Specialist jobs in Waterloo, IA

This is working at EPI – connecting people, creating opportunities, and nurturing growth.

Exceptional Persons, Inc. (EPI) is a SEVEN-TIME recipient of the Employer of Choice designation. Employees nominate organizations in the Cedar Valley for this honor.

Join us! We have part-time opportunities available for people looking to make a difference in the lives of persons with disabilities.

Working for EPI has its benefits. Many benefits.

Full benefits are offered for full-time positions (30 hours/week)

• Advance your career through our career advancement program. As you complete each certification, you'll advance to a new position with a $1.00 per hour increase in pay.
• Health, dental, vision, and life insurance plans (even pet insurance!)
• Generous paid time off (vacation, sick, and personal time offered)
• 401(k)** employer match up to 6% (also available to part-time employees) and flex spending plan
• Free telemedicine and virtual counseling
  
• Flexible schedules (We offer full-time and part-time opportunities)
• Paid training
• Immediate employee discounts (vehicle repair, gym memberships, and more!)

This is what you'll get to do. Real career. Real purpose.

• Build life-long relationships with people
• Help people connect to their community and their individual interests (e.g. attending concerts, going to the movies, playing sand volleyball, backyard cookouts, shopping, and more!)
• Work as a team to identify unique, creative ways to support people in skills to gain greater independence (e.g. meal prep, laundry, cleaning, decorating)
• Support persons in health and wellness goals (this could include walks outside, bike riding, hikes, learning about healthy eating and lifestyles, and more)
• Encourage and assist self-advocacy (e.g. assisting someone to speak on his/her own behalf and developing relationships)
• Continuously learn and grow

As a DSP - Intermittent Specialist you will experience personal GROWTH opportunities through career advancement and CONNECT to a community that leads a greater PURPOSE in mentoring individuals with Intellectual Disabilities in supporting their personal success.

Here's what we're looking for. What are you waiting for? Apply today!

• Attend work as scheduled. Complete responsibilities, tasks, and trainings within assigned timelines.
• Doing what's right. Trustworthy. Able to comply with all agency and regulatory standards. Maintain standards of confidentiality (HIPAA) and ethical practice.
• Demonstrate effective communication skills both written and verbal. Able to document work as trained.
• Computer Familiarity. Able to browse internet, use email and electronic health record system (training provided).
• Committed to inclusion and building relationships. Respecting others.
  

Qualifications:

• High school diploma or a GED
• Six months of continuous employment preferred.
• 18 years old or older
• This position requires a valid driver's license, auto insurance, a good driving record, a reliable vehicle and the ability to pass an extensive background check, including checks of the Dependent Adult and Child Abuse registries, the Sex Offender registry, and a criminal history check.
• Preferred but not required; own a cell phone with active plan to make and receive phone calls and text messages.

Details:

• Shift Availabilities:
  • Part Time(10-19hrs/week) - Days or evenings and Weekends
    
• Wages: $14.07 - $15.32 Wages are dependent upon experience 

Click here to view a realistic job preview. 

Post job offer drug screen required. 

EPI is an equal opportunity employer.

Real Career!  Real Purpose!

**Must be 21 and older to participate in 401(k) program.