Help Desk Support, Sr. jobs in the United States

Help Desk Support, Sr. provides support to end users for computer, application, system, device, access and hardware issues. Identifies, researches and resolves the most complex technical problems. Being a Help Desk Support, Sr. responds to telephone, email and on line requests for technical support. Documents, tracks, and monitors the problem using applicable systems and tools. Additionally, Help Desk Support, Sr. coordinates with other teams or specialists to resolve an issue. May be responsible for the resolution of escalated issues of higher difficulty. May train, coach or assist less experienced team members. May require an associate degree or its equivalent. Typically reports to a supervisor or manager. The Help Desk Support, Sr. has gained proficiency in multiple competencies relevant to the job. Works independently within established procedures associated with the specific job function. To be a Help Desk Support, Sr. typically requires 3-5 years of related experience. (Copyright 2020 Salary.com)

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HELP DESK COORDINATOR
  • T and T Consulting Services Inc
  • Sierra Vista, AZ
  • Support services under U.S. Army Aviation Center of Excellence (USAACE) Information Technology ... development to Senior Ranking Government officials Education/Experience: Bachelor's degree in ...
  • 21 hours ago

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Help Desk
  • V Group Inc
  • San Mateo, CA
  • Job Title Help Desk Technician Duration36+ Months Start Date ASAP Location San Mateo, CA. Position ... The services include, but are not limited to, third-party application support, state system support ...
  • yesterday

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Help Desk
  • North Highland
  • Brentwood, TN
  • We offer an array of resources and training (both on- and off-the job) to help our people expand ... with senior-level client executives. Creative ingenuity and a proven ability to find or design ...
  • 2 days ago

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Help Desk Specialist Trainer
  • ECS Federal, LLC
  • NAS Pax River, MD
  • Responsible for supporting the NAVAIR National Help Desk and ~93,000 customers world-wide. Provides assistance and support related to Navy Enterprise Resource Planning (ERP) system technical and ...
  • 2 days ago

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Help Desk Specialist
  • ECS Federal, LLC
  • NAS Pax River, MD
  • Responsible for supporting the NAVAIR National Help Desk and ~93,000 customers world-wide. Provides assistance and support related to Navy Enterprise Resource Planning (ERP) system by responding to ...
  • 2 days ago

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IT Help Desk - Tier 1
  • The Ascendant Group, LLC
  • Norfolk, VA
  • Service Desk Technician - Level I provides daily support to the organizationrsquos software and ... helpdesk and support role
  • 3 days ago

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Sr. Customer Application Support Specialist
  • REI Systems
  • Sterling, VA
  • As a Sr. Customer Support Specialist, you will Ensure delivery of excellent Tier 1 customer support ... Use case management system to document all help desk inquiries to help streamline the customer ...
  • 3 days ago

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Help Desk Technician
  • Ness USA Inc
  • Cheyenne, WY
  • This Help Desk role/person provides end user support for issue triaging, resolution, and prioritization for root cause analysis. Essential Job functions Triaging issues received via phone, fax, or ...
  • 5 days ago

Income Estimation for Help Desk Support, Sr. jobs
$56,835 to $72,398

Career Path for Help Desk Support, Sr.