Help Desk Support, Sr. jobs in the United States

Help Desk Support, Sr. provides support to end users for computer, application, system, device, access and hardware issues. Identifies, researches and resolves the most complex technical problems. Being a Help Desk Support, Sr. responds to telephone, email and on line requests for technical support. Documents, tracks, and monitors the problem using applicable systems and tools. Additionally, Help Desk Support, Sr. coordinates with other teams or specialists to resolve an issue. May be responsible for the resolution of escalated issues of higher difficulty. May train, coach or assist less experienced team members. May require an associate degree or its equivalent. Typically reports to a supervisor or manager. The Help Desk Support, Sr. has gained proficiency in multiple competencies relevant to the job. Works independently within established procedures associated with the specific job function. To be a Help Desk Support, Sr. typically requires 3-5 years of related experience. (Copyright 2020 Salary.com)

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Service Desk Analyst
  • First American
  • Santa Ana, CA
  • We have been entrusted with helping our customers achieve and protect their dream of homeownership ... Follows Knowledge Centered Support (KCS) and IT Infrastructure Library (ITIL) methodology
  • yesterday

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Help Desk 1 (Job ID:WISCJP00016617)
  • Computer Consultants International, Inc.
  • Madison, WI
  • Provides support to end users on a variety of issues. Identify, researches, and resolves technical ... Help Desk capabilities with approximately 1-2 years of experience in the field or in a related area
  • 2 days ago

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Sr. Desktop Support Hardware Technician
  • iTalent Digital
  • San Francisco, CA
  • Sr. Desktop Support Hardware Technician iTalent Digital is seeking a Sr. Desktop Support Senior ... The individual selected will be instrumental in helping us continue to deliver excellence to our ...
  • 2 days ago

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IT System Support (WMS / TMS / 3PL)
  • Cybercoders
  • La Mirada, CA
  • ... etc. - Help Desk Support What You Need for this Position 1+ Year of experience and knowledge of: - Network Administration - Help Desk- IT Support - Troubleshooting - VOIP - WMS, TMS, or 3PL ...
  • 3 days ago

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Help Desk Analyst
  • Teksystems
  • Rancho Cordova, CA
  • The IT Support Specialist is fully capable of resolving readily identifiable incidents and requests through the application of theory and principals in a Service Desk environment. Knowledge ...
  • 3 days ago

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Sr. IT Support Specialist
  • Silk Road Medical
  • Sunnyvale, CA
  • The Sr. IT Support Specialist will be responsible for providing IT service desk support and ... help prepare supporting evidence for quarterly and annual IT audits ยท Work as an advocate for the ...
  • 3 days ago

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Service Desk Specialist with Security Clearance
  • Semper Valens Solutions
  • Honolulu, HI
  • Includes both customer telephone support as well as electronically submitted requests, provides ... Our solutions help bridge the gap between IT and business prioritizations to optimize budgets ...
  • 4 days ago

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Windchill Help Desk Support
  • HT Talent LLC
  • Kent, WA
  • We are currently helping our client, a growing spaceflight company, with a search for a Windchill Help Desk Support to provide Tier 1 and some Tier 2 support as the first responder to end user needs
  • 4 days ago

Income Estimation for Help Desk Support, Sr. jobs
$56,526 to $72,005

Career Path for Help Desk Support, Sr.