Help Desk Support, Sr. jobs in the United States

Help Desk Support, Sr. provides support to end users for computer, application, system, device, access and hardware issues. Identifies, researches and resolves the most complex technical problems. Being a Help Desk Support, Sr. responds to telephone, email and on line requests for technical support. Documents, tracks, and monitors the problem using applicable systems and tools. Additionally, Help Desk Support, Sr. coordinates with other teams or specialists to resolve an issue. May be responsible for the resolution of escalated issues of higher difficulty. May train, coach or assist less experienced team members. May require an associate degree or its equivalent. Typically reports to a supervisor or manager. The Help Desk Support, Sr. has gained proficiency in multiple competencies relevant to the job. Works independently within established procedures associated with the specific job function. To be a Help Desk Support, Sr. typically requires 3-5 years of related experience. (Copyright 2020 Salary.com)

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Help Desk Coordinator
  • Innovative Information Technologies, Inc
  • Trenton, NJ
  • Job Title Help Desk Coordinator Locations Ewing Township, NJ 08628 Duration 6 months Client State ... Required Skills Will Include Microsoft Office 365 Suite - Basic troubleshooting, support and ...
  • 11 hours ago

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Help Desk Technician I
  • The Odom Corporation
  • Kent, WA
  • Description Handle Tier 1 help desk issues through email, walk-ins or phone Includes first-line support for desktops, laptops, printers, computer peripherals, iPhones, iPads, and other mobile devices ...
  • 17 hours ago

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Help Desk Analyst
  • Avtech Solutions
  • Indianapolis, IN
  • Hi , We have opening for below position Please go through JD share suitable profile Role Help Desk ... L1 Support Level L1 Key Deliverables Will be responsible for Linux systems engineering ...
  • yesterday

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Help Desk Technician
  • Emerald City Solutions
  • Marysville, WA
  • We provide all IT-related support services for small to medium size businesses across the western ... help desk support. We then provide growth capabilities to move into our project team, cyber ...
  • 3 days ago

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Help Desk Support III
  • Accede Solutions Inc
  • New York, NY
  • Preferred qualifications ∙ Proven experience as a help desk technician or other customer support role ∙ Tech savvy with working knowledge of office automation products, databases and remote ...
  • 3 days ago

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EDI Help Desk Analyst
  • BCforward
  • Indianapolis, IN
  • ... Desk Analyst. Job Description ... Under general direction, provides support to the account on the EDI, Helpdesk and Infrastructure ...
  • 3 days ago

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Help Desk
  • Robert Half
  • Seattle, WA
  • On occasion the Help Desk team supports walk ups, andor staff located at the assigned facility. Essential Functions Answer incoming queue calls and voicemail messages, using department procedures
  • 5 days ago

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Help Desk 1 & 2 *Direct Hire*
  • Robert Half
  • Torrance, CA
  • You are looking for a long-term opportunity where you can be a part of a professional business firm supporting VIP C-level executives. Robert Half is seeking a tier 2 Help Desk specialist for an ...
  • 5 days ago

Income Estimation for Help Desk Support, Sr. jobs
$56,835 to $72,398

Career Path for Help Desk Support, Sr.