Help Desk Support, Sr. jobs in the United States

Help Desk Support, Sr. provides support to end users for computer, application, system, device, access and hardware issues. Identifies, researches and resolves the most complex technical problems. Being a Help Desk Support, Sr. responds to telephone, email and on line requests for technical support. Documents, tracks, and monitors the problem using applicable systems and tools. Additionally, Help Desk Support, Sr. coordinates with other teams or specialists to resolve an issue. May be responsible for the resolution of escalated issues of higher difficulty. May train, coach or assist less experienced team members. May require an associate degree or its equivalent. Typically reports to a supervisor or manager. The Help Desk Support, Sr. has gained proficiency in multiple competencies relevant to the job. Works independently within established procedures associated with the specific job function. To be a Help Desk Support, Sr. typically requires 3-5 years of related experience. (Copyright 2021 Salary.com)

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Senior Help Desk Analyst
  • US Bank National Assoc
  • Portland, OR
  • Job Description The Risk Technology Solutions - Applications Help Desk team is looking for a Senior ... This includes support for 15+ different intranet applications, databases, and ongoing risk related ...
  • yesterday

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Help Desk Technician
  • miamihealth
  • Coral Gables, FL
  • The Help Desk Technician provides operational and technical support to the University of Miami ... Advises senior personnel of network failures or degradation and assists in the modification or ...
  • yesterday

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Service Desk Support Analyst Tier II
  • Odesus
  • Beverly Hills, CA
  • ... our senior technical resources. You have experience supporting systems and users via phone and ... What Yoursquoll Do Field incoming help requests from end users via telephone, e-mail, and service ...
  • 2 days ago

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Help Desk/Desktop Specialist
  • JobGet
  • Santa Rosa, CA
  • Solving technical problems, providing support and resolutions, all while making sure that our ... and Senior Network Engineers to identify potential performance bottlenecks, increase uptime ...
  • 2 days ago

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Sr. Coordinator, Help Desk Support
  • eSmartloan
  • Glen Allen, VA
  • Knolls 2 (12036), United States of America, Glen Allen, Virginia Sr. Coordinator, Help Desk Support Capital One is seeking a customer service oriented Service Desk Agent to provide technical support ...
  • 3 days ago

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Help Desk
  • Triad Technology Group
  • Portland, OR
  • Answer the Help Desk phone line and resolve customer issues on first contact. QUALIFICATIONS The ... supporting user accounts via Active Directory and O365 (AD Sync for Azure is a plus) Setup and ...
  • 3 days ago

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IT Associate - Help Desk
  • Clarity Technology Partners
  • San Francisco, CA
  • Open Position Information Technology Associate This role works in collaboration with vendors and internal resources to provide world class infrastructure technology and project support
  • 3 days ago

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Temp - Help Desk / Desktop Support Tech
  • Jobot
  • Santa Rosa, CA
  • A family owned company is looking for a temp Help Desk analyst to join their team This Jobot Job is ... Ideally, you have experience in Windows environments, supporting applications like Active Directory ...
  • 3 days ago

Income Estimation for Help Desk Support, Sr. jobs
$58,038 to $73,926

Career Path for Help Desk Support, Sr.