Help Desk Support, Sr. jobs in Madison, WI

Help Desk Support, Sr. provides support to end users for computer, application, system, device, access and hardware issues. Identifies, researches and resolves the most complex technical problems. Being a Help Desk Support, Sr. responds to telephone, email and on line requests for technical support. Documents, tracks, and monitors the problem using applicable systems and tools. Additionally, Help Desk Support, Sr. coordinates with other teams or specialists to resolve an issue. May be responsible for the resolution of escalated issues of higher difficulty. May train, coach or assist less experienced team members. May require an associate degree or its equivalent. Typically reports to a supervisor or manager. The Help Desk Support, Sr. has gained proficiency in multiple competencies relevant to the job. Works independently within established procedures associated with the specific job function. To be a Help Desk Support, Sr. typically requires 3-5 years of related experience. (Copyright 2020


10 Help Desk Support, Sr. jobs found in Madison, WI area

Control Systems Software Engineer
  • Catalyst Career Group
  • Madison, WI
  • Provide advice and consultancy support; * Familiar with expanding the functionality of Microsoft ... Help Desk, Inside Sales, Insurance Sales, IT, Law Enforcement, Management, Management Trainee ...
  • 7 hours ago

Database Architect 3
  • Hexacorp
  • Madison, WI
  • ... support, including driving Root Cause Analysis (RCA), Preventative action follow-through, and ... Requires depth and breadth of database knowledge that will help with formal design of relational ...
  • yesterday

IT Project Manager - Public Health Systems
  • TeamSoft
  • Madison, WI
  • Qualified candidates will have the following Senior-level IT project management experience ... We support our consultants' participation in charitable endeavors and are proud to help numerous ...
  • 4 days ago

  • LAPA
  • Madison, WI
  • ... help our customers legalize their wishes and protect their person, medical wishes, property and ... senior market with their estate planning goals. What We Offer: * Complete Training and Support
  • 4 days ago

Customer Service Representative
  • Catalyst Career Group
  • Madison, WI
  • Proven customer support experience * Strong phone contact handling skills and active listening ... Help Desk, Inside Sales, Insurance Sales, IT, Law Enforcement, Management, Management Trainee ...
  • 5 days ago

Madison is located in the center of Dane County in south-central Wisconsin, 77 miles (124 km) west of Milwaukee and 122 miles (196 km) northwest of Chicago. The city completely surrounds the smaller Town of Madison, the City of Monona, and the villages of Maple Bluff and Shorewood Hills. Madison shares borders with its largest suburb, Sun Prairie, and three other suburbs, Middleton, McFarland, and Fitchburg. Other suburbs include the city of Verona and the villages of Cottage Grove, DeForest, and Waunakee as well as Mount Horeb, Oregon, Stoughton, and Cross Plains among others. According to th...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Help Desk Support, Sr. jobs
$55,828 to $71,111
Madison, Wisconsin area prices
were up 1.3% from a year ago

Help Desk Support, Sr. in Aberdeen Proving Ground, MD
Requires solid understanding of large-scale data center and network architectures, monitoring and fault management.
October 15, 2019
Provide technical expertise in troubleshooting alerts/incidents, resolving issues based on mission priorities and working with PMOs / vendors to obtain support as required.
February 04, 2020
Assist the government with planning, setup, deployment, upgrade, maintenance and migration of network monitoring capabilities on large network enterprises.
February 10, 2020