Help Desk Support, Sr. jobs in Portsmouth, VA

Help Desk Support, Sr. provides support to end users for computer, application, system, device, access and hardware issues. Identifies, researches and resolves the most complex technical problems. Being a Help Desk Support, Sr. responds to telephone, email and on line requests for technical support. Documents, tracks, and monitors the problem using applicable systems and tools. Additionally, Help Desk Support, Sr. coordinates with other teams or specialists to resolve an issue. May be responsible for the resolution of escalated issues of higher difficulty. May train, coach or assist less experienced team members. May require an associate degree or its equivalent. Typically reports to a supervisor or manager. The Help Desk Support, Sr. has gained proficiency in multiple competencies relevant to the job. Works independently within established procedures associated with the specific job function. To be a Help Desk Support, Sr. typically requires 3-5 years of related experience. (Copyright 2020 Salary.com)

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18 Help Desk Support, Sr. jobs found in Portsmouth, VA area

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Senior Cybersecurity Specialist with Security Clearance
  • Leidos
  • Norfolk, VA
  • Leidos is seeking Senior Cybersecurity Specialists to support cybersecurity authorization efforts ... desk, and data transport. Ultimately, Leidos will support the Navy in unifying its shore-based ...
  • yesterday

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Sales Representative Agent
  • Casarez Financial
  • Portsmouth, VA
  • ... Senior Market. Benefits: * 100%-145% COMP * Reach new levels of income ... Enjoy the satisfaction of helping seniors with important decisions. Create a personal career path ...
  • 2 days ago

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Sales Representative Agent
  • Casarez Financial
  • Norfolk, VA
  • ... Senior Market. Benefits: * 100%-145% COMP * Reach new levels of income ... Enjoy the satisfaction of helping seniors with important decisions. Create a personal career path ...
  • 2 days ago

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Sales Representative Agent
  • Casarez Financial
  • Chesapeake, VA
  • ... Senior Market. Benefits: * 100%-145% COMP * Reach new levels of income ... Enjoy the satisfaction of helping seniors with important decisions. Create a personal career path ...
  • 2 days ago

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Sales Representative Agent
  • Casarez Financial
  • Virginia Beach, VA
  • ... Senior Market. Benefits: * 100%-145% COMP * Reach new levels of income ... Enjoy the satisfaction of helping seniors with important decisions. Create a personal career path ...
  • 2 days ago

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STRATEGY ANALYST
  • Dollar Tree Stores
  • Chesapeake, VA
  • ... helping to set and execute the strategic agenda for Dollar Tree and Family Dollar ... You will be an integral part of our Strategy team which advises the company's Senior Leadership ...
  • 4 days ago

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Client Systems Technician (Help Desk)
  • Leidos
  • Hampton, VA
  • The organization supports over 500 customers with requirements that involve desktop hardware and ... The specialist will provide first-level contact with customers, to include senior leadership ...
  • 5 days ago

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SQL Developer - Remote
  • Firebrand Technologies
  • Norfolk, VA
  • ... supporting tools that help us do this as efficiently as possible. As a new member of the team, you'll be managing your own project queue while under the tutelage of more senior members. We are ...
  • 6 days ago

Portsmouth is an independent city in the Commonwealth of Virginia. As of the 2010 census, the population was 95,535. It is part of the Hampton Roads metropolitan area. The Norfolk Naval Shipyard, often called the Norfolk Navy Yard, is a historic and active U.S. Navy facility that is actually located in Portsmouth rather than Norfolk; the original name "Gosport" was changed to "Norfolk" to reflect its location in what is now the former Norfolk County, Virginia. The shipyard upgrades, remodels, and repairs ships of the US Navy and is one of the few facilities in the world with the capability to ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Help Desk Support, Sr. jobs
$53,516 to $68,170
Portsmouth, Virginia area prices
were up 1.2% from a year ago

Help Desk Support, Sr. in Aberdeen Proving Ground, MD
Requires solid understanding of large-scale data center and network architectures, monitoring and fault management.
October 15, 2019
Provide technical expertise in troubleshooting alerts/incidents, resolving issues based on mission priorities and working with PMOs / vendors to obtain support as required.
February 04, 2020
Assist the government with planning, setup, deployment, upgrade, maintenance and migration of network monitoring capabilities on large network enterprises.
February 10, 2020