Help Desk Support, Sr. jobs in Portsmouth, VA

Help Desk Support, Sr. provides support to end users for computer, application, system, device, access and hardware issues. Identifies, researches and resolves the most complex technical problems. Being a Help Desk Support, Sr. responds to telephone, email and on line requests for technical support. Documents, tracks, and monitors the problem using applicable systems and tools. Additionally, Help Desk Support, Sr. coordinates with other teams or specialists to resolve an issue. May be responsible for the resolution of escalated issues of higher difficulty. May train, coach or assist less experienced team members. May require an associate degree or its equivalent. Typically reports to a supervisor or manager. The Help Desk Support, Sr. has gained proficiency in multiple competencies relevant to the job. Works independently within established procedures associated with the specific job function. To be a Help Desk Support, Sr. typically requires 3-5 years of related experience. (Copyright 2020 Salary.com)

14 Help Desk Support, Sr. jobs found in Portsmouth, VA area

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Perfect Sales Job! Part-Time & Full-Time work from home.
  • The Tailored Group
  • Suffolk, VA
  • I am a former Senior Producer, I consulted in the events, entertainment, and tech industries. I ... From new agent training to support in the client's home, we are here to help.By providing field ...
  • yesterday

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Windows Systems Administrator
  • TekStream Solutions, LLC
  • Norfolk, VA
  • Candidate will provide IT services and support baseline updates, installation services, software ... with help desk troubleshooting protocols - Experienced resolving basic technical issues by ...
  • 2 days ago

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Support Center Analyst 0 PCA C41A
  • Nationwide IT Service, Inc.
  • Norfolk, VA
  • ... help desk procedures. bull Log all help desk interactions in IT Service ManagementRemedy. bull Redirect problems to appropriate resources. bull Identify and escalate situations requiring urgent ...
  • 5 days ago

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Medication Prompting And Light Housekeeping Full-time Support Needed For My Father In Hampton, VA.
  • Care.com
  • Hampton, VA
  • I need a senior care provider. Medication management is required. Please be willing to do light housekeeping. Some help needed with bathing. Please have experience assisting with feeding. Additional ...
  • 5 days ago

Portsmouth is an independent city in the Commonwealth of Virginia. As of the 2010 census, the population was 95,535. It is part of the Hampton Roads metropolitan area. The Norfolk Naval Shipyard, often called the Norfolk Navy Yard, is a historic and active U.S. Navy facility that is actually located in Portsmouth rather than Norfolk; the original name "Gosport" was changed to "Norfolk" to reflect its location in what is now the former Norfolk County, Virginia. The shipyard upgrades, remodels, and repairs ships of the US Navy and is one of the few facilities in the world with the capability to ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Help Desk Support, Sr. jobs
$53,422 to $68,047
Portsmouth, Virginia area prices
were up 1.2% from a year ago

Help Desk Support, Sr. in Aberdeen Proving Ground, MD
Requires solid understanding of large-scale data center and network architectures, monitoring and fault management.
October 15, 2019
Provide technical expertise in troubleshooting alerts/incidents, resolving issues based on mission priorities and working with PMOs / vendors to obtain support as required.
February 04, 2020
Assist the government with planning, setup, deployment, upgrade, maintenance and migration of network monitoring capabilities on large network enterprises.
February 10, 2020