Help Desk Support, Sr. jobs in Sumter, SC

Help Desk Support, Sr. provides support to end users for computer, application, system, device, access and hardware issues. Identifies, researches and resolves the most complex technical problems. Being a Help Desk Support, Sr. responds to telephone, email and on line requests for technical support. Documents, tracks, and monitors the problem using applicable systems and tools. Additionally, Help Desk Support, Sr. coordinates with other teams or specialists to resolve an issue. May be responsible for the resolution of escalated issues of higher difficulty. May train, coach or assist less experienced team members. May require an associate degree or its equivalent. Typically reports to a supervisor or manager. The Help Desk Support, Sr. has gained proficiency in multiple competencies relevant to the job. Works independently within established procedures associated with the specific job function. To be a Help Desk Support, Sr. typically requires 3-5 years of related experience. (Copyright 2020 Salary.com)

2 Help Desk Support, Sr. jobs found in Sumter, SC area

U
Systems Administrator II
  • UIC Government Services and the Bowhead Family of Companies
  • Shaw Air Force Base, SC
  • ... desk technical assistance and training to system users. The Systems Administrator assists with ... Provides users with network technical support by responding to IT helpdesk issues. Maintain cross ...
  • 3 days ago

L
Help Desk
  • Level One Personnel
  • Fort Jackson, SC
  • IT Support Administrator Hours: Part-Time with availability for on-call / emergency support ... the Service Desk to support on-site staff. This includes support of PCs, Printers, Network ...
  • 4 days ago

Sumter /ˈsʌmtər/ is a city in and the county seat of Sumter County, South Carolina, United States. Known as the Sumter Metropolitan Statistical Area, the namesake county adjoins Clarendon and Lee to form the core of Sumter-Lee-Clarendon tricounty area of South Carolina that includes the three counties in the east central Piedmont. The population was 39,643 at the 2000 census, and it rose to 40,524 at the 2010 census. Known as the Gamecock City,[citation needed] Sumter lies near the geographic center of the state of South Carolina at 33°55′37″N 80°21′49″W / 33.92694°N 80.36361°W / 33.92694; ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Help Desk Support, Sr. jobs
$50,976 to $64,930
Sumter, South Carolina area prices
were up 1.5% from a year ago

Help Desk Support, Sr. in Aberdeen Proving Ground, MD
Requires solid understanding of large-scale data center and network architectures, monitoring and fault management.
January 16, 2020
Requires good technical, communications and collaboration skills.
April 10, 2020
Assist the government with planning, setup, deployment, upgrade, maintenance and migration of network monitoring capabilities on large network enterprises.
May 30, 2020