Help Desk Support, Sr. jobs in West Des Moines, IA

Help Desk Support, Sr. provides support to end users for computer, application, system, device, access and hardware issues. Identifies, researches and resolves the most complex technical problems. Being a Help Desk Support, Sr. responds to telephone, email and on line requests for technical support. Documents, tracks, and monitors the problem using applicable systems and tools. Additionally, Help Desk Support, Sr. coordinates with other teams or specialists to resolve an issue. May be responsible for the resolution of escalated issues of higher difficulty. May train, coach or assist less experienced team members. May require an associate degree or its equivalent. Typically reports to a supervisor or manager. The Help Desk Support, Sr. has gained proficiency in multiple competencies relevant to the job. Works independently within established procedures associated with the specific job function. To be a Help Desk Support, Sr. typically requires 3-5 years of related experience. (Copyright 2020 Salary.com)

24 Help Desk Support, Sr. jobs found in West Des Moines, IA area

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Business Liaison Mgr 4/Consumer Lending Executive Office
  • Wells Fargo Bank
  • West Des Moines, IA
  • ... support work and will also serve as a liaison between the CLEO Executive office and business groups across Home Lending. They will interact with senior level leaders in these various business to help ...
  • yesterday

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Help Desk Manager
  • Kum & Go
  • Des Moines, IA Full-Time
  • Kum & Go is looking for a Help Desk Manager to coordinate the maintenance, improvement, and enhancement of Kum & Go stor...
  • 2 Months Ago
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Direct Support Professional
  • Link Associates
  • West Des Moines, IA Full-Time
  • START YOUR CAREER WITH LINK ASSOCIATES TODAY. Link is hiring Direct Support Professionals (DSPs) in our Residential / Su...
  • 2 Months Ago
West Des Moines is a city in Polk, Dallas, and Warren counties in the U.S. state of Iowa. Most of the city is in Polk County, with slivers extending into Dallas and Warren counties. As of the 2010 census, the city population was 56,609. West Des Moines is the second-largest city in the Des Moines metropolitan area and the tenth-largest city in Iowa. It ranked 94th in Money magazine's list of the "100 Best Places to Live and Launch" in 2008, 77th and 57th on the 100 Best Places to Live in 2014 and 2015, respectively, and 18th on the Hipster Cities of 2015. West Des Moines is located at 41°34′25...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Help Desk Support, Sr. jobs
$54,485 to $69,403
West Des Moines, Iowa area prices
were up 0.8% from a year ago

Help Desk Support, Sr. in Aberdeen Proving Ground, MD
Requires solid understanding of large-scale data center and network architectures, monitoring and fault management.
October 15, 2019
Provide technical expertise in troubleshooting alerts/incidents, resolving issues based on mission priorities and working with PMOs / vendors to obtain support as required.
November 22, 2019
Requires good technical, communications and collaboration skills.
January 14, 2020