Help Desk Support, Sr. jobs in Wisconsin

Help Desk Support, Sr. provides support to end users for computer, application, system, device, access and hardware issues. Identifies, researches and resolves the most complex technical problems. Being a Help Desk Support, Sr. responds to telephone, email and on line requests for technical support. Documents, tracks, and monitors the problem using applicable systems and tools. Additionally, Help Desk Support, Sr. coordinates with other teams or specialists to resolve an issue. May be responsible for the resolution of escalated issues of higher difficulty. May train, coach or assist less experienced team members. May require an associate degree or its equivalent. Typically reports to a supervisor or manager. The Help Desk Support, Sr. has gained proficiency in multiple competencies relevant to the job. Works independently within established procedures associated with the specific job function. To be a Help Desk Support, Sr. typically requires 3-5 years of related experience. (Copyright 2020 Salary.com)

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Desktop Support II
  • V-Soft Consulting
  • Madison, WI
  • This position receives escalated level support issues from an internal Service Desk. * The ... V-Soft is a trusted partner with experience across diverse technology stacks to help business get ...
  • 23 hours ago

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IT Desktop Support Technician Level 2 - Madison, WI
  • Hemmersbach
  • Madison, WI
  • Previous experience as a help desk technician, computer technician, or IT support in a customer oriented environment. * Knowledge of ticketing system or equivalent * Qualified to support MAC and PC
  • yesterday

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Level 1 End User Support Specialist - Howard-Suamico School District
  • Howard-Suamico School District
  • Green Bay, WI
  • Provide a single point of contact for Howard-Suamico customers/Help desk * Record and document ... Escalate support and service requests to second level support member or other IT teams, as defined ...
  • 4 days ago

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Help Desk Support / Inside Field Service Technician
  • WEM Automation LLC
  • Watertown, WI
  • The technician receives incoming technical support calls from the WEM customer base and resolves their issues in a timely manner. The issues must be closely tracked through resolution and properly ...
  • 6 days ago

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Help Desk Support / Inside Field Service Technician
  • WEM Automation LLC
  • Mequon, WI
  • The technician receives incoming technical support calls from the WEM customer base and resolves their issues in a timely manner. The issues must be closely tracked through resolution and properly ...
  • 6 days ago

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Help Desk Support / Inside Field Service Technician
  • WEM Automation LLC
  • Racine, WI
  • The technician receives incoming technical support calls from the WEM customer base and resolves their issues in a timely manner. The issues must be closely tracked through resolution and properly ...
  • 6 days ago

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Help Desk Support / Inside Field Service Technician
  • WEM Automation LLC
  • Milwaukee, WI
  • The technician receives incoming technical support calls from the WEM customer base and resolves their issues in a timely manner. The issues must be closely tracked through resolution and properly ...
  • 6 days ago

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Help Desk Support / Inside Field Service Technician
  • WEM Automation LLC
  • Waukesha, WI
  • The technician receives incoming technical support calls from the WEM customer base and resolves their issues in a timely manner. The issues must be closely tracked through resolution and properly ...
  • 6 days ago

Wisconsin is bordered by the Montreal River; Lake Superior and Michigan to the north; by Lake Michigan to the east; by Illinois to the south; and by Iowa to the southwest and Minnesota to the northwest. A border dispute with Michigan was settled by two cases, both Wisconsin v. Michigan, in 1934 and 1935. The state's boundaries include the Mississippi River and St. Croix River in the west, and the Menominee River in the northeast. With its location between the Great Lakes and the Mississippi River, Wisconsin is home to a wide variety of geographical features. The state is divided into five dist...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Help Desk Support, Sr. jobs
$56,152 to $71,524

Help Desk Support, Sr. in Aberdeen Proving Ground, MD
Assist the government with planning, setup, deployment, upgrade, maintenance and migration of network monitoring capabilities on large network enterprises.
May 30, 2020
Requires good technical, communications and collaboration skills.
April 10, 2020
Requires solid understanding of large-scale data center and network architectures, monitoring and fault management.
January 16, 2020