Job Summary: The Helpdesk Manager is responsible for overseeing the daily operations of the support team, ensuring customer inquiries are resolved efficiently and effectively. The Helpdesk manager will also be tasked with developing and growing the individuals that work within this team. This role requires a proactive approach to managing the service dashboard, optimizing resource utilization, and enhancing team productivity to elevate support quality.
Key Responsibilities:
Knowledge, Skills, and Abilities Required:
Educational/Vocational/Previous Experience Recommendations:
Benefits:
Clear All
0 Helpdesk Technician jobs found in Ankeny, IA area