Helpdesk Technician jobs in Antioch, CA

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Helpdesk Support Technician
  • Advantage Group
  • Concord, CA FULL_TIME
  • Company DescriptionAdvantage Group is a retained search firm based out of the San Francisco Bay Area specializing in senior and executive level placements with stable and rapidly growing clients nationally.We have established deep relationships, some lasting over 20 years, with real decision makers.We offer long term opportunities along with a real understanding of the companies that we represent.We will provide insight and information ensuring that you are making the right decision about the right opportunity for you.  We are as committed to and passionate about your success as we are about the companies that we represent.Job DescriptionLooking for a customer service oriented Help desk support professional to provide technical support to users in an efficient and accurate manner. You will be considered as the firm’s front liner and you will solve basic technical problems and provide support for all assigned areas. The goal is to make sure that customer value is maintained to the standards set forth by the company. This is a long term stable position and will offer a hands on opportunity for technical growth.ResponsibilitiesProvide first level contact and convey resolutions to customer issuesProperly escalate unresolved queries to the next level of supportTrack, route and redirect problems to correct resourcesUpdate customer data and produce activity reportsWalk customers through problem solving processFollow up with customers, provide feedback and see problems through to resolutionUtilize excellent customer service skills and exceed customers’ expectationsEnsure proper recording, documentation and closureRecommended procedure modifications or improvementsPreserve and grow your knowledge of help desk procedures, products and servicesSkillsProven working experience in providing help desk support in a Windows environmentWorking knowledge of Windows and the Microsoft Office Suite.Experience with VoIP phone system user set up and supportExcellent written and verbal communicationWorking knowledge of help desk software, databases and remote controlStrong client-facing and communication skillsAdvanced troubleshooting and multi-tasking skillsCustomer service orientationAA degree in Information Technology, Computer Science or equivalentAdditional InformationAll your information will be kept confidential.Position is 100% on-site in Oakland and San Leandro, CA locations.
  • 13 Days Ago

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Technician
  • ProIT,Inc
  • Benicia, CA FULL_TIME
  • Must-Have · High school diploma/GED· 4 years working on HVAC equipment, performing inspections, maintenance, and power generators repairs.· Commercial/Industrial exp in Generators & multiskilled techn...
  • 11 Days Ago

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Technician
  • VinFast US
  • Richmond, CA FULL_TIME
  • JOB SUMMARY: The Technician is highly skilled and capable of working independently, while providing an excellent customer experience. RESPONSIBILITIES & KEY ACTIVITIES: Provide top of the line custome...
  • 1 Month Ago

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Technician
  • Aleron
  • Vallejo, CA FULL_TIME
  • Description Acara Solutions has an opening for nine Technicians for Alstom Transportation in Vallejo, CA. At Alstom, we understand transport networks and what moves people. From high-speed trains, met...
  • 1 Month Ago

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Admixture Technician (Pharmacy Technician)
  • US Oncology Network-wide Career Opportunities
  • Antioch, CA FULL_TIME
  • OverviewANNUAL SALARY (DEPENDING ON SKILLS/EXPERIENCE: $56,160.00, - $70,470.40 SCOPE: Per the general supervision of the clinicians, nurses, and pharmacy manager and in accordance with standard compa...
  • Just Posted

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Admixture Technician (Pharmacy Technician)
  • The US Oncology Network
  • Antioch, CA OTHER
  • Overview: ANNUAL SALARY (DEPENDING ON SKILLS/EXPERIENCE: $56,160.00, - $70,470.40SCOPE: Per the general supervision of the clinicians, nurses, and pharmacy manager and in accordance with standard comp...
  • 14 Days Ago

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0 Helpdesk Technician jobs found in Antioch, CA area

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SYSTEM ANALYST
  • Info Way Solutions LLC
  • Fremont, CA
  • Hi Hope you are doing good, This is Kishore from Info Way Solutions; LLC We have job opening for the below requirement ,...
  • 3/28/2024 12:00:00 AM

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Financial Systems Analyst
  • Race Telecommunications LLC
  • Pleasant Hill, CA
  • Job Description Job Description Job Title: Financial Systems Analyst Classification: Full-Time, Non-Exempt, At-Will Repo...
  • 3/27/2024 12:00:00 AM

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Systems Analyst
  • The Fountain Group
  • San Mateo, CA
  • Title: SQA Project Lead Hybrid: 2-3 days onsite weekly Location: Foster City, CA Pay Rate: hourly $80 W2 only. No C2C op...
  • 3/27/2024 12:00:00 AM

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Desktop Support Technician
  • Info Way Solutions LLC
  • Fremont, CA
  • Client: BAE Systems Position: Desktop Support Technician Location: Nashua, NH Duration: Initially 6 months contract Pay ...
  • 3/27/2024 12:00:00 AM

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Desktop Support Technician
  • AA2IT
  • San Francisco, CA
  • Job Description Job Description Location:180 Montgomery Street San Francisco Desktop support, imaging, asset management,...
  • 3/27/2024 12:00:00 AM

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Salesforce Business System Analyst
  • Vsolutions Technologies
  • Alameda, CA
  • Role Overview: Seeking a seasoned Salesforce Business System Analyst with extensive experience in BSA solution designing...
  • 3/27/2024 12:00:00 AM

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Supply Chain Systems Analyst
  • Accenture
  • Walnut Creek, CA
  • As an Accenture Flex employee, you will apply your skills and experience to help drive business transformation for leadi...
  • 3/27/2024 12:00:00 AM

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Supply Chain Systems Analyst
  • Accenture
  • San Francisco, CA
  • As an Accenture Flex employee, you will apply your skills and experience to help drive business transformation for leadi...
  • 3/27/2024 12:00:00 AM

Antioch (formerly, East Antioch, Smith's Landing, and Marshs Landing) is the second largest city in Contra Costa County, California, United States. Located in the East Bay region of the San Francisco Bay Area along the San Joaquin-Sacramento River Delta, it is a suburb of San Francisco and Oakland. The city's population was 102,372 at the 2010 census and estimated to be 110,542 in 2015. Antioch is located at 38°00′18″N 121°48′21″W / 38.00500°N 121.80583°W / 38.00500; -121.80583, along the San Joaquin River at the western end of the San Joaquin-Sacramento River Delta. According to the United...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Helpdesk Technician jobs
$50,933 to $62,945
Antioch, California area prices
were up 2.5% from a year ago

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Receive end user problem reports and resolve moderately difficult problems immediately or within the scope of the documented Service Level Agreement when possible.
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