Hotel Resident Manager jobs in Shreveport, LA

Hotel Resident Manager oversees daily activities on the hotel property including front desk operations, reservations, and concierge and customer services. Remains on-site and on-call to respond to issues, security threats, or hotel emergencies. Being a Hotel Resident Manager also responsible for operational efficiency, profitability and customer satisfaction. Oversees property maintenance function. Additionally, Hotel Resident Manager may require a bachelor's degree. Typically reports to a hotel manager. The Hotel Resident Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Hotel Resident Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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Front Office Assistant Manager (Hotel) - Bossier City
  • Live! Casino & Hotel Louisiana
  • Bossier, LA FULL_TIME
  • Why We Need Your Talents

    With our rapid projected expansion, the Live! Casino & Hotel Brand is searching for the right talent to grow with the organization and help drive our future success.

    The Front Office Assistant Manager is responsible for supervising and administering the operation of the Front Office Department.

    Where You'll Make an Impact

    • Responsible to the Front Desk Office Manager for successful performance of assigned duties.
    • Responsible for the supervision and performance of Guest Service Agents, Rooms Control Agents, Night Auditors, and Bell Persons.
    • Oversee the daily operation of services for the hotel room operations and the execution of deposits & billing.
    • Address all guest service needs and resolve any service-related problems or issues. Assist front office staff in understanding guests' ever-changing needs and expectations.
    • Knowledge of guests' needs assessments and quality standards for service. Order supplies to ensure proper par levels.
    • Monitor team performance on an ongoing basis.
    • Establish and maintain effective channels of communication with team members.
    • Perform all administrative duties as necessary including attendance records & coaching and counseling.
    • Address and follow through with all departmental maintenance and equipment needs.
    • Assist in managing the budget for the Front Office. Ensure the safety and security of employees and customers.
    • Maintain highest occupancy level working closely with sales and revenue management regarding group bookings and occupancy and rating related trends.
    • Achieve measurable goals to ensure highest level of guest service/satisfaction.
    • Review staffing levels to maintain budgeted levels employment.
    • Delegate authorized and assigned responsibilities.
    • Participate in the hiring process of Front Office staff to ensure best selection.
    • Review rooms activities and promotional status with Hotel leadership.
    • Meet with departmental directors and managers as necessary.
    • Other duties as assigned.
    • Ability to extend complimentaries in accordance with the property comp matrix.


    Skills to Help You Succeed

    • Able to communicate without impediment with guests and staff in all areas relating to guest service.
    • Ability to analyze and interpret departmental needs and results.
    • Knowledge of front office and reservation procedures and Innkeepers Laws.
    • Ability to solve complex problems.
    • Ability to perform assigned duties under frequent time pressures.
    • Broad variety of tasks and deadlines requires an irregular work schedule.
    • Ability to perform assigned duties in an interruptive environment.


    Must-Haves

    • High School education or equivalent.
    • Three (3) to five (5) years of experience in a high-volume hotel, front office, reservations or room division management with a four (4) year degree in a related field or equivalent work experience.
    • You will be exposed to an alcohol and smoking environment and must be able to work in such environment.
    • Must have the ability to secure and maintain licensure as required by Louisiana Gaming Control Board or any other applicable regulatory entity as may be required to perform assigned duties, or as required by Live’s operating standards.
  • 1 Month Ago

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Hotel Front Desk Manager - Full Time- Bossier City
  • Live! Casino & Hotel Louisiana
  • Bossier, LA FULL_TIME
  • Overview: Why We Need Your Talents: With our rapid projected expansion, the Live! Casino & Hotel Brand is searching for the right talent to grow with the organization and help drive our future success...
  • 2 Days Ago

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Hotel Front Desk Manager - Full Time- Bossier City
  • Live! Casino & Hotel
  • Bossier, LA FULL_TIME
  • Overview Why We Need Your Talents: With our rapid projected expansion, the Live! Casino & Hotel Brand is searching for the right talent to grow with the organization and help drive our future success....
  • 3 Days Ago

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Hotel General Manager - Marriott
  • Confidential
  • Texarkana, AR FULL_TIME
  • We're looking for a General Manager to join our team in Texarkana. Having brand experience such as Marriott will be vital in our decision making. It is important for the General Manager to be involved...
  • 14 Days Ago

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Drop & Count Manager - Bossier
  • Live! Casino & Hotel
  • Bossier, LA FULL_TIME
  • Overview Why We Need Your Talents: With our rapid projected expansion, the Live! Casino & Hotel Brand is searching for the right talent to grow with the organization and help drive our future success....
  • 10 Days Ago

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Guest Experience Manager - Bossier City
  • Live! Casino & Hotel Louisiana
  • Bossier, LA FULL_TIME
  • Why We Need Your TalentsWith our rapid projected expansion, the Live! Casino & Hotel Brand is searching for the right talent to grow with the organization and help drive our future success.The Guest E...
  • Just Posted

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0 Hotel Resident Manager jobs found in Shreveport, LA area

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Retail Inventory Associate Driver
  • WIS International Inventory Services
  • Shreveport, LA
  • External Job Description: Retail Inventory Associate - Driver Starting Wage: $12.50 - $14.50 Part Time: Paid hours depen...
  • 12/14/2024 12:00:00 AM

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Environmental Services - Manager in Training
  • Healthcare Services Group, Inc.
  • SHREVEPORT, LA
  • Overview: Who We Are Healthcare Services Group (HCSG) is an experienced partner managing housekeeping, laundry, dining, ...
  • 12/13/2024 12:00:00 AM

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ATO Technical Practice Director- Construction Management
  • Atlas
  • Shreveport, LA
  • **Position** : ATO Technical Practice Director- Construction Management Atlas is a nationwide leader in civil engineerin...
  • 12/13/2024 12:00:00 AM

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Project Technician
  • PuroClean
  • Shreveport, LA
  • Benefits: * Dental insurance * Training & development * 401(k) matching * Bonus based on performance * Free food & snack...
  • 12/13/2024 12:00:00 AM

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Assistant Community Manager
  • The Michaels Organization
  • Shreveport, LA
  • Overview: Our business is real estate, but our organization is so much more than bricks and mortar, beautiful buildings ...
  • 12/13/2024 12:00:00 AM

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CDL A Truck Driver RSA
  • Ben E Keith Co
  • Shreveport, LA
  • For more than a century, Ben E. Keith Company has been a leader in fine food and premium beverage distribution, and we s...
  • 12/12/2024 12:00:00 AM

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Maintenance Technician
  • UL Coleman Companies
  • Shreveport, LA
  • Job Description Job Description Maintenance Technician U. L. Coleman Companies, a professional property management compa...
  • 12/10/2024 12:00:00 AM

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Server at The Oaks of LA
  • Willis-Knighton Health System
  • Shreveport, LA
  • The Oaks of Louisiana Tower/Savannah Server Position Purpose: Performs a variety of food service and dish room duties ai...
  • 12/10/2024 12:00:00 AM

Shreveport is located in Northwest Louisiana. It is the center of the Ark-La-Tex region where Arkansas, Louisiana, and Texas meet. It is also part of the I-20 Cyber Corridor linking the tech-centered Dallas-Fort Worth, Shreveport-Bossier, Greater Monroe, and Greater Atlanta metropolitan areas together. The city of Shreveport is 188 miles from Dallas, 98 miles from Tyler, and 41 miles from Marshall, Texas; 215 miles from Little Rock and 73 miles from Texarkana, Arkansas; and 250 miles from the state capital of Baton Rouge, 99 miles from Monroe, 69 miles from Ruston, and 30 miles from Minden, Lo...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Hotel Resident Manager jobs
$58,835 to $109,910
Shreveport, Louisiana area prices
were up 1.2% from a year ago

Hotel Resident Manager in Chico, CA
Hotel resident managers are responsible for the efficient running of hotels and lodgings.
February 16, 2020
Hotel Resident Manager in Gainesville, FL
By supervising staff and overseeing operations, they aim to ensure that the hotel maximizes customer satisfaction, revenue and profitability.
January 27, 2020
Hotel Resident Manager in Ogden, UT
A bachelor’s degree in hospitality or hotel management is important for resident managers planning to work in large hotels, according to the U.S.
January 01, 2020