Housekeeping Supervisor jobs in Fargo, ND

Job Description:

Housekeeping Inspector/Supervisor

Department: Housekeeping

Reports to: Housekeeping Manager

Summary: The Housekeeping Inspector/Supervisor will oversee the work activities of a team of housekeepers to ensure clean, orderly, and attractive rooms including assigning duties, inspecting work and investigating complaints regarding housekeeping service. The Housekeeping Inspector/Supervisor acts as the Housekeeping Manager on his/her days off and will function as a Housekeeping Lead as needed. This position will also take periodic inventories, train new employees and recommend dismissal.

· Duties to include, but not limited to, cleaning/sanitizing and inspecting guest rooms and public areas. Inspecting rooms, ensure all rooms are done for the day, training incoming staff on room cleaning and safety procedures. Manage staff and maintain good moral. Track deep clean check lists to insure completeness

· Support the Housekeeping Manager in monitoring team members’ performance, reporting any training requirements

· Monitor inventory stock to ensure adequate supplies

· Training new employees and making sure they use the equipment and materials properly

· Motivating, developing, and directing people as they work identifying the best people for the job

· Organizing, Planning and Prioritizing work. Develop specific goals and plans to prioritize, organize and accomplish your work.

· Provide guidance and direction to subordinates, including setting performance standards and monitoring performance

· Perform day-to-day administrative tasks such as maintaining information files and processing paperwork

· Make recommendations to improve service and ensure more efficient operation

· Step in for other housekeeping staff as needed

· Other duties as assigned by Housekeeping Manager

Minimum Qualifications

1. High School Diploma or GED equivalent

2. 2-3 years of housekeeping experience and/or training in custodial work

3. 1-3 years of experience in leading or supervising the activities of other staff preferred

Knowledge, Skills, and Abilities

1. Demonstrated ability and desire to lead and train a team while maintaining harmony and high morale 2. Calm and clear thinking ability to handle problems or crisis in a highly professional manner

3. Superior customer service at the core.

4. Can work on own as well as part of a team

5. Performs work well with accuracy, speed and attention to detail

6. Ability to convey information and ideas clearly

7. Able to evaluate and select among alternative courses of action quickly and accurately

8. Willing and able to work evenings, weekends and holidays

9. Ability to maintain confidentiality of guest information

10. Clear and thorough communication skills

11. Ability to follow directions thoroughly and work with minimal supervision

12. Available for flexible scheduling to meet the needs of the department

13. Ability to lift and move 25 pounds repetitively

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Shift:

• 8 hour shift
• Day shift

Experience:

• Hotel Experience: 1 year (Preferred)

Work Location: In person