Housing Director jobs in Buffalo, NY

The Director of Housing is responsible for daily oversight of the property management team including oversight of the property certifications, recertifications and leases, property marketing, rent-up for new properties, and housing compliance monitoring. The Director is responsible to train property managers as well as working to establish and maintain positive, productive relationships with the community, government agencies (including but not limited to HUD, LIHTC, City of Buffalo HOME, OTDA HHAP, OPWDD, ESSHI), outside agencies and community members while ensuring consistent application of Community Services for Every1 policies and procedures.  In conjunction with the property management team, oversees setting rental rates, initial and annual rent agreements, tenant complaints and investigations, facilitation of any audits and required audit follow ups, and maintains various financial and rental systems.

POSITION RESPONSIBILITIES

• Interviews, selects, and trains all property management staff. Supervises all property management staff.
• Prepare marketing plans, leasing strategies, and advertising proposals with the assistance of the agency broker. Remain informed of trends in the apartment industry and in the surrounding community.
• Complete necessary audit and compliance paperwork in a timely manner to avoid any audit findings or compliance penalties.
• Monitors the productivity of the property management team and ensures that all units are rented as quickly as possible.
• Responds to tenant and community member complaints and concerns, completing investigations where necessary.
• Checks electronic platform frequently for expirations and re-certifications. Oversees the notice to vacate and eviction process, working with Agency legal counsel where needed.
• Regularly reviews the community files and records ensuring documentation is kept complete, up-to-date, and ensure all compliance procedures and requirements are satisfied.
• Attends appropriate community meetings and training to stay abreast of all requirements for properties under their purview.
• Be familiar with all Regulatory Agreements and related agencies to ensure 100% compliance with all regulations. Maintaining proficient knowledge/application of HUD, LIHTC, HOME, ESSHI, HHAP income requirements as identified by property type.
• Aware of all relevant laws and agency regulations, including but not limited to fair housing, sexual harassment, and disability accommodations.
• Report and log all property issues, leasing objections, and potential liabilities and make recommendations for solving such issues to supervisor.
• Assists with general journal entries and account reconciliations in accordance with month-end schedule as needed.
• Acts as a property manager when a property has a vacant position.