HR Data Supervisor supervises the deployment and administration of operational processes used to deliver HR programs and projects. Collaborates with stakeholders to provide consultation, process design, and project management of HR program implementations and initiatives like compensation, benefits, performance management, or training. Being an HR Data Supervisor delivers scalable methodologies and tools to optimize HR operations and streamline core processes like onboarding, hiring, terminations, retirements, timekeeping, and others that make up the employment life-cycle. Oversees employee data management processes to ensure that data is secure and maintained consistent with company policies and privacy regulations and that required reporting and filings are delivered. Additionally, HR Data Supervisor evaluates, selects, and manages HR process outsourcing vendors and contracts. Typically requires a bachelor's degree. Typically reports to a manager or head of a unit/department. The HR Data Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be an HR Data Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)
Requisition ID # 82962
Job Category : Customer Support / Operations
Job Level : Supervisor
Business Unit: Human Resources
Job Location : Concord
Department Overview
The Human Resources Solution Center (HRSC) is located in Concord, CA. We respond to calls and electronic tickets related to SAP actions, basic policy questions and other transactional HR related questions, which include Organization Management, Personnel Actions, such as employee transfers, separations, creating organizational units, rate of pay and personnel entries. As well as questions relating to severance, and other HR/pay related issues. We strive for 1st call resolution on all HR related inquiries.
Position Summary
The HRSC Supervisor leads a team that handles inquiries on basic HR Company policies, procedures and systems from fellow employees and leaders. Request for support are received either electronically or by phone. The goal is to guide a team that is engaged and driven to provide excellence in customer service.
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