HR Service Center Representative jobs in Tacoma, WA

Human Resources Generalist – Leave Replacement

Join our team at the Multi-Service Center (MSC) and make a meaningful impact on our local

community. Our mission is to build a future without poverty by creating pathways to help,

hope, and dignity for our neighbors. At MSC, we believe that diversity, equity, and inclusion

make us a stronger team to achieve our goals. By joining MSC you too can be part of the

team that serves to empower individuals and help create thriving communities.

If you are passionate about non-profit service, have a genuine desire to help others, and have

expertise in human resources, we are excited to learn more about you. If you seek an

opportunity that aligns with your purpose, we invite you to learn more about us, our values,

our vibrant culture, and the exciting prospects that await you at MSC.

We offer a comprehensive benefits package that includes a choice of two health plans, dental

and vision plan paid by the employer; life insurance (1X annual base pay) and long-term

disability insurance (60%); FSA, HRA; 401K; 3 weeks of vacation to start, 12 days sick leave

and 14 paid holidays including your birthday; Family building benefit up to $3,000, and a

Sabbatical program for tenured employees. You can find more information on the Careers

Page of our website.

The Human Resources (HR) Generalist executes employee life cycle matters such as

recruitment, hiring, onboarding, data management and reporting, cyclical initiatives (i.e.,

headcount management, promotional cycles, goal setting, etc.), and special projects, all with

a servant leadership approach centering equity, belonging and joy. The HR Generalist will

play a key role in implementing the agency’s first HR information system and may assist with

employee relations and leave management. This role may have the opportunity to transition

into a permanent position according to the department's needs. The ideal candidate should

be knowledgeable in employment regulations, HR procedures, recruitment, employee

relations, and system implementation. The HR Generalist reports to the HR Director and

works on site at the Federal Way Headquarters with some visits to other MSC locations.

Status, Schedule, Location:

• Non-Exempt, full-time, generally Monday to Friday 8:30 AM to 5:00 PM. Federal Way

headquarters.

• Travel may be required to other MSC locations and throughout King County.

Overview of Responsibilities:

HR Administration:

• Creates communication pieces for employees regarding benefits, policies,

organizational changes, and opportunities.

• Serve as a resource for employees on payroll, benefits, leaves, policies, and personnel

matters with a high customer-service approach.

• Manage the completion and maintenance of all job descriptions in a consistent and

high-quality manner.

• Assist HR Director with administrative duties associated with Worker’s Compensation,

Unemployment Insurance, FMLA, WPFML, Bureau of Labor Statistics, and OSHA.

• Maintain company organization charts and employee directory.

Recruitment and Onboarding:

• Coordinate the hiring process, including posting job listings, reviewing applications,

coordinating and training the hiring team, and preparing offer letters.

• Guide hiring managers through the recruiting process.

• Perform phone screens and may participate in subsequent rounds of interviews.

• Conduct background checks, I-9, E-Verify.

• Onboard all new hires and conduct new hire orientation twice monthly, training

employees in benefits.

Performance Management:

• Oversee the performance management process, including timeliness, goal setting,

performance reviews.

• Provide training to managers on effective performance feedback and coaching.

• Assisting with employee relations is a possibility.

Compensation and Benefits:

• Execute compensation and benefits programs, ensuring equity and alignment with

industry standards.

• Access market data to recommend adjustments to salary structures and benefits

packages.

• Participate in annual benefit open enrollment, including census creation, distribution

of materials, and tracking completion.

HR System Implementation:

• Execute current manual system processes with consistency and attention to detail.

• Participate in the selection and implementation of the agency’s first Human Resource

Information System (HRIS), supporting the HR department and training staff and

employees.

• Develop and maintain comprehensive reporting abilities within MIP currently and the

future HRIS.

Additional Responsibilities:

• Back up for timesheet processing and inputting information into payroll systems as

needed during staff absences. Payroll is currently processed in Finance.

• Maintain knowledge of Community Action industry trends HR field trends including

employment legislation and make recommendations to HR Director to ensure

compliance.

• Assist with various research/special projects as necessary.

• Participate in departmental and agency staff meetings and the life of the agency in

general.

• Collaborate on organizational committees of your choosing such as DEI, safety, annual

picnic, and holiday party planning.

• Travel to MSC offices and program meetings throughout south King County and the

city of Seattle.

Requirements

• Bachelor’s degree in human resources, business administration, or a related field is

An affinity for and strength in recruitment a must.

• An affinity for and prior non-profit experience is highly preferred.

• Prior experience with HRIS implementation is preferred.

• PHR or SPHR certification preferred.

• Valid Washington State Driver’s License and auto insurance to be reimbursed for

mileage.

• Demonstrates an understanding of federal, state and local laws that impact employees

in the workplace.

• Able to read, write, communicate, and understand well the English language to all

• Experience with HR system implementation preferred.

• Understands and operates within well-defined professional HR boundaries in complex

scenarios.

• Has an affinity for servant leadership and can authentically dem, and values, centering

and operationalizing equity, belonging, onstrate MSC’s mission, vision and values,

centering and operationalizing equity, belonging and joy.

• Demonstrated track record of building trust across multiple partner groups through

high judgment decision-making. Understands and maintains client and employee

confidentiality.

• Ability to work independently and as part of a team.

• Able to manage a high-volume, fluctuating workflow and meet deadlines through solid

organizational and prioritization skills.

• Capable of balancing both the strategic and operational; can flex between a strategic

approach and effective delivery and execution.

Wage/Salary Range:

including the critical need of the position, your overall experience and qualifications,
and other considerations.

• At the moment of hire, the salary will be determined based on your qualifications and

experience, with consideration given to a range extending from the minimum to the
midpoint.

Join our mission!

To apply, please send your resume and cover letter to jobs@mschelps.org

No phone calls, please.

Multi-Service Center is committed to creating a diverse and inclusive environment. MSC is

proud to be an Equal Opportunity Employer. MSC welcomes all qualified applicants and will

receive consideration for employment without regard to race, color, religion, gender, gender

identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran

status.