HRIS Analyst jobs in Gary, IN

H
ANALYST
  • HCL Technologies
  • Morocco, IN FULL_TIME
  • General Description

    Responsibilities :-
    Provide hardware / software / network problem diagnosis / resolution via telephone/email/chat for customer s end users
    Route problems to internal 2nd and 3rd level IT support staff.
    Coordinate and manage relationships with vendors and support staff that provide hardware / software / network problem resolution.
    Administer and provide User account provisioning.
    Use the Incident Management System to document and manage problems and work requests and their respective resolutions and circumvention's.
    . Responds to telephone calls, email, instant messages, and assigned tickets from users; Assign work orders / incidents to appropriate
    support teams and follow up until closure.
    . Respond to, and diagnose, problems through discussions with users, including problem recognition, logs, research, isolation, resolution,
    and follow-up steps; Provide level 1 remote desktop support and perform other activities based on SOPs
    . Perform user account management activities
    Escalate complex problem to appropriate support specialists
    Responsible for activities relating to the evaluation, analysis, and setup of PC-based software products (e.g., word processors, spreadsheets,
    presentation graphics, database management systems, electronic mail, and communications)
    . Troubleshoot client software and basic network connectivity problems
    . Identify, evaluate and prioritize customer problems and complaints
    . May train users and operators on a limited basis and/or may write training procedures
    . Participate in on-going training and departmental development
    . Routine maintenance updates with other IT staff and business units
    . Provide all required documentation including standards, configurations and diagrams
    . Provide knowledge transfer of EUC operations

    Technical Requirements

    Phone support experience necessary.
    Technical helpdesk or technical call center experience is necessary.
    Disciplined, systematic problem solving skills required.
    Hands-on work experience with the following:
    Windows Operating systems
    Clients: Windows7, Windows Vista, Windows XP, Windows 2000
    Servers: Windows 2000, Windows 2003, Windows 2008,
    Knowledge of Active Directory, Exchange 2003/2007
    ITSM ticketing tools such as Remedy, HP Service Center, Peregrine Service Center
    User account creation for Active Directory, Exchange Mailboxes, Distribution lists
    Remote desktop connectivity applications like SMS, Bomgar, WebEx, Live Meeting, and Windows Native tools
    MS Office Suite (XP, 2003, 2007): MS-Word, MS-Excel, MS-PowerPoint, MS-Outlook, MS Project, and MS Visio
    Internet browsers (e.g. Explorer, Chrome, Firefox),
    VPN and remote dial-in users
    Support for laptop, desktops, and printers
    PDA and blackberry support
    Others: Adobe Acrobat and other common desktop applications like Winzip, etc

    Soft Skills

    - Excellent communication and conversation skills (Verbal and Written)
    - Good documentation skills
    - Good working knowledge of MS OFFICE (Including MS Project and Visio)
    - Should have a great customer handling skills
    - Able to handle unforeseen situations
    - High level of acceptance
    - Can drive HCL s value and its methodology

    Other Skills / Experience

    Ability to successfully provide hardware/software/network problem analysis and r
  • 28 Days Ago

V
Forecast Analyst
  • Venanpri Group
  • University Park, IL FULL_TIME
  • Reporting to the general manager, the forecast analyst will be providing data used to drive business decisions impacting purchasing, manufacturing and transportation with the object of maximizing cust...
  • 12 Days Ago

H
SENIOR ANALYST
  • HCL Technologies
  • Morocco, IN FULL_TIME
  • Service Desk (1.) To ensure positive customer experience and CSAT through First Call Resolution and minimum average handling time ( AHT), rejected resolutions or Reopen Cases (2.) To achieve KPI targe...
  • 19 Days Ago

T
Operations Analyst
  • Toyota Material Handling Heavy Duty
  • East Chicago, IN FULL_TIME
  • Operations AnalystLocation: East Chicago, IN (On-site) What We’re Looking For:You have a strong work ethic, are reliable, and consider yourself a go-getter. In this role, you will support manufacturin...
  • 21 Days Ago

T
PMO Analyst
  • Toyota Material Handling Heavy Duty
  • East Chicago, IN FULL_TIME
  • PMO Analyst The PMO Analyst will report to the Engineering Manager and establish and maintain project management standards, processes, and best practices, ensuring that projects are executed efficient...
  • 21 Days Ago

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Procurement Analyst
  • MSI Express Inc
  • Hammond, IN FULL_TIME
  • ROLE PURPOSE/ POSITION SUMMARY As a Procurement Analyst for MSI Express, you will play a crucial role in ensuring efficient customer material planning and optimizing organizational MRO (Maintenance, R...
  • 30 Days Ago

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0 HRIS Analyst jobs found in Gary, IN area

T
Human Resources Information System Analyst
  • The Larko Group
  • Chicago, IL
  • Our client is on the lookout for a dynamic HRIS Analyst to join their vibrant Global Human Resources team. Reporting dir...
  • 4/17/2024 12:00:00 AM

Z
Payroll Analyst
  • Zekelman
  • Chicago, IL
  • About Us Do you want to work for a stable, growing organization that reaches back more than 130 years?? Our steel tube a...
  • 4/17/2024 12:00:00 AM

A
Compensation Analyst
  • Addison Group
  • Skokie, IL
  • Title – Human Resources Compensation Analyst Hours: 8 - 5 - Hybrid Pay: 105,000 Location: Skokie, IL Perks: My client ha...
  • 4/17/2024 12:00:00 AM

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Human Resources Information System Analyst
  • Provisur Technologies Inc
  • Mokena, IL
  • Provisur is an industry leader that pushes the boundaries of ingenuity, bringing precision-engineered food processing eq...
  • 4/14/2024 12:00:00 AM

A
Human Resources Information System Analyst
  • Arlington Resources
  • Hazel Crest, IL
  • Arlington Resources, a Cornerstone Staffing Solutions company, specializes in the placement of Human Resources Professio...
  • 4/14/2024 12:00:00 AM

N
Compensation and Job Evaluation Analyst - Hybrid
  • NORC at the University of Chicago
  • Chicago, IL
  • JOB DESCRIPTION: The Compensation and Job Evaluation Analyst is responsible for developing, implementing, administering,...
  • 4/14/2024 12:00:00 AM

S
Human Resources Information System Analyst
  • Spotless Brands
  • Oakbrook Terrace, IL
  • Position Overview The Sr HRIS Analyst will provide critical support for the overall human resources strategy using UKG, ...
  • 4/13/2024 12:00:00 AM

L
Human Resources Information System Analyst
  • Land O'Frost
  • Munster, IN
  • Summary Land O’Frost is excited to announce a new opportunity in our team. We are currently seeking a HRIS Analyst. This...
  • 4/13/2024 12:00:00 AM

Gary is a city in Lake County, Indiana, United States, 25 miles (40 km) from downtown Chicago, Illinois. Gary is adjacent to the Indiana Dunes National Park and borders southern Lake Michigan. Gary was named after lawyer Elbert Henry Gary, who was the founding chairman of the United States Steel Corporation. The city is known for its large steel mills, and as the birthplace of the Jackson 5 music group. The population of Gary was 80,294 at the 2010 census, making it the ninth-largest city in the state of Indiana. It was a prosperous city from the 1920s through the mid-1960s due to its booming ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for HRIS Analyst jobs
$73,085 to $91,803
Gary, Indiana area prices
were up 1.3% from a year ago

HRIS Analyst in Conway, AR
Completes required BSA/AML training and other compliance training as assigned.
February 08, 2023
HRIS Analyst in Henderson, CO
Understand and comply with the Company’s Code of Business Conduct and Ethics and other industry-specific professional and ethical conduct standards, if applicable.
December 18, 2022
HRIS Analyst in Kennesaw, GA
Suggest methods to update, simplify and enhance processes, procedures and technologies based on user feedback and upcoming system enhancements.
February 24, 2023