As a reliable member of the HR Shared Services team, the HRIS and Payroll Analyst is responsible to maintain the accuracy, integrity and reliability of the organizations HRIS and Payroll systems, ensuring processes and applications meet the needs, requirements, and objectives of the HR department, employees and the company.
This position leverages technology, digital platforms, and our human capital management and case management systems to:
provide an exceptional customer service experience
promote and encourage employee self-service
ensure resolution or escalation of cases in a complete and professional manner
lead or participate in projects related to employee data, data systems, and/or data analytics
This includes accurate and timely processing of data management requests, regular and off-cycle payroll administration, troubleshooting and escalation of application issues, reporting and reporting support.
Role Responsibilities
Understand and execute on HR business processes connected to the scope of HR Shared Services, including those related to compensation, benefits, mobility, payroll and timekeeping
Complete administrative and support processes in line with defined scope of Shared Services for the US region, and agreed corporate or business policies and procedures (e.g. hire employees onto HRIS system, manage workflows, support organizational changes, etc.)
Provide functional and technical support for the administration of the HRIS modules and systems (Employee Central, PeopleDoc, AskHR and Paylocity)
Act as first point of contact for Employees, Managers, and HR for inquiries related to personal data maintenance, payroll questions or errors (and timely resolution), with exceptional customer service mindset and behavior
Execute HRIS/payroll data changes and solve general questions concerning payroll or HRIS data, resolve questions or issues that require specific HR, payroll or HRIS knowledge, coordinate expert resources, and escalate issues as required to resolve in a timely manner
Ensure payroll is processed accurately and timely according to the schedule and handle end-user (employee, manager, HR, accounting) troubleshooting and technical support via the electronic ticketing system
Analyze processes and data to improve the payroll and other Shared Services processes and handoffs to maximize efficiency and effectiveness; ensure documentation of processes is maintained/current and meets the local and global governance requirements
Collaborate with various local and global stakeholders to deliver to expectations, meet audit requirements, and successfully maintain and improve the payroll process and HRIS modules
As the subject matter expert in one or more HRIS and related systems, develop and deliver best practices and advise content owners on system configuration, aligned processes and process improvements
Support ongoing projects such as additional HRIS system deployments
Act as an escalation point for more complex inquiries and provide guidance to others on these issues
Provide essential support to address individual needs of HR, employees and managers
Qualification Profile
Required:
Bachelor’s degree from accredited college or university in Computer Science, Business, Human Resources or related field, or equivalent training and experience to demonstrate the required qualifications
3-5 years of HR experience, including 1-3 years’ experience processing payroll and/or managing HRIS, preferably for multiple groups or entities; shared services experience is desired
Excellent interpersonal skills, with effective communication skills; positive, customer-focused attitude and the ability to interact with all department levels, including international teams
Ability to effectively respond to the most sensitive inquiries or complaints, handle sensitive information, and maintain absolute confidentiality
Strong dependability, judgment and excellent problem-solving skills; reacts well under pressure
Strong computer skills, including Microsoft Office applications and HRIS (especially Excel, HRIS experience preferred in SAP SuccessFactors and Paylocity)
Familiar with federal and state payroll laws and maintains expertise in relevant areas
Certification in Payroll Administration in primary state(s) and/or HRIS certification for relevant systems
Self-starter who has the ability to quickly absorb new ideas and respond to change, and is resourceful: uses their discretion and judgment to make recommendations to the team
Strong analytical skills, working knowledge of problem-solving, root cause analysis, and associated solution implementation
Ability to establish collaborative relationships with HR business partners based on deep system knowledge, professionalism, and dependability
Desired:
Experience introducing and/or managing PeopleDoc digital document system is highly preferred
Experience with SuccessFactors modules (Employee Central, Recruitment, Onboarding, Performance and Goals, Learning Management, Succession Planning, Compensation)
Experience in Paylocity for HRIS and Payroll or other Payroll Systems
Experience as a change management advocate
Technical aptitude, requirements management, and the ability to assess and articulate risk
Ability to communicate well both with internal employees and third-party providers
Experience deploying new systems and integrating existing applications
Strong consulting and communication skills to provide recommendations and options to meet business needs
Project management experience in a complex stakeholder framework
Benefits Perks
The security of working for an international family-owned company
Tuition reimbursement and a wide range of development opportunities
Comprehensive benefits package which includes medical, dental and vision
Competitive compensation and bonus opportunities
Generous paid time off
Life insurance and 401(k) savings with company match
Endress Hauser provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.
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