Provided accurate, courteous, and timely technical support to customers for solutions developed by the team and setup and configurations for applications supported.
January 27, 2021
Manage complex projects from start to finish inclusive of project planning, execution, tracking, facilitating technical/operational requirements identification and working with the IT department on projects with IT system delivery components.
February 24, 2021
Drafts documentation regarding business processes, requirements, and/or business specifications.
March 07, 2021
Gather and integrate data from multiple sources and evaluate project work priorities, procedures, and processes to determine their effectiveness and efficiency in meeting common and multi-phase objectives.
March 13, 2021
Create management presentations for the Head of Human Capital Group with the ability to understand and interpret the underlying data.
March 23, 2021
Developing and implementing strategies and plans, developing project deliverables, conducting analysis, and responding to client requests.
March 24, 2021
Collaborate with the government client to develop and implement division strategic human capital programs including workforce engagement programs such as onboarding, mentorship and sponsorship.
March 30, 2021
Lead the identification of the business process needs of customer departments to gain an understanding of the department's operations, systems, and business functions.
April 08, 2021
Acts as subject matter expert to customers throughout all HCM applications used.
April 10, 2021
Participate in the creation of, and present technology recommendations to, business and technology management.
April 20, 2021