Implementation Manager manages a team of implementation specialists responsible for installing and deploying technical systems, software, hardware, or solutions. Ensures the team is following department policies and procedures. Being an Implementation Manager manages and supports multiple implementation projects. Assesses client's requirements, develops scopes and cost estimates, and creates project plans and schedules. Additionally, Implementation Manager ensures that implementations are completed on time, within budget, and meet client expectations. Responds to and resolves escalated client issues during or after implementations. Troubleshoots and recommends solutions to implementation problems or challenges. May be involved in pre-sales product demonstrations or assist in developing proposals. Requires a bachelor's degree in area of technical specialty. Typically reports to a director. The Implementation Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be an Implementation Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
About Paperless Environments
Paperless Environments, a pioneer in document management software solutions with over 19 years of industry-changing innovation, is looking for a Customer Implementation Manager. With a client base spanning all 50 states and 5 countries, we're committed to driving value for organizations worldwide. Be a part of our dynamic team in Baton Rouge, LA, and help shape the future of document management.
About the Role
As a Customer Implementation Manager at Paperless, you'll play a vital role in guiding our customers through their post-sales and implementation journey. Your focus will be on aligning their needs with our products and services, ensuring they achieve their business objectives and derive maximum value from our solutions. This position will be based in our corporate office in Baton Rouge.
What Will You Be Doing:
What You Will Bring to the Team:
What Would Set You Apart (Not Required):
What We’re Prepared to Offer
Learn More about Paperless Environments at www.paperlessenvironments.com
Our Core Values
Salary: $65k - $70k DOE
Job Type: Full-time Salary. This is not a 1099 Contractor position. We will not be considering candidates seeking contract work at this time.
Work Location: Baton Rouge, LA
Work Authorization: United States (Required). We are currently unable to provide sponsorship.
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