Implementation Manager manages a team of implementation specialists responsible for installing and deploying technical systems, software, hardware, or solutions. Ensures the team is following department policies and procedures. Being an Implementation Manager manages and supports multiple implementation projects. Assesses client's requirements, develops scopes and cost estimates, and creates project plans and schedules. Additionally, Implementation Manager ensures that implementations are completed on time, within budget, and meet client expectations. Responds to and resolves escalated client issues during or after implementations. Troubleshoots and recommends solutions to implementation problems or challenges. May be involved in pre-sales product demonstrations or assist in developing proposals. Requires a bachelor's degree in area of technical specialty. Typically reports to a director. The Implementation Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be an Implementation Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
Job Summary
The Implementation Manager (IM) is responsible for executing implementations of WaveMark Solutions at customer facilities. They serve as the primary onsite resource, supporting a cross functional project team within the WaveMark Project Management Office.
As an Implementation Manager, you will provide oversight for and perform tasks associated with improving customer’s inventory management practices, hardware deployment, and system configuration. The Implementation Manager is a critical member of our implementation team, responsible for ensuring customer satisfaction, leading on-site teams, and delivering high-quality outcomes.
A successful IM has project management and team leadership experience, has knowledge of hospital supply chain operations, is a self-starter, has strong communication skills, is well organized, and is comfortable and experienced in contacting and conversing with materials management personnel and clinical staff. A successful IM will demonstrate an ability to develop strong relationships, have a collaborative approach in a team environment, possess strong interpersonal and communicative skills, and hold themselves accountable to the highest level of standards.
Responsibilities
Qualifications
What is expected of you and others at this level
Anticipated salary range: $78,500 - $112,100
Bonus eligible: No
Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
Application window anticipated to close: 4/5/2024 *if interested in opportunity, please submit application as soon as possible.
Chicago Metro Area, Indianapolis Metro Area
Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.
Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.