Implementation Specialist jobs in Miami, FL

At Quirch Foods we believe in leveraging technology as a source of competitive advantage. This includes customized ERP Solutions, Business Intelligence, Modern Office Tools, Web, Mobile Solutions and others. We are currently looking for an Implementation Specialist to support and assist with business process reviews, documentation, training, and support. This is a key position to help us enhance our company’s competitive advantage and drive value for our customers.

Essential Duties and Responsibilities:

• Conduct business process and ERP system reviews
• Document business and system processes
• Analyze processes, recommend improvements, and work with the team to implement changes
• Develop training programs for specific business processes and administer training
• Provide first level support for ERP system issues, triage, and delegate as needed
• Create and track development/support requests in the ticketing systems and ensure issue resolution
• Perfecting, increasing, stepping up and balancing the work efficacy and functionality of the software systems and programs of the company so that the same can be applied to the benefit of the customers and that of the company
• Other duties as assigned

Qualifications and Requirements:

• Great communication, interpersonal, and customer service skills
• Experience with business process analysis and documentation
• Experience developing and administering training programs
• Great organizational skills, attention to detail and follow-through
• Strong analytical, troubleshooting and problem-solving skills
• Great time management skills
• Bilingual candidates are desired but not required (English and Spanish)
• Experience with C# and SQL programming language

Benefits you will enjoy:

• Comprehensive benefits package that includes: Medical, Dental, Prescription Drug Plan, Disability Plan, Life insurance Plan
• 401K savings Plan
• Paid Holidays
• Personal Time off
• Employee Discounts

Quirch Foods is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status. All applicants must be eligible to work in the United States.

Job Type: Full-time

Pay: $60,000.00 - $70,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance

Schedule:

• 8 hour shift

Ability to Relocate:

• Coral Gables, FL 33134: Relocate before starting work (Required)

Work Location: In person